Dansons Group GLOW BOY FGB, Owner'S Manual

 37 

T

T

ROUBLE

ROUBLE

S

S

HOOTING

HOOTING

PROBLEM 

CAUSE 

SOLUTION 

Stove Will Not Start 
(cont….) 

4.  Air Inlet Damper setting 

*Check for proper setting. Too much air or not 
enough air will effect starting time. 
*Check for blockage in the air intake connector 
and fresh air intake. 

5. Excessive negative  
    pressure in the room 

*Balance pressure in the room by opening a 
window.  
*Turn off fan forced exhaust systems. 

6. Clogged exhaust fan  
    or exhaust system 

*Inspect and clean venting. 
*inspect, remove and clean exhaust fan. 
*Check air passage below and behind the burn 
grate area. 

7.  Defective exhaust fan  

*Check for operation of the exhaust blower. 
Turn off the heating fan, listen for hum next to 
the exhaust side of the appliance.  

Fuel feeds into the burn 
grate but will not start. 
Burn grate fills with fuel 
and then shuts down. 

1.  Burn Grate is not installed  
     or seated properly. 

*The auto igniter will only start wood pellets, 
corn and grain have to high a moisture content. 
*Ensure both parts of the grate are installed 
and seated properly. 

2.  Burn Grate is clogged. 

*Remove and inspect burn grate.  Remove all 
ash and clinkers. 
*Ensure air holes are free of debris or build-up. 

3.  Igniter is not glowing 

*Remove burn grate, close door, and re-start 
the appliance. If the igniter does not glow red 
inside the tube it is defective. 
*Remove back panel and confirm wire         
connections and condition of wires. 
*If igniter is defective, the stove can be started 
manually.  See manual lighting instructions. 

4.Air Inlet Damper setting, if 
igniter is glowing and burn 
grate is seated properly. 

*Check for proper setting. Too much air or not 
enough air will effect starting time. 
*Check for blockage in the air intake connector 
and fresh air intake. 

Unit starts, fuel feeds 
and starts properly, but 
no heat output  

1.  Control Board 

*Ensure Feed Rate is set to a higher level, 
*Turn Heating Fan speed down. 
*Confirm mode of operation. 

2.. Air Inlet Damper setting 

*Check the setting of the air damper. It may 
have be accidently closed or opened all the 
way. 
*Follow “Fine Tuning” procedure in this manual. 

3.  Fuel 

*Check on quality or amount of fines found in 
the fuel and hopper.  
*Check the moisture content. 
*Try different brand or different batch. 

4. Room or Home  

*Check air flow patterns, amount of insulation,  
Location, size of room, ceiling heights and   
obstructions. 

Glow Boy  Pellet & Biomass               

               www.glowboystoves.com             37