Troubleshooting
Simple self-help
Use this table to localise and rectify a problem or an error:
The Control Unit
does not become
orange (does not
connect to the
GSM network) .
Poor or no GSM cover-
age
Move the Control Unit to obtain better GSM cover-
age .
If the connection still does not work, replace the
Control Unit and start the process over again .
Relay Box does
not measure
power consump-
tion (correctly)
or has suffered
another malfunc-
tion .
Poor or no signal be-
tween Relay Box and
Control Unit .
Move the Relay Box or Control Unit and wait for 3
beeps for connection .
Check the signal quality between the Relay Box and
Control Unit in the Dashboard .
Steady red LED shows
that there is too much
load connected to the
Relay Box .
Disconnect equipment or use additional Relay
Boxes .
The Sensor Box
probe does not
work properly or
is “PASSIVE” in the
Dashboard .
Lack of incoming data
from a Sensor Box can
be explained in many
ways .
Check that the Sensor Probe is properly connected
to the Sensor Box .
Sensor Box audio signal:
1 beep if battery is OK .
2 beeps if battery and Sensor Probe are OK .
3 beeps if battery, Sensor Probe and connection to
Control Unit are OK .
If no audio signal is received when the Sensor
Probe is connected to the Sensor Box, replace the
battery .
If apparent incorrect data is received, replace the
Sensor Probe .
Check the signal between the Sensor Box and Con-
trol Unit in the Dashboard .
Try moving the Sensor Box closer to the Control
Unit .
The CDT does not
start or stop .
The range between
the Control Unit and
CDT/integration sen-
sor is exceeded .
The range between the Control Unit and the CDT
Dehumidifier/integration sensor is generally some-
what shorter than the range between the Control
Unit and the Sensor Box due to the steel dehumidi-
fier cabinet .
Check the signal between the integration sensor
and the Control Unit in the Dashboard .
Move any Control Unit closer to CDT or vice versa .
Troubleshooting
: Simple self-help
en
23
