Warranty
DANUSER MACHINE COMPANY, INC.
SERVICE ADJUSTMENT POLICY
LIMITED WARRANTY
This Warranty is extended only to the original purchaser of our products. Danuser Machine
Company, Inc. warrants this product to be free from defects in material and workmanship
for a period of one year from the purchase date from an authorized Danuser Dealer. The
gearbox warranty can be extended to five years if the WARRANTY REGISTRATION
FORM & INSPECTION REPORT has been completed and is on file at Danuser Machine
Company, Inc. Start of the warranty period is determined by purchase date given on your
WARRANTY REGISTRATION FORM & INSPECTION REPORT. Proof of purchase and
serial number may be required.
1.
Our obligation under this warranty is limited to repair or replacement at our factory of
the part(s) of Danuser products which Danuser Machine Company, Inc. determines to be
defective. Our sole obligation and your exclusive remedy under this warranty shall be
limited to such repair and/or replacement at our factory.
2.
This warranty shall not obligate Danuser Machine Company, Inc. to bear any cost of
labor for field replacement, testing, or adjustment.
3.
Parts may not be returned without authorization by Danuser Machine Company, Inc.
4.
To file a warranty inspection claim, your dealer must contact his Danuser Distributor for
a Service Adjustment Request (SAR). The Danuser Distributor should complete this
form and forward a copy to Danuser Machine Company, Inc. If the return of the part(s)
listed on the SAR is approved for warranty inspection, Danuser will issue a SAR
number for the return of parts. Your dealer should then tag the part(s) with the SAR
number and return the part(s) to Danuser. Shipments arriving at our factory on a freight
collect basis will be refused by our receiving department.
5.
All parts returned under a warranty inspection claim must be returned PREPAID to our
factory. The freight charge will be credited, if the parts are determined by Danuser
Machine Company, Inc. to be defective.
6.
Products or parts thereof which, as determined by Danuser Machine Company, Inc.'s
examination, show wear from normal use, have been improperly operated, damaged by
accident or negligence, field repaired, or altered are not considered defective and are not
covered by this warranty.
7.
Some purchased components, including, but not limited to, hydraulic valves, motors,
and cylinders, are subject to the inspection and warranty of the respective manufacturer.
Thus, delays in a warranty determination can be expected while we await their
decisions. NOTE: Hydraulic valves, motors, and cylinders must arrive with all ports
sealed from dirt and moisture. If they arrive with open ports, the warranty is void and
no inspection will be made.
8.
The foregoing warranty is exclusive and in lieu of all other express warranties, if any,
including the implied warranties of merchantability and fitness for a particular purpose.
It shall not extend beyond the duration of the expressed warranty provided herein and
the remedy for violations of any implied warranty shall be limited to repair or
replacement of the defective product pursuant to the terms contained herein. Danuser
Machine Company, Inc. shall not be liable for any consequential or incidental damages
whatsoever.
9.
We reserve the right to change our specifications and design at any time.
Danuser Machine Company, Inc.
Phone: (573) 642-2246
500 East Third Street
Fax: (573) 642-2240
P.O. Box 368
E-mail: sales@danuser.com
Fulton, Missouri 65251
Website: www.danuser.com
DANUSER MACHINE COMPANY, INC. Fulton, Missouri 65251-0368 Form No. 3111
Model #
Serial #
