DAPAudio CDMP-2200, User Manual

4 

Claims 

The client has the obligation to check the delivered goods immediately upon delivery for any short-
comings and/or visible defects, or perform this check after our announcement that the goods are at their 
disposal. Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be 
reported to the carrier upon receipt of merchandise. 
 It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture is 
damaged due to shipping. Transportation damage has to be reported to us within one day after receipt 
of the delivery.  
Any return shipment has to be made post-paid at all times. Return shipments must be accompanied with 
a letter defining the reason for return shipment. Non-prepaid return shipments will be refused, unless 
otherwise agreed in writing. 
Complaints against us must be made known in writing or by fax within 10 working days after receipt of the 
invoice. After this period complaints will not be handled anymore. 
Complaints will only then be considered if the client has so far complied with all parts of the agreement, 
regardless of the agreement of which the obligation is resulting.