62
Message Content
Possible Cause / Recommended
HIGH! Measure with a new
strip, if recurs contact your
physician Immediately
Glucose level is above operating range.
Measurement result is above 600 mg/dL (33.3
mmol/L). Repeat the measurement with a new
test strip. If this message recurs, contact your
health care provider Immediately. If your
measurement results are inconsistent with the
way you feel, contact customer support toll-free
in the U.S. at 1-800-895-5921, 9:00 AM-5:00 PM
EST Monday through Friday or visit
www.mydario.com
.
LOW! Measure with a new
strip, if recurs contact your
physician Immediately
Glucose level is below operating range
Measurement result is below 20 mg/dL (1.1
mmol/L). Repeat the measurement with a new
test strip. If this message recurs, contact your
health care provider Immediately. If your
measurement results are inconsistent with the
way you feel, contact customer support toll-free
in the U.S. at 1-800-895-5921, 9:00 AM-5:00 PM
EST Monday through Friday or visit
www.mydario.com
.
Temperature out of range.
Move to an area between
50°-95°F (10-35°C), wait 30
minutes and try again
The meter was left in an extreme temperature
environment.
Move to a cooler or warmer area, wait at least
30 minutes and repeat the measurement with a
new test strip.
Dario device failure (0x00).
If the problem occurs
again, please contact
Dario’s customer support
Communication failure.
Try disconnecting and reconnecting the meter.
If problem recurs, contact customer support
toll-free in the U.S. at 1-800-895-5921,
9:00 AM-5:00 PM EST Monday through Friday
or visit
www.mydario.com
.
