63
Message Content
Possible Cause / Recommended
Dario device failure (0x01).
If the problem occurs
again, please contact
Dario’s customer support
Firmware software failure.
Try disconnecting and reconnecting the meter.
If problem recurs, contact customer support
toll-free in the U.S. at 1-800-895-5921,
9:00 AM-5:00 PM EST Monday through Friday
or visit
www.mydario.com
.
Dario device failure (0x02).
If the problem occurs
again, please contact
Dario’s customer support
Voltage failure.
Try disconnecting and reconnecting the meter.
If problem recurs, contact customer support
toll-free in the U.S. at 1-800-895-5921,
9:00 AM-PM EST Monday through Friday or visit
www.mydario.com
.
Unknown device, please
connect Dario
Another device is connected to your smart
mobile device’s audio plug port.
If another device is connected to the audio plug,
disconnect it and connect the Dario Glucose
Meter. You can still use the Dario App if another
device is connected.
If you received this message while the Dario
Glucose Meter is connected, disconnect and
reconnect the meter. If this message still
appears, contact customer support toll-free in
the U.S. at 1-800-895-5921, 9:00 AM-5:00 PM
EST Monday through Friday or visit
www.mydario.com
.
Hypo warning
A hypoglycemia event occurred.
You received a measurement result lower than
defined in the hypo warning section under
Blood Glucose Thresholds. Contact your health
care provider immediately.