Dash DEG255, Instruction Manual

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Troubleshooting

Troubleshooting

ISSUE

SOLUTION

There is no On/Off Button.  

How do I turn the Deluxe  

Everyday Griddle off and on?

To turn on, simply plug in the power cord and set the 

Dial on the Control Probe to Low. When you’re finished 

cooking, turn off the Deluxe Everyday Griddle by  

unplugging it.

When using my Deluxe 

Everyday Griddle, the Base  

gets very hot. Is this normal?

Yes, this is completely normal. After using your  

Deluxe Everyday Griddle, always use protective gloves 

to transport it. Be careful when moving the Griddle after 

cooking so as not to spill grease from the Drip Tray.

ISSUE

SOLUTION

I am cooking meat on the  

Deluxe Everyday Griddle and 

there is juice on the  

Cooking Plate. What do I do?

Any juice should collect in the Drip Tray, which can be 

easily emptied. If you are seeing juice pool around the 

drip tray or spill out, it means the tray is full. Turn off the 

Deluxe Everyday Griddle and empty the Drip Tray,  

and clean.

After using my Deluxe Everyday 

Griddle a few times, food is  

starting to stick to the surface. 

What is happening?

There is probably a build-up of burnt food residue on 

the Cooking Plate. Allow the appliance to cool, pour 

on a little cooking oil and let sit for 5–10 minutes. Scrub 

Surface with a sponge or soft bristled brush to dislodge 

food. Use a damp, soapy cloth to wipe down the  

Cooking Plate. Rinse the cloth and wipe again.  

Alternatively, you can remove the Cooking Plate and 

wash it in the dishwasher.

Although your Deluxe Everyday Griddle is simple to use and durable, please refer 

to the following list if problems occur: