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11.0 WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded
under the Australian & New Zealand Consumer Law. You are
entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
This warranty is provided in addition to your rights under the
Australian & New Zealand Consumer Law.
Directed Electronics warrants that this product is free from
defects in material and workmanship for a period of 12 months
from the date of purchase or for the period stated on the
packaging. This warranty is only valid where you have used
the product in accordance with any recommendations or
instructions provided by Directed Electronics.
This warranty excludes defects resulting from alterations of
the product, accident, misuse, abuse or neglect
In order to claim the warranty, you must return the product
to the retailer from which it was purchased or if that retailer
is part of a National network, a store within that chain, along
with satisfactory proof of purchase. The retailer will then
return the goods to Directed Electronics. Directed Electronics
will repair, replace or refurbish the product at its discretion.
The retailer will contact you when the product is ready for
collection. All costs involved in claiming this warranty, including
the cost of the retailer sending the product to Directed
Electronics, will be borne by you.
Email: service@dashmate.com.au
