68
Troubleshooting
The color printing has flaws
Problem
Probable Cause
Solution
One or more lines appear
on the card.
The printhead is dirty or
damaged.
Clean the printhead. Refer to
.
One color panel is not
aligned correctly with
other color panels.
The ink ribbon or
retransfer film is slipping.
Contact your service provider to adjust the
tension on the ink ribbon or retransfer film.
Printing is blurred.
The cards have a matte,
not glossy, finish.
Use cards that meet the requirements for the
printer. Refer to “Cards” in the printer’s
Installation and Administrator’s Guide for
specifications.
The rollers are dirty.
Run a cleaning card. Refer to
The printhead is dirty.
Clean the printhead. Refer to
.
The printed card has
small unprinted areas.
Unprinted cards have
scratches.
Handle cards carefully. Refer to “Card Quality
Guidelines” in the printer’s Installation and
Administrator’s Guide.
The rollers are dirty or
the card packaging
contains debris.
Part of the printed image
is discolored.
Cards have fingerprints
or other dirt on them.
Handle cards carefully. Refer to “Card Quality
Guidelines” in the printer’s Installation and
Administrator’s Guide.
The rollers are dirty or
the card contains debris.
Run a cleaning card and replace the cleaning
sleeve. Refer to
.
Make sure that you use cards that meet the
requirements for the printer. Refer to “Cards”
in the printer’s Installation and
Administrator’s Guide.
Summary of Contents for CR805
Page 8: ...viii...
Page 10: ...x...
Page 16: ...xvi...
Page 18: ...2 Introduction...
Page 32: ...16 About the Printer...
Page 58: ...42 Using the Printer...
