Printer error recovery
RP90 Plus E and RL90 User Guide
61
MG Write
Magnetic stripe writing
error
1 Check the orientation of magnetic stripe cards in
the card hopper as described in
“Load cards” on
page 8
.
2 Press RESET, and then ENTER to initialize the
printer.
EXT Unconnected
An external device, such
as the optional laminator,
is not working.
1 Check that the laminator’s power switch is on.
2 Make sure that the cable connecting the laminator
to the printer is plugged in securely.
3 Turn the printer and optional laminator power
switches off and then on again.
4 Call for service if the problem persists.
MG Read
Magnetic card reading
error.
1 Check the type and orientation of magnetic cards in
the card hopper as described in
“Load cards” on
page 8
.
2 Press RESET, and then ENTER to initialize the
printer.
MG Communicate
Magnetic stripe module
communication error.
Turn the printer’s power switch off and then on again.
Press RESET, and then ENTER to initialize the printer.
EXT SW Setting
External device switch
setting error.
Turn the printer’s power switch off and then on again.
Press RESET, and then ENTER to initialize the printer.
EXT Jam
External retransfer unit jam
error.
1 Press RESET, and then ENTER.
2 Remove cards if they are not discharged as
described in
“Retransfer section jam” on
page 54
.
3 Press RESET, and then ENTER to initialize the
printer.
EXT Communicate
External unit
communications error.
Turn the printer’s power switch off and then on again.
EXT 2 Communicate
The laminator
communication is lost.
1
REQUIRED:
Power off the printer and laminator.
2 Make sure that the cable connecting the laminator
to the printer is plugged in securely.
3 Turn the printer’s power switch off and then on
again.
LCD Message
Possible Cause
Solution
Summary of Contents for RL90
Page 12: ...About the laminator 6 RP90 Plus E and RL90 User Guide ...
Page 26: ...Printing cards 20 RP90 Plus E and RL90 User Guide ...
Page 76: ...70 RP90 Plus E and RL90 User Guide ...
Page 82: ...76 RP90 Plus E and RL90 User Guide ...
Page 86: ...Character Code Table 80 RP90 Plus E and RL90 User Guide ...