SD160/SD260 Card Printers User’s Guide
47
Magnetic Stripe Problems
To
begin
troubleshooting
a
magnetic
stripe
problem,
first
a
magnetic
stripe
test
card
from
Printer
Manager
or
the
Card
Printer
Driver.
For
the
steps
to
follow,
refer
to
the
“Printer
Manager”
section
of
the
printer’s
Installation
and
Administrator’s
Guide
or
a
Driver
Sample
Card”
in
the
card
printer’s
Driver
Guide.
The
printer
uses
the
coercivity
set
using
the
LCD
panel
or
in
Printer
Manager,
and
the
data
format
set
using
Printer
Manager.
Problem
Solution
Cards
are
not
loaded
correctly.
Load
ISO
cards
with
the
magnetic
stripe
(back
side)
facing
down
and
toward
the
right.
Refer
to
“Load
Cards”
on
page 19
.
Cards
do
not
have
a
magnetic
stripe.
Load
magnetic
stripe
cards
in
the
input
hopper.
If
the
cards
have
a
magnetic
stripe,
check
the
quality
of
the
cards.
Change
card
stock,
if
needed.
The
card
has
dirt
or
damage
on
the
magnetic
stripe.
Encode
and
send
a
new
card
to
print.
If
an
error
message
displays
indicating
a
magnetic
stripe
problem,
run
a
cleaning
card
to
clean
the
magnetic
stripe
head.
Refer
to
“Run
a
Printer
Cleaning
Card”
on
page 28
.
The
magnetic
stripe
on
the
card
is
low
Ͳ
coercivity
material
and
the
High
Coercivity
setting
is
selected.
To
use
the
cards
you
have,
select
low
Ͳ
coercivity
encoding.
Refer
to
the
Printer
Manager
“Printer
Setting
Menu”
in
the
Installation
and
Administrator’s
Guide
for
more
information.
To
encode
with
high
coercivity,
obtain
cards
manufactured
for
high
Ͳ
coercivity
encoding.
Refer
to
a
Test
Card”
on
page 18
.
Message
105
displays.
The
magnetic
stripe
on
the
card
is
high
Ͳ
coercivity
material
and
the
Low
Coercivity
setting
is
selected.
To
use
the
cards
you
have,
select
high
Ͳ
coercivity
encoding.
Refer
to
the
Printer
Manager
“Printer
Setting
Menu”
in
the
Installation
and
Administrator’s
Guide
for
more
information.
To
encode
with
low
coercivity,
obtain
cards
manufactured
for
low
Ͳ
coercivity
encoding.
The
data
for
this
job
includes
characters
not
allowed
by
the
magnetic
stripe
format
selected
for
the
track.
Cancel
the
current
job.
Make
sure
that
you
know
which
characters
are
allowed
on
the
track.
Change
the
data
to
be
encoded,
and
resend
the
job.
Refer
to
“Magnetic
Stripe
Design”
in
the
printer’s
Installation
and
Administrator’s
Guide
for
more
information.
Summary of Contents for SD160
Page 1: ...Datacard SD160 SD260 Card Printers User s Guide February 2015 Part No 527526 001 Rev A...
Page 4: ...iv...
Page 10: ...x...
Page 14: ...xiv...
Page 16: ...2 Introduction...
