DataCard SD460, User Manual

Page 1: ...Datacard XPS Card Printer Driver User s Guide October 2016 Part No 527280 004 Rev A ...

Page 2: ...ntries MasterCard is a registered trademark of MasterCard International Incorporated Visa is a registered trademark of Visa International Service Association All other product names are the property of their respective owners Proprietary Notice The design and information contained in these materials are protected by US and international copyright laws All drawings and information herein are the pr...

Page 3: ...ent to a grounded power source Do not defeat or bypass the ground lead Place the equipment on a stable surface table and ensure floors in the work area are dry and non slip Know the location of equipment branch circuit interrupters or circuit breakers and how to turn them on and off in case of emergency Know the location of fire extinguishers and how to use them ABC type extinguishers may be used ...

Page 4: ...n is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice for Canada Industry Canada This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian ...

Page 5: ...s WEEE The model RX10 retransfer printer uses a lithium coin cell battery Refer to the service manual for battery removal instructions Notice for Australia This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Notice for China Simplified Chinese 警告 此为 A 级产品 在生活环境中 该产品可能会造成无线电干扰 在这种情况下 可能需要用户 对干...

Page 6: ... is made in compliance with the State of California Safe Drinking Water and Toxic Enforcement Act of 1986 which requires warning labels on products that may contain elements that the State of California considers harmful California Lithium Perchlorate Warning Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate This notice is required by California Code of...

Page 7: ...vii Revision Log XPS Card Printer Driver User s Guide Revision Date Description of Changes A October 2016 First release of this document ...

Page 8: ...viii ...

Page 9: ...e the Driver 18 Update a Shared Printer Client 20 Update a Client PC Manually 20 Verify the Client Update 21 Install Support Files 22 Install User Documentation 23 Advanced Setup 23 Connect More Than One Printer 24 Print to More Than One Printer From One PC 24 Install Additional USB Printers 24 Use the Card Printer Driver for Secure Printing 26 Secure Printing Overview 26 Use Printer Manager to Se...

Page 10: ... Downloaded File 56 Uninstall the Card Printer Driver Without the Driver Installation Media 60 Chapter 4 Card Design Tasks 63 Change a Card Design 64 Design Tasks in Windows Printing Preferences 65 Layout Tab 65 Print on Both Sides of the Card 66 Set Up Duplex Printing 66 Advanced Options 68 Paper Size 68 Copy Count 68 Disable Printing 69 Disable Printing Examples 70 Print Black Image Pixels Using...

Page 11: ...n 100 Print UV Design Elements 101 Escapes 102 Print Blocking Escapes 103 About Non Printing Areas 103 Print Blocking Syntax 104 Print Blocking in a Direct to Card Printer 104 Escape Support for Rewritable Cards 107 Print Bocking in a Retransfer Printer 107 Magnetic Stripe Escapes 109 Supported Escapes 109 Set Up Magnetic Stripe Escapes 110 Input Hopper Selection Escape 111 Laminator Escape 112 Im...

Page 12: ... 124 Appendix A Windows Printer Sharing A 1 Installation A 1 Set Up the Host PC for Printer Sharing A 1 Install the Card Printer Driver on the Client PC A 5 Appendix B Windows Server 2008 and 2012 Printer Sharing B 1 Windows Server 2008 or 2012 64 bit Installation B 1 Set Up the Host PC for Printer Sharing B 1 Install the Card Printer Driver on the Client PC B 6 Appendix C Tactile Identifier Mark ...

Page 13: ...on about PC and operating system requirements refer to the printer s Installation and Administrator s Guide Supported Printers The Card Printer Driver supports the following printers Datacard SD Series SD160 SD260 SD260L SD360 SD460 Card Printers Datacard CD800 Card Printer Datacard CE840 Instant Issuance System Entrust Datacard CR805 Retransfer Card Printer The information in this Guide applies t...

Page 14: ...he PC is connected over a network You can update printer settings using the Printer Manager web interface Refer to the printer s Installation and Administrator s Guide for information about using Printer Manager You can customize applications to control card personalization features through the Card Printer Driver If you use a customized application follow the instructions in your application Secu...

Page 15: ...k the network affects the speed of data transmission and can affect who can use the printer The network printer can have many PCs connected to it and each PC can be connected to multiple printers over the network Printer Driver Communications Using a USB Connection Connecting the printer and a PC using a USB cable automatically creates a local network Each time another printer is connected to the ...

Page 16: ...4 About the Printer Driver ...

Page 17: ...tallation assigns a default printer name Each printer must have a different name The installation automatically creates a unique name If your site plans to implement printer sharing have a printer naming plan in place before installing the Card Printer Driver You cannot rename a printer after sharing is enabled Refer to Use Printer Sharing on page 28 for more information Installation Overview Basi...

Page 18: ... CD in the printer carton In most cases you use the CD to install the Card Printer Driver Refer to Start the Installation on page 8 Download the Driver If the installation CD is not available you can download the Card Printer Driver installation file from the Entrust Datacard website Refer to Download the Installation File Optional on page 7 Use a USB Connection Refer to Install the Driver on page...

Page 19: ...wnload the current version of the installation file from the website http www datacard com 1 Browse to the Downloads area of the website or the Products page for the printer and select the Card Printer Driver exe file 2 When the File Download dialog box displays click Save As 3 Select a location on your PC such as C Temp and click Save The file has a name similar to XPSCardPrinter_x x x exe where ...

Page 20: ...n autorun exe 4 Click Yes on the User Account Control dialog box if it displays 5 When the driver installer Welcome page displays you can select to install the printer based on a USB or a network connection Continue with Install the Driver on page 9 If you are installing the Card Printer Driver on a system running Windows 8 or newer and the computer has pending Windows updates the driver installat...

Page 21: ...e noted where necessary 1 Plug in and power on the printer Make sure that the cards and supplies are loaded correctly The LCD panel displays Ready when the printer is completely powered on Caution If you are installing the driver with a USB connection do not connect the USB cable to the printer until instructed If you start this procedure with the USB cable connected problems can result SD CD CE S...

Page 22: ...e page click Install a Network Printer or Install a USB Printer 3 The installer displays the license agreement Read the license agreement and click Accept If you are installing multiple copies of the driver you only have to accept the license agreement once ...

Page 23: ...Card Printer Driver begins loading 4 When prompted connect the printer to the PC with a USB cable as shown on your screen If you are using a USB connection continue with step 4 If you are using a network connection skip to step 5 USB Installation ...

Page 24: ...iver Installation Windows searches for the printer and connects the PC and printer The Installing USB Driver page displays Continue with step 9 5 Connect the printer to the network with an Ethernet cable Network Installation ...

Page 25: ...wn arrow until the IP address displays and write down the address 7 Enter the IP address The Installing Network Driver window displays on your PC The Card Printer Driver supports both IPv4 and IPv6 addresses for network connected printers Refer to your printer s User s Guide for complete information about obtaining an IPv6 address ...

Page 26: ...14 XPS Card Printer Driver Installation a When the installer displays the Printer Properties Ports tab click Configure Port ...

Page 27: ...the Ports tab to close the Printer Properties window Continue with step 9 If you are entering an IPv6 address make sure that you enter the complete address An IPv6 address requires square brackets at the beginning and end of the address The Card Printer Driver automatically corrects an IPv6 address that is entered without the brackets Contact your network administrator if you need more information...

Page 28: ...ome page and select the items you want to install such as legacy support files for enhanced backward compatibility Refer to Install Support Files on page 22 for more information CE840 instant issuance systems that do not have a printhead installed cannot print a sample card to verify driver operation Card printers that support rewritable card printing cannot print the driver sample card to a rewri...

Page 29: ...splay if any of the following are true You are installing the Card Printer Driver for the first time The installed Card Printer Driver is Older than version 4 0 To find the Card Printer Driver version installed on your computer open the XPS Card Printer Properties window and click the About tab Refer to About Tab on page 55 The same version or newer than the version to which you are trying to upda...

Page 30: ...nstalled 2 Insert the Driver Installation CD or double click the downloaded installation file The Installer Welcome page displays Click Update the Driver The Card Printer Driver update requires that you restart your computer Plan to perform the update when no cards are printing and at a time that does not interfere with your production schedule ...

Page 31: ...nter Driver User s Guide 19 3 The Update the Driver page displays Click Update Now to start the update process 4 The Update Complete page displays Click Restart Now to restart your computer and complete the update ...

Page 32: ...e same version of the Card Printer Driver to work properly You must update the Card Printer Driver on each client PC manually Update a Client PC Manually To update the Card Printer Driver on a client system do the following 1 Make sure that the host computer has been updated Refer to Update the Card Printer Driver on page 17 2 Open the Devices and Printers window on the client PC You may need to r...

Page 33: ...e client PC has been updated with the new Card Printer Driver version verify that the update completed properly and that your settings and preferences were not changed 1 Open the Devices and Printers window on the client PC and right click the printer icon 2 Select either Printer properties or Printing preferences and select the About tab 3 Verify that the driver version is correct 4 Review your p...

Page 34: ...tom user defined bitmaps on the client system The bitmaps are installed automatically on a host system but you must select this option to install them on a shared client system Refer to Use a User Defined Topcoat Bitmap on page 83 and Select an Erase Pattern on page 86 for more information Legacy Application Support Legacy magnetic stripe fonts Select this option if you have an application that us...

Page 35: ...n and Administrator s Guide User Reference Guide certain printers only OpenCard Data Format Guide certain printers only Software Development Kit SDK Programmer s Reference Guide Advanced Setup Advanced setup options help you set up your installation to fit your operation s needs Advanced setup includes the following Connect More Than One Printer on page 24 Use the Card Printer Driver for Secure Pr...

Page 36: ...cure printers on PCs that require secure printing Refer to your printer s Installation and Administrator s Guide for more information about printers that support secure communication Install Additional USB Printers Use the following guidelines to install more than one printer with USB cables Connect and install one printer at a time The PC cannot run more than one installation program at a time Yo...

Page 37: ...ting system does not display a pop up window within a few minutes check all cables and connections to the printer and then look at the PC s Printers window to determine whether the icon for the new printer displays The software sometimes installs without displaying the pop up window The operating system usually uses the existing Card Printer Driver files to install the driver for the new printer I...

Page 38: ...ocols enabled The Card Printer Driver uses the DPCL2Secure protocol for secure communication with the printer To ensure secure communication you must disable DPCL2 and enable DPCL2Secure DPCL must remain enabled at all times Printers that do not support secure printing use DPCL only You set communication protocols through the Printer Manager web interface Refer to the printer s Installation and Ad...

Page 39: ...er Manager web interface to enable secure printing a Sign on as a WebAdmin and select Printer Setting Behavior b Set DPCL2 to Disabled and make sure that DPCL2Secure is set to Enabled Refer to the printer s Installation and Administrator s Guide for complete information about using Printer Manager c Click Set Current to save your changes 4 Restart the printer and computer for the settings to take ...

Page 40: ...nt permissions for users that print to the shared printer When multiple user accounts are configured on a shared printer client we recommend that users log on and off when switching from one account to another Using the Windows Switch User feature keeps multiple user accounts logged on and may cause the same message from the printer to display several times Change the host printer name to meet the...

Page 41: ...ur operation s unique needs Host Client Refer to 64 bit Windows 7 Windows 8 1 Windows 10 64 bit Windows 7 Windows 8 1 Windows 10 Appendix A Windows Printer Sharing 64 bit Windows Server 2008 Windows Server 2012 64 bit Windows 7 Windows 8 1 Windows 10 Appendix B Windows Server 2008 and 2012 Printer Sharing Feature Printer Sharing Tips Host PC Users Manage print queue Use the Windows Print Manager t...

Page 42: ... on the printer or host PC If you clear the error at the printer s LCD screen the error message on the PC closes automatically and removes the error message from Windows Print Manager Print to shared printers in interactive mode Interactive printing in shared printer environments is not supported for host and client PCs This restriction prevents using operations such as magnetic stripe read or sma...

Page 43: ...o print and display messages For more information refer to the Microsoft documentation on setting up group accounts and printer security permissions and the following instructions for your configuration Appendix A Windows Printer Sharing Appendix B Windows Server 2008 and 2012 Printer Sharing Use Windows Print Manager Windows Print Manager is one tool available for managing print jobs across your ...

Page 44: ... a pool includes Only SD260L models OR Only SD360 models OR Only CD800 models OR Only CR805 models The same printing features installed as outlined in this table Note Do not place non secure printers in pools where secure printing is needed For more information about secure printing refer to Use the Card Printer Driver for Secure Printing on page 26 Supplies The same settings applied For informati...

Page 45: ...dition is corrected After correcting the error at the printer resume or cancel the print job using the error message on the PC Printer Pooling information Printer status card count and supplies information typically shown in the Windows Printer Properties window is not available to printers belonging to a printer pool For these printers the Printer Status tab displays the status as Printer pooling...

Page 46: ...The Card Printer Driver does not determine if each printer in the pool is ready to receive card jobs Remove printers that are not available from the pool until they are functioning and ready to receive print jobs 1 To remove a printer from the pool open the Printer Properties window and click the Ports tab 2 Remove the check mark from the port assigned to the printer Some software such as Microsof...

Page 47: ...r to add to the pool Click Change Port Settings d Click Add Port The Printer Ports window displays e Select Standard TCP IP Port and click New Port The Add Standard TCP IP Printer Port Wizard page displays f Follow the instructions in the wizard to add the port Click Next to display each step in the wizard g In the Printer Name or IP Address field enter the name or IP address of the printer you ar...

Page 48: ...printers and ports have been added and configured Windows Server 2008 and Windows Server 2012 Close the Print Server Properties window 5 Enable printer pooling a On the Devices and Printers window right click the printer icon and select Printer properties b Select the Ports tab The list of printer ports displays c Select the Port check box for the printer that you want to represent the pool This i...

Page 49: ...ty Tab on page 44 Printer Status Tab on page 46 Card Counts Tab on page 51 Supplies Tab on page 53 About Tab on page 55 Uninstall the Card Printer Driver on page 56 The Printer Properties Window The Printer Properties window allows you to view the settings and values that Windows uses to communicate with and manage the printer To open the Printer Properties window display the Devices and Printers ...

Page 50: ...and to the appropriate appendix for your operating system for complete information about setting up printer sharing If you rename the printer on the General tab all settings on all Printing Preferences tabs are reset to their default values with no warning message from Windows If you have custom printing preferences settings the changes will be lost If you do rename the printer reset your Printing...

Page 51: ...tic IP addressing to provide a more reliable connection Work with your network support group to identify the IP address subnet mask and gateway address if used Then refer to the printer s Installation and Administrator s Guide for information about setting a static IP address Change a Network IP Address If you are connecting your PC to a new network printer or if the printer IP address has changed...

Page 52: ...s window and select the Ports tab 2 Select the installed network printer you want to change and click Configure Port 3 On the Configure Standard TCP IP Port Monitor dialog box enter the new IP address for the printer 4 Click OK to save the new settings and then click Close on the Printer Properties window ...

Page 53: ...ant to change Print server properties displays in the menu bar 2 Click Print server properties and select the Ports tab on the Print Server Properties window 3 Scroll down and select the printer whose IP address you want to change Click Change Port Settings 4 The Print Server Properties window displays again Select the printer again and click Configure Port ...

Page 54: ...river Management Tasks 5 On the Configure Standard TCP IP Port Monitor dialog box enter the new IP address for the printer 6 Click OK to save the settings and then click Close to exit the Print Server Properties window ...

Page 55: ...on and Administrator s Guide for more information The Card Printer Driver does not support the following options on the Advanced tab The New Driver button Use the update process to update the Card Printer Driver to a newer version Refer to Update the Card Printer Driver on page 17 for complete information The Keep printed documents option If your printer is shared or part of a printer pool the Pri...

Page 56: ... Prevent access to the printer by unauthorized users 1 Log in to the PC as the Creator Owner 2 On the Printer Properties window select the Security tab a Review the Group or User Names list If the names for which you want to specify permissions do not appear in the list add the names b Click Add to open the Users and Groups dialog box c Select a name and click Add Repeat for each name you want to ...

Page 57: ...select Allow permission for Print Manage this printer and Manage documents To prevent a user from printing to the card printer select Deny for all permissions 5 Click Apply to save the changes 6 Repeat step 3 through step 5 to grant access to the printer for other users or groups 7 Click OK to close the Printer Properties window ...

Page 58: ...e printer displays in the lower left area of the tab 2 Click Ask Printer for Update to get the latest information from the printer If your printer is part of a printer pool Printer status information is not available The status displays as Printer pooling You can view status information for individual printers in the pool using Printer Manager Refer to your printer s Installation and Administrator...

Page 59: ...th Windows 10 as the default browser The Card Printer Driver automatically uses Internet Explorer to start Printer Manager on Windows 10 systems If you have removed Internet Explorer from your system the Configure Printer button does not function Use the printer IP address in a browser window to start Printer Manager Icon Printer Status Ready The printer is not processing a card and is available t...

Page 60: ...n be printed with any ribbon that the printer supports The test card images and text do not change The magnetic stripe test card is available when the printer includes a magnetic stripe option The magnetic stripe test card verifies that the Card Printer Driver sends magnetic stripe data to the printer and that the printer encodes it The test data cannot be changed The Card Printer Driver includes ...

Page 61: ...printing preferences The magnetic stripe data sent by the Card Printer Driver requires that the printer be set to encode the three track ISO format for a three track module or the JIS II format for the single track module The magnetic stripe card that prints is determined by the printer settings The name of the magnetic stripe sample card prints on the card If you are printing the sample card to a...

Page 62: ...ng other than Ready or Busy determine why the printer is unavailable 3 Do one of the following Click Print Sample Card OR Click Print Mag Stripe Test Card The printer picks the card and prints it If the card does not print refer to the Troubleshooting section of the printer s User s Guide to determine the cause of the problem and try to print the sample card again ...

Page 63: ...ab displays current and total counts 2 Click Ask Printer for Update to see the most recent card counts If your printer is part of a printer pool Card count information is not available You can view card count information for individual printers in the pool using Printer Manager Refer to your printer s Installation and Administrator s Guide for complete information about using Printer Manager The A...

Page 64: ...opper for which you want to see the card count information Total All the cards the printer has processed Current All cards printed since the last time the count was reset Current counts can be reset using Printer Manager Completed The number of cards that completed successfully Rejected The number of cards that did not process correctly Lost The number of cards that were picked but did not exit th...

Page 65: ...the printer displays in the lower left area of the tab To get the latest information from the printer click Ask Printer for Update The supplies information that displays is determined by the type of printer and any additional installed components If your printer is part of a printer pool Supply information is not available You can view supply information for individual printers in the pool using P...

Page 66: ...stalled supply Part Number The part number of the supply If a part number is not available a series of dashes displays Ribbons that have a region code display with a prefix of Rxxx before the part number where xxx is the region code Description A short description of the supply if one is available For example a print ribbon can display as YMCKT If an installed supply is not supported by the printe...

Page 67: ...er s Guide 55 About Tab The About tab shows the Card Printer Driver version and any additional information about the driver 1 On the Printer Properties window click the About tab 2 Click OK to close the Printer Properties window ...

Page 68: ... Printer Driver install Welcome page displays If the AutoPlay window displays click Run autorun exe 3 Click the wastebasket icon to start the uninstall process If you have multiple user accounts configured on a shared printer client only one account should be logged on when removing the driver The Card Printer Driver uninstall process removes the printer from all configured accounts on the PC You ...

Page 69: ...dow displays Click Remove the Driver 5 The XPS Card Printer Uninstall dialog box displays If the printer is connected via a USB cable make sure that the cable is connected to the PC If the printer connects to a network via Ethernet you can continue with the uninstall Click OK to continue ...

Page 70: ...58 Card Printer Driver Management Tasks An activity indicator displays as the Card Printer Driver is being removed The Driver removed screen displays 6 Click Restart Now ...

Page 71: ...Driver User s Guide 59 If the printer was connected via USB a message displays reminding you to unplug the USB cable a Click OK after you disconnect the USB cable b Click Restart Now again to complete the driver removal ...

Page 72: ... Driver if you do not have access to or cannot use the Driver Installation CD 1 Remove the device From the Windows Devices and Printers window right click the icon for the XPS Card Printer and select Remove device from the menu The XPS Card Printer icon is removed from the list of printers Windows 10 users must use this procedure to uninstall the Card Printer Driver ...

Page 73: ...Card Printer Uninstall dialog box displays If the printer is connected through USB make sure that the cable is connected to the PC If the printer connects to an Ethernet network you can continue with the uninstall Click OK to continue Windows 8 1 users Display the Apps screen and click XPS Card Printer Uninstall Click Yes when prompted to allow the program to make changes to your computer ...

Page 74: ...tivity occurs while the driver files are removed Click OK to continue 5 The XPS Card Printer Uninstall dialog box displays a message that the Card Printer Driver is uninstalled Unplug the USB cable if needed Click OK 6 Restart your PC following the uninstall Click Yes to restart Click No to restart your PC at a later time ...

Page 75: ...gn and set up your card printing preferences Change a Card Design on page 64 Design Tasks in Windows Printing Preferences on page 65 Layout Tab on page 65 Advanced Options on page 68 Print Area Tab on page 81 Color Adjustment Tab on page 89 Print Mode Tab on page 92 Lamination Tab on page 94 Printer Setup for Rewritable Cards on page 96 Card Design for UV Ribbon on page 99 Escapes on page 102 Magn...

Page 76: ...ings used for the card Use this checklist to guide your changes Always Use high quality photos and graphics Print several samples of the updated card design Use cards with a magnetic stripe or bar code in a reader to verify that the data works as expected Check the Color Adjustment settings if you change a graphic on the card change the camera for taking photos or change the location where photos ...

Page 77: ...ces tabs to set up your printing preferences Layout Tab The Layout tab displays when you select Printing preferences Use the Layout tab to select the orientation of the card either Portrait or Landscape and specify whether to print on both sides of the card The Advanced button displays the Advanced Options window which allows you to define additional printing settings Refer to Advanced Options on ...

Page 78: ... about reading the configuration label Simplex printers support manual duplex printing The printer prints one side of the card places the card in the card output hopper and displays the message Insert same card side 2 up Insert the card into the hopper or manual feed slot to print on the second side Set Up Duplex Printing Use card production software or another PC application to create a card desi...

Page 79: ... graphics to print on the card Refer to the printer s Installation and Administrator s Guide for more information about card design Printer Paper Size Dimensions SD CD CE series printers ISO ID 1 2 13 x 3 38 in CR805 Retransfer Card Printer ISO ID 1 Retransfer 2 23 x 3 51 in Your PC application s Print settings may override the settings specified in the Card Printer Driver Make sure that your appl...

Page 80: ...vanced 3 Type the number of copies you want to print in the Copy Count field You can enter a value between 1 and 255 4 Click OK to close the Advanced Options window 5 Click Apply to save your changes and then click OK to close the Printing Preferences window 6 Send the cards to print Printer Type Paper Size SD CD CE series printers ISO ID 1 85 60 x 53 98 mm CR805 Retransfer Card Printer ISO ID 1 R...

Page 81: ...on for information about specifying emboss and indent data Print only on one side of a card Some card designs may require printing on only one side of the card Refer to Disable Card Side Printing for Special Card Designs on page 71 To specify a Disable printing option 1 Open the Printing Preferences window 2 On the Layout tab click Advanced 3 Click Disable printing and select an option from the dr...

Page 82: ... on the card 1 Set the Disable printing option to All Refer to Disable Printing on page 69 2 Format the data you want to encode If you use card production software use a magnetic stripe field if it is available If you use other PC software format the data using magnetic stripe fonts or magnetic stripe escapes Refer to Magnetic Stripe Escapes on page 109 and Magnetic Stripe Fonts on page 118 The sa...

Page 83: ...on page 69 Use the following table to determine the correct setting to select 2 Send the card to the printer to test your setup If you use ID software for your card design it may have settings that specify the side of the card to print You do not need to use the Disable printing option if you use the software settings Disable Printing Option Off All Front Back 2 sided card design Prints side 1 on ...

Page 84: ...g monochrome option to On the Card Printer Driver prints the seven black most shades from a palette of 256 shades using the K panel This allows the printer to use the K panel to print the bars of a bar code embedded in a color image so that the bar code can be read by a scanner The following examples show a card design submitted to the driver with the option enabled and the K panel image created b...

Page 85: ... using monochrome option 1 Open the Printing Preferences window 2 On the Layout tab click Advanced 3 Set Print black image pixels using monochrome to On 4 Click OK to close the Advanced Options window 5 Click Apply on the Printing Preferences window 6 Click OK to close the window ...

Page 86: ...at the text in your card design prints below any feature on the back side of the card such as a magnetic stripe or signature panel not on top of it see the example card shown 4 Click OK to save the setting and then click Apply on the Layout tab 5 Send the card to print If you are using a card production software the application settings override the settings in Printing Preferences Make sure to ve...

Page 87: ...ransfer material and select an option from the drop down list Front side only Applies a second layer of retransfer film to the front of the card Both sides Applies a second layer of retransfer film to both the front and back of the card 4 Click OK to save the setting and close the Advanced Options window 5 On the Layout tab click Apply Click OK to close the Printing Preferences window You cannot a...

Page 88: ... display if you are printing to a CR805 card printer Before using split ribbon color printing become familiar with how your printer uses color printing Refer to the printer s Installation and Administrator s Guide for complete information about color printing The print ribbons that are supported are determined by the printer model and its options Some ribbons may not be available for all printers ...

Page 89: ...r monochrome images including bar codes on that side of the card are printed using the color panels to simulate black If short panel color ribbon is installed in the printer make sure that your card design does not have any black elements on the front side of the card that will print before the color elements The ribbon split will begin printing the black element using the color panels of the ribb...

Page 90: ...tacked upside down in the output hopper If you use the split ribbon option with manual duplex printing on a simplex printer a message displays on the printer LCD panel each time you have to flip the card to print the other side A card may be flipped multiple times To apply split ribbon color printing 1 Open the Printing Preferences window 2 On the Layout tab click Advanced 3 Select a Split ribbon ...

Page 91: ...g does not display for single hopper printers You also can use an escape to specify the input hopper to use Refer to Input Hopper Selection Escape on page 111 for more information 1 Open the Printing Preferences window 2 On the Layout tab click Advanced 3 Click Input hopper and select the hopper number The default is hopper 1 4 Click OK to save your selection and then click Apply on the Layout tab...

Page 92: ...efer to the Laminator section of your printer s Installation and Administrator s Guide for information about using Printer Manager The Impress card setting displays only when your laminator has an impresser installed If the Card Printer Driver is installed on a shared printer client or is part of a printer pool always make sure that an impresser is installed in the laminator before using this sett...

Page 93: ...ally applies the proper dimensions and locations of a smart card chip and magnetic stripes for print blocking For more information about non printing areas of a card refer to the printer s Installation and Administrator s Guide To return the Print Area tab to the default settings click Restore Defaults The default print and topcoat settings are Front Side Print Area Print and topcoat entire side o...

Page 94: ...ing icons display the location of the card element The example shown blocks printing and topcoat application on the ISO 3 Track Magnetic Stripe area on the back of the card The text shown on the back of the card design is formatted with a magnetic stripe font and is encoded 4 Click Apply to save the setting and then click OK 5 Send the card to print The back of the completed card looks like the fo...

Page 95: ...in the C CardPrinter folder If you previously used an older generation desktop printer the bitmap files may already be on your PC The topcoat bitmap used depends on the card side and orientation you specify Side Orientation Bitmap File 1 Portrait CRDPortTopcoatFront bmp 2 Portrait CRDPortTopcoatBack bmp 1 Landscape CRDLandTopcoatFront bmp 2 Landscape CRDLandTopcoatBack bmp If the bitmap files are ...

Page 96: ... orientation of your card design 2 Draw a black shape over any sample images you want to remove If the card design includes more than one blocking area you must create all blocking areas in the bitmap file including smart card chip or magnetic stripe areas Refer to your printer s Installation and Administrator s Guide for the dimensions of non printing areas for magnetic stripes and smart card chi...

Page 97: ... are not used The purpose of topcoat is to protect the printed image on a card Any area with color printing eventually fades if it lacks a topcoat Make sure that most color printing is covered with topcoat Select a User Defined Bitmap 1 Open the Printing Preferences window 2 Select the Print Area tab 3 For the side of the card that you want to use the user defined bitmap select Ignore topcoat sele...

Page 98: ...he following files are installed in the C CardPrinter folder You can modify the bitmap files to erase just a portion of the card based on your card design The bitmap files are black and white one bit per pixel files that allow you to specify the erase area The white areas of the bitmap represent the part of the card that will not be erased and the black area represents the area to erase Use a grap...

Page 99: ...of the following options Erase and print entire side of card The entire front of the card is erased before writing Use my bitmap for erasing the card The driver uses the correct custom bitmap to erase the card based on the card orientation specified on the Layout tab The Print Blocking icon displays as BMP 4 Click Apply to save the setting and then click OK to close the Printing Preferences window...

Page 100: ... that are not printed Refer to Print Bocking in a Retransfer Printer on page 107 Do the following to select a preset mask 1 Open the Printing Preferences window 2 Select the Print Area tab 3 For each side of the card with a non printing area select Block printing over this area and then select the area from the drop down list The Print Blocking icon displays the location of the card element 4 Clic...

Page 101: ...or Adjustment tab The tab contains the Original image and the Adjusted image They show how your changes look on a card 2 Select Enable Color Adjustment to adjust the settings Brightness The Brightness setting changes the overall lightness or darkness of the card 1 Click the Up arrow to make the image lighter or the Down arrow to make the image darker The Adjusted image shows the effect of the new ...

Page 102: ...he Up arrow to increase contrast or the Down arrow to decrease contrast The Adjusted image shows the effect of the new setting 2 Click Apply after each change to save it 3 To verify changes do one of the following Print one or more cards from your card production software Print a sample card from the Printer Properties Printer Status page 4 Evaluate the appearance of the cards 5 Repeat these steps...

Page 103: ...ious color does not produce the desired effect try changing the other two 3 Click Apply after each change to save it 4 To verify changes do one of the following Print one or more cards from your card production software Print a sample card from the Printer Properties Status page 5 Evaluate the appearance of the cards 6 Repeat these steps until the cards meet your requirements 7 Click Apply to save...

Page 104: ... the desired print resolution The Print Mode tab has the following three options Always use standard resolution 300x300 dpi This is the default selection Always use best possible resolution Custom The Custom option allows you to select a resolution from the Color and Monochrome drop down lists 4 Click Apply to save your changes and then click OK to close the Printing Preferences window The Print M...

Page 105: ...a rewritable card Refer to Select an Erase Pattern on page 86 1 Open the Printing Preferences window 2 Select the Print Mode tab 3 Select the Print using rewritable cards check box 4 Click Apply to save your changes and then click OK to close the Printing Preferences window Only valid Print Resolution options are available Printing rewritable cards requires several settings in Printer Manager and ...

Page 106: ...the Printing Preferences window 2 Select the Lamination tab 3 Select a Laminate card option for each laminator You can select from the following options Do not apply No overlay material is applied Front side only Applies the overlay to the front of the card Back side only Applies the overlay to the back of the card Both sides Applies the overlay material to both sides of the card Twice on front si...

Page 107: ...lamination options you can check the Debow card option on the Lamination tab to make sure that cards are debowed after they are laminated You also can use a debow escape to debow the card Refer to Laminator Escape on page 112 The debow settings such as the amount distance of debow the direction of debow up or down and the time the debow action is applied are set in Printer Manager You may need to ...

Page 108: ...e is installed 3 Return the print ribbon cartridge to the printer 4 Close the printer cover 5 Have rewritable cards available to insert into the printer Refer to your printer s User s Guide for complete information about each of these steps Set Up Printer Manager Use Printer Manager to enable rewritable printing Do the following to access Printer Manager and specify rewritable settings 1 Open the ...

Page 109: ...er s Installation and Administrator s Guide for more information about the Rewritable card settings 9 Scroll to the bottom of the page and click Set Current 10 Log out of Printer Manager and close the browser window Set Up the Card Printer Driver To set up the Card Printer Driver to print rewritable cards do the following 1 Open the Windows Devices and Printers window 2 Right click the XPS Card Pr...

Page 110: ...ormation The printer is ready to print rewritable cards You can print the following A driver sample card Refer to Print a Driver Sample Card on page 48 A test card from Printer Manager Refer to the Printer Manager Testcard section in the printer s Installation and Administrator s Guide A card from your card design software Refer to the Elements of Card Design chapter in the printer s Installation ...

Page 111: ... printing from multiple applications The driver detects when a UV ribbon is installed in the printer and determines the text and graphics to print with the UV panel To identify the card design elements to print in UV the driver looks for the color R 217 G 217 B 217 This is a light gray color and is a standard selection from the Microsoft Office color chooser Card design software allows you to spec...

Page 112: ... ink prints only where the shadow appears it does not print over the text UV printed over other colors does not block those colors Non UV text or images behind the UV element print as though no UV element exists UV printed over other colors does not fluoresce with the same intensity Design your card to place UV elements where there is no other printing so that it appears over the white card backgr...

Page 113: ...t set to the UV color Vector graphics set to the UV color Vector graphics have components such as lines and fills that the driver processes into a shape Raster images or bitmaps such as photographs with the pixel color set to the UV color or white You cannot print color photographs with the UV panel directly To print an image using the UV panel the application must create a two color image with wh...

Page 114: ...rinter Driver or in a card design application You can use escapes to change printing controls on a card by card basis without having to reset your printing preferences HINTS TIPS For each escape make sure that the text is consistent use the same font font size and color Use a common font that is easy to see and is different from the text you want to print on the card Each escape must fit on a sing...

Page 115: ...Non Printing Areas If the card has more than one non printing area on a side for example a magnetic stripe and a signature panel you must define all non printing areas using print blocking escapes An escape applies to the side of the card where it appears in the card design Non printing areas defined using print blocking escapes always override the driver Printing Preferences settings Each print b...

Page 116: ... blocking area n2 The distance in mm from the left edge of the card to the start of the print blocking area n3 The width in mm of the print blocking area n4 The height in mm of the print blocking area The end of the escape The dimensions shown in the following examples are for general reference The size shape and location of the magnetic stripe smart card chip or signature panel can vary based on ...

Page 117: ...r a smart card chip The actual measurements can vary depending on the size and location of the chip W H W H n4 n3 n4 n1 Left edge Top of card Left edge n2 n3 Landscape n1 3 2 mm n2 0 n3 86 mm n4 14 7 mm Portrait n1 0 n2 3 5 mm n3 14 mm n4 86 mm n2 Top of card n1 Left edge Top of card Left edge n1 n2 n3 n4 H W Top of card n1 n2 n3 n4 H W Landscape n1 17 3 mm n2 8 mm n3 14 3 mm n4 13 mm Portrait n1 ...

Page 118: ...opcoat remove escape begins with TR Full Card Topcoat Options Use the escape TR to override the Card Printer Driver preset masks and topcoat the entire card side Use the escape TA to override the Card Printer Driver preset masks and apply no topcoat to the entire card side Print several cards using your card design and application to verify that printing and topcoat are applied as you intend PB 10...

Page 119: ...fer print block escape uses the standard syntax PB n1n2n3n4 refer to Print Blocking Syntax on page 104 The topcoat add and topcoat remove escapes are not used with the retransfer printer The retransfer film must overlap the selected feature smart card chip magnetic stripe and signature panel by 0 5 mm This makes the actual non printing area smaller than the feature and creates a clean edge as the ...

Page 120: ...ape values to enter for a smart card chip The actual measurements can vary depending on the size and location of the chip n1 n2 n3 n4 n1 n2 n3 n4 Top of card Left edge Top of card Left edge H W H W Landscape n1 5 2 mm n2 0 n3 86 mm n4 11 3 mm Portrait n1 0 n2 5 2 mm n3 11 3 mm n4 86 mm Portrait n1 9 5 mm n2 25 5 mm n3 9 5 mm n4 10 5 mm Landscape n1 19 mm n2 9 5 mm n3 10 5 mm n4 10 mm n1 n2 Left ed...

Page 121: ...e format requires The Card Printer Driver supports several escape systems that allow compatibility with card designs defined for various card printers The table below shows the default ISO data format for each track The Syntax column shows the general escape format for providing data to the printer The Example column shows how the data looks when formatted Syntax Track Example track Start Sentinel...

Page 122: ... size to keep the text to encode on one line Do not allow the text to encode to wrap to another line Do not enter data to print on the same line as data to encode It will not print If necessary you can use two or more lines of text for one track Start and end each line with escapes and enter a carriage return at the end of the line The Card Printer Driver adds appends lines for the same track toge...

Page 123: ...ter does not have a multi hopper the escape is ignored The card prints from the single hopper or manual card input slot No error is logged or displayed If the value of x is anything other than 1 2 3 4 5 or 6 the escape is not detected and the escape prints on the card as regular text The escape sets the printing preference for the input hopper by job The application you use determines how the esca...

Page 124: ...a laminator action x Specifies the laminator number to use where x 1 or 2 y Specifies the card side to laminate y can have the following values F front B back A both sides T front side twice or N do not apply A separator character that allows you to specify more than one lamination option in the escape D Debows the card Indicates the end of the escape LM L1F L2B D Laminate front side using L1 back...

Page 125: ... or 2 A missing laminator action or any character other than F B A T or N More than one instance of a laminator number for example LM L1F L1B has two L1 actions If a laminator is not installed the escape is ignored and the card prints using other valid job options No error messages are issued Impresser Escape You can use an impresser escape to stamp an impression on the card if your system is equi...

Page 126: ...nning of the escape RT Identifies the escape as a retransfer layer escape Indicates the start of the escape values XR Specifies that an extra retransfer layer is to be applied X Specifies the card side to apply the extra retransfer layer x can have the following values F front A both sides or N do not apply Indicates the end of the escape RT XRA Apply a second retransfer layer to both sides of the...

Page 127: ...o be embossed or indented at a given location using the font number specified Embosser Escape Syntax The embosser escape syntax is EM font horz_offset vert_offset data Use a semicolon character to separate embosser escape elements Escape Preamble In the preamble the characters EM identify the beginning of an emboss escape Embosser Font Number The usable font numbers are based on the emboss wheel i...

Page 128: ... emboss characters For data greater than 127 ASCII you must use an escape For example use 181 to emboss a Katakana character B5 hex 10 Indent Helvetica front 14 cpi black ribbon 11 Tactile Identifier Mark refer to Appendix C Tactile Identifier Mark Conversion Note Add 20 decimal to override default side horz_offset Whole number in mils 1 1000 of an inch from left edge of card to center of first ch...

Page 129: ...001 EM 1 800 480 2007 EM 1 1600 480 10 17 EM 1 401 328 Janice Holloway The embosser escapes define emboss and indent data to produce the following card The sample card shows the location of each embossed element The escapes can be placed anywhere on the card design that does not contain data to be printed ...

Page 130: ...small font size to minimize the amount of space used for encoded data Do not put data for two tracks on the same line Do not allow text to encode to wrap to another line Data to encode can be on side 1 front or side 2 back of the card 4 Add an extra space character to the end of the data 5 Select a line of data up to but not including the extra space character and apply one of the following fonts ...

Page 131: ...e data is in the correct order Magnetic stripe data sent by the Card Printer Driver is always encoded on side 2 of the card Magnetic stripe data is converted to uppercase letters if needed If characters unsupported by a track format are sent within the magnetic stripe data the printer displays a message If you have an existing application that uses magnetic stripe fonts from older generation print...

Page 132: ...120 Card Design Tasks ...

Page 133: ...he CD is not available you can download the driver from http www datacard com Select Support Drivers Drivers Downloads from the menu Enter your printer model in the Enter Product Name or Number area and click Go Troubleshoot the Card Printer Driver Installation This section describes issues that could prevent a successful installation and provides recommended solutions to those issues Select from ...

Page 134: ...move the printer entry from Device Manager before reinstalling the printer 1 Disconnect the printer from the PC 2 Open the Windows Device Manager 3 Locate the device to delete The device might be called Unknown device or it might be located under the Printers or Network Adapters folder The device might be marked with a yellow question mark or exclamation point 4 Select the device and right click t...

Page 135: ...s Device Manager and display the list of USB devices Disable shutdown for each hub in the list Restart the PC for the changes to take effect if necessary Hibernation on a laptop PC requires several moments to enable USB communication Unplug the USB printer port and then connect it again Replace the PC port or the PC Contact your PC or port vendor if you need assistance The printer does not install...

Page 136: ...ilable but the printer displays Ready on the LCD screen Follow your network troubleshooting procedures to isolate and test each component of the computer to printer communication link Suggestions Check the computer to network connection by accessing a network resource such as a network drive Have the network administrator test communication between a server and the printer Make sure that the user ...

Page 137: ...rk and Internet Network and Sharing Center b Select Change advanced sharing settings from the left column The Advanced sharing settings window or the Network profile options display If the Advanced sharing settings list displays select the network profile you want to work with c On the Network profile options page select the following options these are the default settings d If you selected turned...

Page 138: ...ng the host printer iii Select Render print jobs on client computers iv Click Apply to store these settings 4 Find the full computer name of the host PC and write it down a From the Windows Control Panel select System and Security System b Write down the name of the computer found in the Full computer name field on the System window c Close the System window Remember to record the printer name and...

Page 139: ... the Security tab click Add The Select Users or Groups dialog box displays ii Click Advanced and then Object Types iii Select the check boxes for Users and Groups and click OK The Select Users or Groups dialog box displays iv Click Find Now A list of user and group names displays v Select each name to add and click OK The name s you selected display in the Select Users or Groups dialog box vi When...

Page 140: ...ch user or group iii Click Apply to save changes for each name 6 Configure the host PC printing preferences a On the Devices and Printers window right click the card printer icon and select Printing preferences The Printing Preferences window displays b Specify your printing preferences Refer to Design Tasks in Windows Printing Preferences on page 65 c Click OK to close the Printing Preferences wi...

Page 141: ...ost PC Start at the Login screen of the client PC and review the user names displayed Look for a user with administrator access that matches a user name on the host PC If one is not listed set up a user account and password on the client PC to match an administrator account from the host PC OR Log on to the host PC from the client PC using a network access as follows Use Windows File Explorer or M...

Page 142: ...printer to which you want to connect If the printer does not display in the list i Click The printer that I want isn t listed The Find a printer by name or TCP IP address page displays ii Click Select a shared printer by name e Enter the name of the host PC and the shared printer name by doing one of the following Use the names you wrote down during the host PC installation using the format host P...

Page 143: ...k Finish to end the Add Printer wizard 4 If card production software is installed on this computer or if you need other support files such as magnetic stripe fonts install the Printer Plug in or support files from the Driver Installation CD For instructions refer to Install Support Files on page 22 5 Configure the client PC printing preferences a From the Devices and Printers window right click th...

Page 144: ...A 8 Windows Printer Sharing ...

Page 145: ... PC for printer sharing a From the Windows Control Panel select Network and Internet Network and Sharing Center b Select Change advanced sharing settings from the left column The Advanced sharing settings window or the Network profile options display If the Advanced sharing settings list displays select the network profile you want to work with c On the network profile options page select the foll...

Page 146: ...operties window 4 Enable printer sharing a Select the Sharing tab on the Printer Properties window b Click Change Sharing Options The shaded fields become active c Select Share this printer Make sure that a printer name displays in the Share name field Refer to Printer Sharing Requirements on page 28 for more information about naming the host printer d Select Render print jobs on client computers ...

Page 147: ... want to add Skip this Configure security section if you want to accept the following defaults All users the Everyone account can print Only the person who enabled sharing on the printer the CREATOR OWNER account can view printer error messages at the client PC Users at the client PC can view printer error messages from Windows Print Manager These printer errors can be resolved at the printer LCD ...

Page 148: ...lows Repeat for each name you want to add Click Advanced The Select Users or Groups dialog box displays Select Object Types The Object Types window displays Select Users Click OK The Select Users or Groups search window displays Click Find Now A list of user names displays in the search results section Select each name you want to add ...

Page 149: ...r or group iii Click Apply to save your changes Make sure that you save changes for each name 6 Configure the host PC printing preferences a On the Devices and Printers window right click the card printer icon and select Printing preferences The Printing Preferences window displays b Specify your printing preferences Refer to Design Tasks in Windows Printing Preferences on page 65 c Click OK to cl...

Page 150: ...nd displays the Select a printer page d Select the printer to which you want to connect If the printer does not display in the list i Click The printer that I want isn t listed The Find a printer by name or TCP IP address page displays ii Click Select a shared printer by name e Enter the name of the host PC and the shared printer name by doing one of the following Use the names you wrote down duri...

Page 151: ...d other support files such as magnetic stripe fonts install the XPS Card Printer Plug in or support files from the Driver Installation CD For instructions refer to Install Support Files on page 22 5 Configure the client PC printing preferences a From the Devices and Printers window right click the card printer icon and select Printing preferences The Printing Preferences window displays b Specify ...

Page 152: ...B 8 Windows Server 2008 and 2012 Printer Sharing ...

Page 153: ...racter to form each dot Up to three 6 dot characters can be embossed in any allowed location on the card The vertical and horizontal spacing between the embossed dots is 0 091 in 2 3 mm The distance between characters is 0 240 in 6 1 mm Because there is not a one to one correlation between the ASCII value and the braille character use the following conversion table to map your ASCII data to the br...

Page 154: ...6 24 1 2 4 6 00101011 ed 37 25 1 4 6 00101001 sh 38 97 109 112 59 26 61 6D 70 3B amp 1 2 3 4 6 00101111 and 38 97 112 111 115 59 26 97 70 6F 73 3B apos 3 00000100 40 28 1 2 3 5 6 00110111 of 41 29 2 3 4 5 6 00111110 with 42 2A 1 6 00100001 ch 43 2B 3 4 6 00101100 ing 44 2C 6 00100000 uppercase prefix 45 2D 3 6 00100100 46 2E 4 6 00101000 italic prefix 47 2F 3 4 00001100 st 48 30 0 3 5 6 00110100 4...

Page 155: ...accent prefix 65 or 97 41 or 61 A or a 1 00000001 a 66 or 98 42 or 62 B or b 1 2 00000011 b 67 or 99 43 or 63 C or c 1 4 00001001 c 68 or 100 44 or 64 D or d 1 4 5 00011001 d 69 or 101 45 or 65 E or e 1 5 00010001 e 70 or 102 46 or 66 F or f 1 2 4 00001011 f 71 or 103 47 or 67 G or g 1 2 4 5 00011011 g 72 or 104 48 or 68 H or h 1 2 5 00010011 h 73 or 105 49 or 69 I or i 2 4 00001010 i 74 or 106 4A...

Page 156: ...or 73 S or s 2 3 4 00001110 s 84 or 116 54 or 74 T or t 2 3 4 5 00011110 t 85 or 117 55 or 75 U or u 1 3 6 00100101 u 86 or 118 56 or 76 V or v 1 2 3 6 00100111 v 87 or 119 57 or 77 W or w 2 4 5 6 00111010 w 88 or 120 58 or 78 X or x 1 3 4 6 00101101 x 89 or 121 59 or 79 Y or y 1 3 4 5 6 00111101 y 90 or 122 5A or 7A Z or z 1 3 5 6 00110101 z 91 5B 2 4 6 00101010 ow 92 5C 1 2 5 6 00110011 ou 93 5D...