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If you have any questions or need help with this guide, you can reach DataJack Customer Service 

from 8AM 

– 9PM (CT) Monday through Friday, and 9AM — 2PM (CT) Weekends and Holidays 

 

1-888-693-4522  

  

•    

support@datajack.com 

    

•    

datajack.com/support 

 

 

You must activate your DataJack before it can be used. You can quickly activate your DataJack by 

contacting customer service at 

1-888-693-4522

 

NOTE 

This device is not compatible with mobile OS devices (e.g. Android, iOS, Windows Mobile).

 

 
Quick Start Guide 

 

 

The DataJack USB Modem is a dual-band wireless device. It enhances the functionality of your mobile 

computing devices by adding wireless connectivity to the internet. The DataJack Mobile Broadband USB 

Modem fits into a USB slot (available on most notebook and desktop computers). 

 

Package Contents 

 

 

USB Modem (Model: 598U) 

 

Quick Start Guide 

 

 
System Requirements 

 

 

Windows® 7 

 

Windows® Vista 

 

Windows® XP SP2 

 

Windows® 2000 SP4 

 

Mac OS® X 10.4 or higher

 

 

 

 

 

Getting More Information 

 

This guide describes how to install and start the software. If you experience an issue with the USB 

Modem or the DataJack service, please consult the 

User Guides

 

on our website or contact DataJack 

Customer Service for assistance. 

 

Additional Information and Updates 

 

To learn how to use all the features of your USB Modem and software, consult the user guide or online 

help. 

 

For up-to-date product descriptions, documentation, and troubleshooting tips, visit 

www.datajack.com

 

 

 

NOTE 

Do not insert the USB Modem into a USB hub or a USB slot on a keyboard.

 

 

Summary of Contents for 598U

Page 1: ...any questions or need help with this guide you can reach DataJack Customer Service from 8AM 9PM CT Monday through Friday and 9AM 2PM CT Weekends and Holidays 1 888 693 4522 support datajack com datajack com support ...

Page 2: ...rnet The DataJack Mobile Broadband USB Modem fits into a USB slot available on most notebook and desktop computers Package Contents USB Modem Model 598U Quick Start Guide System Requirements Windows 7 Windows Vista Windows XP SP2 Windows 2000 SP4 Mac OS X 10 4 or higher Getting More Information This guide describes how to install and start the software If you experience an issue with the USB Modem...

Page 3: ...has not started automatically in Windows Explorer browse to the TRU Install entry under My Computer and run AppLaunch exe or using Windows Vista 7 click SmartView Installation in the AutoPlay window to start the wizard 4 A series of dialog boxes will now guide you through the installation process 5 Once finished please wait until the system tray displays Your devices are ready to use or Your new h...

Page 4: ... modem from obtaining service Amber solid An error has occurred Remove the USB modem and reinsert it If that does not resolve the issue please contact DataJack customer service for assistance Off No service is available If this state persists try the following Try reorienting your computer If you are inside a building or near a structure that may be blocking the signal change the position or locat...

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