DataLocker DL4 FE, User Manual

Page 1: ...FE Encrypted External Hard Drive v1 49 6 5 0 User Guide User Guide DL4 FE FIPS Edition FIPS 140 2 level 3 Common Critera Certified Encrypted External Hard Drive 2021 DataLocker Inc All rights reserve...

Page 2: ...guration Changes 10 Disabling Windows 10 Power Save 10 Disabling Windows 10 Selective Suspend 11 Formatting Your DL4 11 Selecting the Correct File System 11 Formatting Your DL4 on Windows 12 Formattin...

Page 3: ...our DL4 to SafeConsole 30 Using a SafeConsole Managed Device 32 Unlocking in SafeConsole Mode 32 Locking Your Managed DL4 32 Standalone Logins 33 Password Reset 35 Unlocking In Read Only Mode 35 Chang...

Page 4: ...f stored data or impair other device functionality The latest device updates will always be available at the link above About the DL4 The DL4 FE is a FIPS 140 2 Level 3 and Common Criteria cPP certifi...

Page 5: ...presence of conductivity such as the moisture of your finger or a capacitive stylus to take input As an instruction an animation displays during startup You can skip the animation by tapping anywhere...

Page 6: ...0mm L x 75mm W x 23mm D Weight Approximately 0 85 1 1 lbs 385 500 Gram Water Resistant IP64 Operating System Compatibility Windows macOS Linux Note SafeConsole managed DL4 requires Windows 7 Managed D...

Page 7: ...4 Your DL4 will show an Enter New Password prompt Enter a desired password and then tap the button Tap 123 to swap the keyboard to numbers and special characters Tap ABC to swap back to letters Note...

Page 8: ...ata to be read from the device but not modified or deleted Tapping the 2 icon on the screen will take you to the administrator menu See Using the Administrator Menu for more information Tap the globe...

Page 9: ...use your operating system s Safely Remove Hardware or Eject function before you power down or detach the DataLocker DL4 from the host system This will also help prevent damage to the disk Windows Use...

Page 10: ...ure the best DL4 user experience on Windows Disabling Windows 10 Power Save NOTE You will need to complete the following steps once for each drive plugged into your com puter 1 Log in as a local admin...

Page 11: ...is formatted as exFAT from the factory The DL4 can be reformatted to any file system of your choosing to accommodate a different operating system or to remove file size restrictions Recommended file s...

Page 12: ...e information 2 In the search box on the taskbar type control panel 3 Click and Open Control Panel 4 Click on System and Security 5 Click on Create and format hard disk partitions 6 Right click on the...

Page 13: ...if you would like to continue Click OK When finished your DL4 will available under This PC Formatting Your DL4 on macOS 1 Go to Applications under your Finder 2 Click Utilities and open Disk Utility Y...

Page 14: ...top of the screen 5 Rename the disk label to DataLocker and choose a file system 6 Click Erase The drive will begin formatting 7 When it is finished formatting you may get a popup message asking if yo...

Page 15: ...USB 2 0 mode which can be significantly slower You can check your kernel version by typing the following command in the terminal uname r In most newer distributions the drive should automatically mou...

Page 16: ...ange current administrator password Set User Configure a user profile for use on your DL4 Only available to administrator SafeConsole Used to Enable SafeConsole functionality for your DL4 Only availab...

Page 17: ...Menu Back Button Tap to go back to the previous menu screen and save the current settings Change Password Change current user password Auto lock Time Modify length of time before your device automatic...

Page 18: ...ut of the administrator menu to get back to the connect screen NOTE Highlighted white text on a selection button denotes the current selection Upon changing the values on the various functions the DL4...

Page 19: ...the device The DL4 user has a limited feature set compared to the administrator For detailed information see Using the User Menu To create a User profile for your DL4 follow the below steps NOTE The U...

Page 20: ...r detailed information see Using the User Menu Step by step process for USER configuration 1 Plug your device into the computer 2 Tap User when prompted to select login mode 3 Tap OK on the Please cre...

Page 21: ...equire a Connection Token upon initialization The SafeConsole Connection Token is obtained by the System admin istrator through the Quick Connect Guide located inside of the SafeConsole user interface...

Page 22: ...or five seconds Administrator Password Deleted Deleted User Password Deleted and Disabled Deleted and Disabled SilentKill Code Deleted Deleted Configuration by administrator menus Kept Reset Drive Dat...

Page 23: ...shows the Confirm Delete all drive data prompt tap Continue Selecting Cancel will cancel the Zeroize process 5 Upon successfully completing the Zeroize process you will see Please initialize and refor...

Page 24: ...of allowed password attempts is 10 and can be increased up to 50 but not lower than 10 When enabling the feature there are two types of self destruct options to select Please refer to the below table...

Page 25: ...ture to set the minimum required password length It can be set between the minimum of 8 to a maximum of 64 Tapping Default will reset the counter to 8 To modify minimum password length follow these st...

Page 26: ...Read Only Mode to globally enforce the DL4 to always unlock in read only mode Enabling this option will also enforce read only access for the User profile if the user profile is enabled Once the Read...

Page 27: ...es how accurately the device receives input 1 Tap the Touch Calibration option from the administrator menu 2 You will now be prompted to touch your DL4 screen in 3 various spots one after the other Ta...

Page 28: ...hange it at a later time this is where they will update the password 1 Tap the Change Password option from the User menu 2 Enter the New Password and tap the button 3 Re enter the password to confirm...

Page 29: ...l of 4 languages can be selected The selected language will be used for all on board menu prompts The available languages are English French German Spanish To set a preferred language follow these ste...

Page 30: ...to SafeConsole make sure SafeConsole is enabled on your DL4 For more information see Enabling SafeConsole The registration process will begin by allowing the device to communicate with the SafeConsole...

Page 31: ...information about you or your device The required fields will vary Unique User Token This token is directly associated with the end user s account and will be provided by the SafeConsole administrato...

Page 32: ...e Volume can also be accessed by clicking the Folder Icon in the DataLocker Control Panel Locking Your Managed DL4 Lock your device when you are not using it to prevent unwanted access to your secure...

Page 33: ...lone Logins Standalone mode allows the Secure Volume of the DL4 to be accessed by any computer that has support for removable storage without running the Windows Unlocker application Standalone mode i...

Page 34: ...uter and the DataLocker Control Panel will not need to be executed 1 Connect you DL4 and log in 2 Tap Standalone at the Login Mode prompt 3 Tap OK when you are prompted with the number of remaining St...

Page 35: ...by an administrator When working in this mode the DataLocker Control Panel will display the text Read Only Mode In this mode you cannot perform any operations that involve modifying files on the devi...

Page 36: ...on from the menu To sort or change the way icons appear in the list Right click anywhere in the Application list and choose Large Icons List Tile or Sort Alphabetically NOTE You can add any file to th...

Page 37: ...process If a file is detected as infected a warning dialog will be shown with the option to lock the drive at that time Quarantined files remain on the device in an encrypted state to prevent further...

Page 38: ...Console administrator or use Sanitize Sanitize Sanitize allows for the contents of the encrypted drive to be securely erased This is accomplished by erasing the encryption key that the drive uses to a...

Page 39: ...ce is full The white text on the Capacity Meter displays how much free space remains For general information about your device see the Device Info page To view device information 1 Unlock your device...

Page 40: ...talocker com Information knowledgebase articles and video tutorials support datalocker com Feedback and feature requests datalocker com General information datalocker com warranty Warranty information...

Page 41: ...bject to the following two con ditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operatio...