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Managing passwords

 18

USING MY DEVICE 

DataLocker Sentry EMS User Guide

To manually lock the device

Click the 

Lock

 

 button in the bottom left of the Control Panel to safely lock your device. 

Tip: 

You can also use the keyboard shortcut: 

CTRL + L

, or right-click the DataLocker icon in the system tray 

and click 

Lock Device

.

Note: 

If your device is managed by IronKey EMS, it will automatically lock during use if an administrator 

remotely disables the device. You will not be able to unlock the device until the System Admin re-enables the 
device.

To set a device to automatically lock

1.

Unlock your device and in the Control Panel, click the 

Settings

 

 button on the menu bar.

2.

Click 

Preferences

 in the left sidebar.

3.

Click the check box for auto-locking the device and set the time-out to one of the following time intervals: 
5, 15, 30, 60, 120, or 180 minutes. 

Note: 

By default, if a file or application is open when the device tries to auto-lock, it will not force the 

application or file to close. Although you can configure the auto-lock setting to force the device to lock; doing 
so can result in loss of data to any open and unsaved files.

To run CHKDSK (Windows only)

1.

Unlock the device.

2.

Press the 

WINDOWS LOGO KEY + R

 to open the 

Run

 prompt: 

3.

Type 

CMD

 and press 

ENTER

.

4.

From the command prompt, type 

CHKDSK

, the 

PRIVATE USB 

drive letter, and then “/F /R”. 

For example, if the 

PRIVATE USB 

drive letter is G, you would type: 

CHKDSK G: /F /R

5.

Use data recovery software if necessary in order to recover your files. 

MANAGING PASSWORDS

Secure password management includes regularly changing your password. Make sure you remember your 
device password. If you forget it, see “Accessing my data if I forget my device password” on page 20.

If your device is managed by IronKey EMS, password policy settings are determined by an administrator. You 
may be required to change your password to comply with new corporate password policies. When a change is 
required, the Password Change screen will appear the next time you unlock the device. 

You can use the Virtual Keyboard instead of the real keyboard to type your password, see “Typing passwords 
with the Virtual Keyboard” on page 19.

To change your password

1.

Unlock your device and click the 

Settings 

 button on the menu bar.

Summary of Contents for Sentry EMS

Page 1: ...DATALOCKER SENTRY EMS SECURE USB 3 0 FLASH DRIVE User Guide...

Page 2: ...nd 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digita...

Page 3: ...ed best practices 10 Support and contact information 10 Getting started 11 Setting up my device 11 About DataLocker Control Panel 12 Activating my device with IronKey EMS 13 Using my device 16 Unlocki...

Page 4: ...drivers or software are installed MISE EN ROUTE Installation avec Windows et Mac Windows XP Vista 7 8 8 1 10 ou Mac OS X v 10 9 x 10 11 x 1 Branchez le p riph rique sur le port USB de votre ordinateu...

Page 5: ...rsten Mal anschlie en Sie k nnen diese Aufforderung sicher schlie en ohne Neu zu starten keine neuen Laufw erke oder Software werden installiert INICIO R PIDO Instalaci n en Windows y Mac Windows XP V...

Page 6: ...1 10 Mac OS X v 10 9 x 10 11 x 1 USB 2 Windows Unlocker Unlocker exe Mac Unlocker Unlocker 3 PRIVATE USB Windows Windows Mac Windows XP Vista 7 8 8 1 10 Mac OS X v 10 9 x 10 11 x 1 USB 2 Windows Unlo...

Page 7: ...sta 7 8 8 1 10 Mac OS X v 10 9 x 10 11 x 1 USB 2 Windows Unlocker Unlocker exe Mac Finder Unlocker Unlocker 3 Windows Windows Mac Windows XP Vista 7 8 8 1 10 Mac OS X v 10 9 x 10 11 x 1 USB 2 Windows...

Page 8: ...highly classified government information This security technology is always on and cannot be disabled Password Protected Device access is secured using password protection Do not share your password...

Page 9: ...DUCT SPECIFICATIONS For further details about your device see the Device Info page in the DataLocker Control Panel See To view device information on page 22 Table 2 1 Sentry EMS Device Specifications...

Page 10: ...video tutorials support datalocker com Product feedback and feature requests www datalocker com General information Hardware USB 3 0 compliant and USB 2 0 compliant Requires 2 free drive letters OS C...

Page 11: ...by following the instructions for the operating system that you re running Windows If the AutoPlay window appears under Install or run program from your media click Run Unlocker exe If your system doe...

Page 12: ...NTROL PANEL DataLocker Control Panel is onboard software that lets you manage your device settings such as changing your password auto lock and language preferences or reformatting your device You can...

Page 13: ...ows you to reset your device password if you forget it Auto lock device Administrators can determine if your device will auto lock after a period of inac tivity Onboard applications Malware Scanner Sc...

Page 14: ...d have received the code in an email message sent from your IronKey EMS System Admin 5 Review and agree to the end user license agreement and then click Activate 6 Type your device password to authori...

Page 15: ...message and click OK You will be asked to set up a secret question and answer that will be used to verify your identity if you have to reset your password 9 When the successful activation message app...

Page 16: ...er In Read Only Mode you cannot add modify or erase files on the device this includes reformatting the device and restoring applications or editing the Applications List For devices managed by IronKey...

Page 17: ...ar 3 Type the message text in the Unlock Message field The text must fit the space provided approximately 7 lines and 200 characters LOCKING THE DEVICE Lock your device when not in use to prevent unwa...

Page 18: ...uto lock setting to force the device to lock doing so can result in loss of data to any open and unsaved files To run CHKDSK Windows only 1 Unlock the device 2 Press the WINDOWS LOGO KEY R to open the...

Page 19: ...device must be set to English To type a password using the Virtual Keyboard Windows only 1 Open the Virtual Keyboard by doing one of the following actions In a password field click the Virtual Keyboa...

Page 20: ...only appear if your administrator has enabled Password Reset for your device Password Reset allows you to reset your password if you forget it To reset your password applies only to devices managed b...

Page 21: ...ogy gives you the convenience of working as you normally would with a regular flash drive while providing strong always on security To access my secure files 1 Click the Files button on menu bar of th...

Page 22: ...anel This Capacity Meter indicates that there is 92 5 GB of free space available on the drive For general information about your device see the Device Info page To view device information 1 Unlock you...

Page 23: ...ed to download a large file to bring it back up to date EDITING THE APPLICATIONS LIST The Applications List located in the Control Panel see Figure 3 1 on page 12 is the area where you can quickly lau...

Page 24: ...naged devices only You can restore onboard applications installed by IronKey EMS if they are ever erased or become corrupt Windows only 1 Unlock your device and click the Settings button on the menu b...

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