Sentry ONE User Guide
Changing The Unlock Message
The Unlock Message is custom text that displays in the Unlocker window when you unlock the
device. This feature allows you to customize the message that displays. For example, adding
contact information will display information on how a lost drive can be returned to you. For
Managed devices, this feature may or may not be enabled by your System Administrator.
To change the Unlock Message:
1. In the DataLocker Control Panel, click
Settings
on the menu bar.
2. Click
Preferences
in the left sidebar.
3. Type the message text in the Unlock Message field. The text must fit in the space provided
(approximately 7 lines and 200 characters).
Locking The Device
Lock your device when you are not using it to prevent unwanted access to your secure files on the
drive. You can manually lock the device or you can set the device to automatically lock after a
specified period of inactivity. For Managed devices, this feature may or may not be enabled by
your System Administrator.
Caution:
By default, if a file or application is open when the device tries to auto-lock, it will not
force the application or file to close. Although you can configure the auto-lock setting to force the
device to lock, doing so can result in loss of data to any open and unsaved files.
If your files have become corrupt from a forced lock procedure or from unplugging the device
before locking, you might be able to recover the files by running CHKDSK and using data recovery
software (Windows only).
To manually lock the device:
1. Click
Lock
in the bottom left-hand corner of the DataLocker Control Panel to safely lock your
device.
• You can also use the keyboard shortcut:
CTRL + L
(Windows only), or right-click the
DataLocker Icon
in the system tray and click
Lock Device
.
Note:
Managed devices will automatically lock during use if an administrator remotely disables
the device. You will not be able to unlock the device until the System Administrator re-enables the
device.
To set a device to automatically lock:
1. Unlock your device and click
Settings
on the menu bar in the DataLocker Control Panel.
2. Click
Preferences
in the left sidebar.
3. Click the
Checkbox
for auto-locking the device and set the time-out to one of the following
time intervals: 5, 15, 30, 60, 120, or 180 minutes.
To run CHKDSK (Windows only):
1. Unlock the device.
2. Press the WINDOWS LOGO KEY + R to open the Run prompt:
3. Type CMD and press ENTER.
4. From the command prompt, type CHKDSK, the PRIVATE USB drive letter, then “/F /R”. For
example, if the PRIVATE USB drive letter is G, you would type: CHKDSK G: /F /R
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