Troubleshooting
26
Gryphon™ I GD4132
Troubleshooting
Problem
Possible
Cause
Possible Solutions
Nothing happens
when the scan
button is pulled.
No power to the
imager.
Check system power.
Ensure power supply is
connected.
Interface or
power cables
are loose.
Ensure all cable con-
nections are secure.
LED comes on,
but barcode does
not decode.
Imager not pro-
grammed for
correct barcode
type.
Ensure imager is pro-
grammed to read the
type of barcode
scanned. Refer to the
Product Reference
Guide (PRG) for more
information.
Barcode label is
unreadable.
Check the label to
ensure it is not
defaced. Try scanning
another barcode type.
Distance
between imager
and barcode is
incorrect.
Move imager closer to
or further from the
barcode.
Barcode is
decoded but not
transmitted to
the host.
Imager not pro-
grammed for
the correct host
type.
Scan the appropriate
host type barcode.
Refer to the Product
Reference Guide (PRG)
for more information.
For detailed troubleshooting, refer to the
Product Reference Guide.
Summary of Contents for Gryphon I GD4132
Page 4: ...2 Gryphon I GD4132 NOTES ...
Page 10: ...Software Product Policy 6 Gryphon I GD4132 NOTES ...
Page 38: ...Cleaning Procedure 34 Gryphon I GD4132 NOTES ...
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