Services and Support
Quick Reference Guide
19
Services and Support
Datalogic provides several services as well as technical support through its
website. Log on to
www.scanning.datalogic.com
and click on the links indi-
cated for further information including:
Products
Search through the links to arrive at your product page where you can
download specific
Manuals
and
Software & Utilities
including:
•
Datalogic Aladdin™
, a multi-platform utility program that allows device
configuration using a PC. It provides RS-232 interface configuration as
well as configuration barcode printing.
Service & Support
•
Technical Support
- Product documentation and programming guides and
Technical Support Department in the world
•
Service Programs
- Warranty Extensions and Maintenance Agreements
•
Repair Services
- Flat Rate Repairs and Return Material Authorization
(RMA) Repairs.
•
Downloads
– Manuals & Documentation, Data Sheets, Product Cata-
logues, etc.
Contact Us
Information Request Form and Sales & Service Network
Warranty
Datalogic warranties this product against defects in workmanship and
materials, for a period of 5 years from the date of shipment, provided that
the product is operated under normal and proper conditions.
Datalogic has the faculty to repair or replace the product, these provisions
do not prolong the original warranty term.
The warranty does not apply to any product that has been subject to mis-
use, accidental damage, unauthorized repair or tampering.
Patents
This product is covered by one or more of the following patents:
US Pat.: 6,512,218 B1; 6,808,114 B1; 6,877,664 B1; 6,997,385 B2;
7,053,954 B1; 7,102,116 B2; 7,282,688 B2; 7,387,246 B2.
European Pat.: 996,284 B1; 999,514 B1; 1,128,315 B1; 1,396,811 B1.
Additional patents pending.
