PRODUCT REFERENCE GUIDE
177
CHAPTER 9
TROUBLESHOOTING
GENERAL GUIDELINES
•
When wiring the device, pay careful attention to the signal name (acronym) on the
CBX100/500 spring clamp connectors (
Chapter 4, Electrical Connections
). If you are
connecting directly to the Matrix 220 M12 17-pin connector, pay attention to the
pin number of the signals (
Appendix A, Technical Features
).
•
If you need information about a certain reader parameter you can refer to the
DL.CODE help on line. Connect the device and click on the link to the parameter
you’re interested in.
•
If you’re unable to fix the problem and you’re going to contact your local Datalogic
office or Datalogic Partner or ARC, we suggest providing (if possible): Application
Program version, Parameter Configuration file, Serial Number and Order Number
of your reader. You can get most of this information while DL.CODE is connected to
the reader.
Troubleshooting Guide
Problem
Suggestion
DL.CODE
Installation
:
Autorun or Start.hta
doesn’t run
Check Windows settings to see if Autorun is disabled.
Associate the file type .hta with the Microsoft HTML Application
host
mshta.exe
in Windows\System32.
Power ON
:
the “POWER” LED is
not lit.
Is power connected?
If using a power adapter (like PG6000), is it connected to wall
outlet?
If using rail power, does rail have power?
If using CBX, does it have power (check switch and LED)?
Check if you are referring to the M12 17-pin connector or to the
CBX spring clamp connectors.
Measure Voltage either at pin
1
and pin
2
(for 17-pin connector)
or at spring clamp
Vdc
and
GND
(for CBX).
Summary of Contents for Matrix 220
Page 1: ...Matrix 220 PRODUCT REFERENCE GUIDE Image Based Reader...
Page 18: ...GENERAL VIEW xviii MATRIX 220...
Page 102: ...ELECTRICAL CONNECTIONS 84 MATRIX 220 Figure 57 NPN External Trigger Using Matrix 220 Power...
Page 163: ...PASS THROUGH CONFIGURATIONS PRODUCT REFERENCE GUIDE 145...
Page 171: ...INTERNAL NETWORK CONFIGURATIONS PRODUCT REFERENCE GUIDE 153...
Page 173: ...INTERNAL NETWORK CONFIGURATIONS PRODUCT REFERENCE GUIDE 155 Open the cloned application job...
Page 211: ......
