Troubleshooting
Quick Reference Guide
27
The Pegaso does
not accept scan
input (cont.)
The Pegaso is not
programmed to gener-
ate a beep.
If you don’t hear a beep, check that the appli-
cation is set to generate a beep on good
decode.
Battery is low.
If the scanner stops emitting a laser beam
when you press the trigger, check your battery
level. Refer to the
PRG.
Note: If the scanner is still not reading
symbols, contact your distributor or
Datalogic Mobile, Inc.
The UPC/EAN
extension
(supplemental
label) is not always
scanned.
Laser beam only
crosses over base of
UPC/EAN label.
Set the
Read Verification
for extensions
(parameter 0528) to a value lower than the
Read Verification
for the base label. See the
PRG
.
The Spare Battery
LED on the dock is
flashing RED.
Time-out fault: the
spare battery pack
charging has
exceeded the maxi-
mum time-out period.
In either case, if the Spare Battery LED is
flashing red, do the following:
1. Disconnect the AC adapter from the dock.
2. Remove the spare battery pack and the
Pegaso from the dock.
3. Connect the AC adapter to the dock.
4. If the Spare Battery LED is flashing red,
there is a problem with the dock. Disconnect
the AC adapter from the dock and contact a
service technician.
5. If the Spare Battery LED is off, insert a dif-
ferent spare battery pack in the dock.
6. Otherwise, there is a problem with the first
spare battery pack. Discontinue use of the first
spare battery pack. Refer to the
PRG
for
instructions on battery disposal.
Over-voltage fault: the
spare battery pack
charging has
exceeded the maxi-
mum charge voltage
of the battery.
Problem
Possible Cause
Solution
