Datalogic PowerScan Retail PD953X-RT, Quick Reference Manual

Datalogic Limited Factory Warranty

Quick Reference Guide

27

Datalogic Limited Factory 
Warranty

Warranty Coverage

Datalogic warrants to Customer that Datalogic's products will be free 
from defects in materials and workmanship for a period of one year 
from product shipment. Datalogic (“Datalogic”) hardware products 
are warranted against defects in material and workmanship under 
normal and proper use. The liability of Datalogic under this warranty 
is limited to furnishing the labor and parts necessary to remedy any 
defect covered by this warranty and restore the product to its normal 
operating condition. Repair or replacement of product during the war-
ranty does not extend the original warranty term. Products are sold 
on the basis of specifications applicable at the time of manufacture 
and Datalogic has no obligation to modify or update products once 
sold.
If Datalogic determines that a product has defects in material or 
workmanship, Datalogic shall, at its sole option repair or replace the 
product without additional charge for parts and labor, or credit or re-
fund the defective products duly returned to Datalogic. To perform re-
pairs, Datalogic may use new or reconditioned parts, components, 
subassemblies or products that have been tested as meeting appli-
cable specifications for equivalent new material and products. Cus-
tomer will allow Datalogic to scrap all parts removed from the 
repaired product. The warranty period shall extend from the date of 
shipment from Datalogic for the duration published by Datalogic for 
the product at the time of purchase (Warranty period). Datalogic war-
rants repaired hardware devices against defects in workmanship and 
materials on the repaired assembly for a 90 day period starting from 
the date of shipment of the repaired product from Datalogic or until 
the expiration of the original warranty period, whichever is longer. Da-
talogic does not guarantee, and it is not responsible for, the mainte-
nance of, damage to, or loss of configurations, data, and applications 
on the repaired units and at its sole discretion can return the units in 
the “factory default” configuration or with any software or firmware 
update available at the time of the repair (other than the firmware or 
software installed during the manufacture of the product). Customer 
accepts responsibility to maintain a back up copy of its software and 
data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Customer must 
notify Datalogic of the claimed defect before the expiration of the ap-
plicable Warranty period and obtain from Datalogic a return authori-
zation number (RMA) for return of the product to a designated 
Datalogic service center. If Datalogic determines Customer’s claim is 
valid, Datalogic will repair or replace product without additional 
charge for parts and labor. Customer shall be responsible for packag-
ing and shipping the product to the designated Datalogic service cen-
ter, with shipping charges prepaid. Datalogic shall pay for the return 
of the product to Customer if the shipment is to a location within the 
country in which the Datalogic service center is located. Customer 
shall be responsible for paying all shipping charges, duties, taxes, and 
any other charges for products returned to any other locations.   Fail-
ure to follow the applicable RMA policy, may result in a processing fee.  
Customer shall be responsible for return shipment expenses for