Matrix-1000™
44
4
5
TROUBLESHOOTING GUIDE
Problem Suggestion
One Shot or Phase Mode
using serial trigger
source:
no image is displayed in
Visiset™ Calibration Tool
window while your trigger
source is transmitted on the
reader serial port.
•
In the Operating Mode folder check the settings
for
Phase-ON, Acquisition Trigger
and
Phase-OFF
parameters.
•
Are the COM port parameters (
Baud Rate
,
Parity
,
Data Bits
,
Stop Bits
,
Handshake
)
correctly assigned?
•
In the communication folder, check the settings
of
Phase-ON String
,
Acquisition Trigger
String
and
Phase-OFF String
parameters.
•
Is the serial trigger source correctly connected?
Phase Mode
:
no result is transmitted by
the reader at the end of the
phase collection.
•
In the Operating Mode folder check the
Phase-OFF
parameter setting.
•
In the Data Collection folder check the settings
for the COLLECTION, DATA FORMAT and
STATISTICS parameter groups.
Reading
:
the reader always transmits
the
No-Read Message
•
Position the reader as described in par. 2.5 and
through the VisiSet™ Calibration Tool:
-
Tune the DELAYED TRIGGERS, if the
moving code is out of the reader field of
view;
-
Set the Continuous Operating Mode if no
external trigger source is available;
- Tune the ACQUISITION RECIPE to
improve the code image quality;
-
Check the parameter setting in Decoding,
2DCodes, 1Dcodes, and Postal Codes
folders;
-
View the full resolution code image to
check the printing or marking quality.
Communication
:
reader is not transmitting
anything to the host.
•
Is the serial cable wiring correct?
•
Are the host serial port settings the same as the
reader serial port settings?
Communication:
data transferred to the host
are incorrect, corrupted or
incomplete.
•
Are the host serial port settings the same as the
reader serial port settings?
•
In VisiSet
Communication folder check the
settings of
Header
and
Terminator
parameters.
•
In VisiSet™ Data Collection folder, check the
settings of DATA FORMAT parameter group.
