Datamax A-Class Mark II, Operator'S Manual

Page 1: ...Operator s Manual ...

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Page 3: ... other person or party to duplicate or copy the Firmware or the information contained in the non volatile or programmable memory The firmware Software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arisin...

Page 4: ...e complies with FCC CFR 47 Part 15 Class A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and...

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Page 6: ...ction labels on the print engine Mount the print engine securely in the applicator system Do not place the print engine on or near a heat source To protect from overheating make sure no openings on the print engine are blocked Never insert anything into the ventilation slots and openings of the print engine Do not use the print engine near water or spill liquid into it Ensure that the AC power sou...

Page 7: ...nnections 12 2 3 2 Serial Port Connections 12 2 3 3 RS 422 485 Communications 13 2 3 4 USB Port Connections 15 2 3 5 Connecting to the SDIO Slot and USB Host Ports 15 2 4 Connecting an Applicator 16 2 5 Connecting Power 17 3 Setting up the Printer 18 3 1 Loading Media 18 3 2 Adjusting the Media Sensor 22 3 3 Loading Ribbon 23 3 3 1 Right Hand Models 23 3 3 2 Left Hand Models 25 3 3 3 Removing Ribb...

Page 8: ...Quality Label 67 4 3 2 Ribbon Test Label 68 4 3 3 Test Label 68 4 3 4 Validation Label 68 4 3 5 Print Configuration 69 4 3 6 Print Last Label 69 4 3 7 User Defined Label 69 5 Operating Adjusting and Maintaining the Printer 71 5 1 Displayed Messages 71 5 1 1 Prompts and Condition Messages 71 5 2 Calibration 74 5 2 1 Standard Method 74 5 2 2 Advanced Entry 76 5 3 Printhead Adjustments 83 5 3 1 Level...

Page 9: ...Surfaces 97 5 7 Reset Methods 97 5 7 1 Soft Reset 97 5 7 2 Level One Reset 97 5 7 3 Level Two Reset 97 5 8 Updating the Firmware 98 5 9 Updating the Boot Loader 100 5 10 Downloading Fonts 101 6 Troubleshooting 104 6 1 Problem Resolution 104 6 1 1 General Resolutions 104 6 1 2 Warning and Fault Messages 108 6 2 Hex Dump Mode 115 7 Specifications 117 7 1 Printer Specifications 117 7 2 Approved Media...

Page 10: ...Row Emulation Ranges 130 Custom Adjustments 130 Column Present Row Adjust Ranges 130 Appendix C 131 PE Peel Bar Location 131 PE to A Class GPIO Adapter Cable 131 Appendix D 133 Applicator Interface Overview 133 Appendix E 141 Multi Language Menu 141 Appendix F 145 Saving a Configuration File 145 Appendix G 147 Ribbon Saver Overview 147 Warranty 149 Glossary 151 ...

Page 11: ... all the information necessary for installation setup and operation of the printer To begin printing refer to the instructions provided with your label creation software or to write custom label programs reference the Class Series 2 Programmer s Manual on the Accessories CD ROM also available at http www datamax oneil com The printer s model number located on the Serial Tag affixed to the inside o...

Page 12: ...nd Spanish display languages Industry standard bar code symbologies Time stamp at print capability with time and date battery back up Static brushes Printhead resistance verification Configurable fault handling capability with reprint and void selections Parse error tolerant command language interpretation Internal test labels for verification validation and configuration Multiple setup restore ca...

Page 13: ...hic B Scaleable font Simplified Chinese GB Scaleable font Korean Hangul Scaleable font Linerless Cutter A mechanism specifically designed to cut linerless media after printing MCL A software tool suite for information collection applications allowing input data from peripheral devices scanners weigh scales keyboards etc without the need of a host computer Remote Display A factory installed port lo...

Page 14: ...ption contact a dealer or Datamax O Neil Technical Support Experience Level Option Installer DMXrfNetII DMX Certified Technician SDIO Interface and USB Host Ports Factory Only Linerless Cutter DMX Certified Technician MCL DMX Certified Technician Remote Display Port Factory Only RFID Factory Only Ribbon Saver Factory Only Thermal Transfer Factory Only Rear Pinch Roller Factory Only ...

Page 15: ...kaging material 1 With the Shipping Carton arrows pointing upward open the Shipping Carton and remove the Accessories Box and the Top Foams 2 Carefully lift the wrapped Printer from the carton and place it on a solid level surface Accessories Box Printer Shipping Carton Top Foam Bottom Foam Top Foam Bottom Foam 3 Remove the Printer from the plastic bag and then remove all remaining packing materia...

Page 16: ...ny additionally purchased items or options 2 1 2 Additional Requirements Other items can also be needed for operation Media and ribbon if necessary see Section 7 2 Interface cables see Section 2 3 Host Connections and Appendix D Applicator Software see the Accessories CD ROM for Windows Drivers and basic labeling software ...

Page 17: ...ce and Do not place the printer where it will be exposed to liquids or excessive dust or dirt Consider the dimensions of the printer before attaching it to the applicator station The template below details the opening size and hole locations required for the support structure Attach the printer to the support structure using a 10 screw inserted at each Mounting Hole position see note below Mountin...

Page 18: ...8 A Class A 4xxx models Front View Peel Assembly lowered 9 67 246mm 11 81 300mm 2 25 57mm Side View 10 45 266mm 7 68 195mm 15 35 390mm Side View Cover raised 7 66 195mm 12 51 318mm 20 17 512mm ...

Page 19: ...A Class 9 A 6xxx models Front View Peel Assembly lowered 9 67 246mm 11 81 300mm 2 25 57mm Side View 9 68 246mm 17 35 441mm 10 45 266mm Side View Cover raised 14 51 369mm 7 66 195mm 22 17 563mm ...

Page 20: ...10 A Class Peel Point Dimension See Appendix C for the PE Series printer s dimension Peel Bar ...

Page 21: ...ction of valid data If the incoming data flow stops and the Host Timeout period see Section 4 2 5 is achieved partially received formats will be ignored and the port detection process repeated The location of the following connections can vary by printer model and host hardware configuration To change an active port immediately cycle the power OFF and ON For alternate data processing options see I...

Page 22: ...aud rate word length parity stop bits and protocol must be configured to match the host s settings see Section 4 2 5 Port A and COM C J4 Port A only COM D J3 Pin Number RS 232 Function RS 422 RS 485 Function RS 232 Function 1 5V 5 amps 5V 5 amps 2 RX RXD RTS 3 TX TXD Ground 4 DTR RXD TX 5 Ground Ground RX 6 Ground 7 RTS RTS CTS 8 CTS CTS DTR 9 TXD For proper data exchange the serial interface requ...

Page 23: ...ust be reconfigured Always wear a wrist strap and follow standard ESD prevention measures when handling the Main Logic Card 1 Turn OFF the power switch unplug the AC Power Cord from the printer and remove any interface cable s already attached to the Main Logic Card 2 Remove the two Screws securing the Main Logic Card to the printer Slide the card out of the printer and place it on a static free w...

Page 24: ...efault place the jumper across pins E5 and E6 For no voltage on Pin 1 default place the jumper across pins E2 and E3 Communication Jumper locations 5 Volts Jumper location 4 Slide the Main Board into the printer and secure it with the two previously removed Screws 5 Connect communication cables to the Main Board and plug in the power cord For RS 422 485 communications ensure that your cable meets ...

Page 25: ... 4 2 3 and then place all files into the resulting folder Use Windows Explorer or DMX Config see the Accessories CD ROM to download files to an external memory device for conversion see FILE HANDLING DEFINITIONS Appendix A SDIO Slot Connections When installing an SDIO Card turn OFF the printer then slide the card into the SDIO Slot After turning ON the printer Module F will be recognized When remo...

Page 26: ...on in Appendix D and then connect the applicator cable to port s on the Applicator Interface Card Failure to properly configure the GPIO Port s may result in damage to the printer and or the applicator If upgrading a PE to A Class GPIO conversion cable is available see Appendix C ...

Page 27: ... the printer as follows 1 Ensure that AC power to the host computer and applicator system are OFF 2 Ensure that the printer s Power Switch is OFF Power Switch 3 Connect the AC Power Cord to the printer and then to a properly grounded outlet 4 Turn ON in the following order the host computer the applicator system and then the printer ...

Page 28: ...Lift Lever If your printer is equipped with Rear Pinch Roller option open the Pinch Roller by pulling outward on the Release Knob Rear Pinch Roller Option Release Knob 2 Route the Media between the Media Posts through the Media Sensor over the Peel Bar and out of the printer as shown below Media Head Lift Lever Media Posts Media Sensor Access Cover ...

Page 29: ...embly otherwise proceed directly to Step 6 Media Peel Assembly Release Lever Peel Assembly 4 Remove the labels from 12 inches 30 cm of the Media Liner Route the Media Liner down to the Peel Assembly over the Latch Roller and through the Slot as shown below Media Peel Assembly Media Liner Peel Assembly Latch Roller Slot ...

Page 30: ...lass 5 Pull the Media Liner through the Slot in the Peel Assembly until all slack is removed Lifting from the center raise the Peel Assembly until it locks into place Head Lift Lever Peel Assembly Media Guide ...

Page 31: ...on thermal transfer media load ribbon see Section 3 3 otherwise go to Step 9 9 Lower the Head Lift Lever until it is completely and securely engaged onto the Locking Post 10 If loading media for the first time or if changing to a different media type or size press and hold the FEED Key until at least two labels have been output see Section 3 4 11 Adjust the Leveling Cam see Section 5 3 1 ...

Page 32: ...the type of media being used rotate the Media Sensor Adjustment Knob until the Eye Mark on the Media Sensor is positioned according to the table below Media Sensor Adjustment and Type Required Media Type Eye Mark Position Sensor Type Required Die cut Centered over the label Notched Centered over the notch Gap Reflective Centered over the black mark Reflective Continuous Near the middle of the medi...

Page 33: ... is recommended for added protection against abrasive wear 3 3 1 Right Hand Models Load ribbon as follows 1 Orient the unwind position of the Ribbon according to the coated side CSI or CSO and then slide the Ribbon Roll completely onto the Ribbon Supply Hub as shown below CSO Ribbon Roll Ribbon Ribbon Supply Hub Ribbon Ribbon Supply Hub CSI Ribbon Roll CSO Ribbon CSI Ribbon ...

Page 34: ...ake Up Hub 3 Rotate the Ribbon Take Up Hub clockwise several times to secure the Ribbon 4 Lower and lock the Head Lift Lever then close the access cover CSO Ribbon Roll Ribbon Ribbon Take Up Hub Upper Idler Ribbon Shield Lower Idler Head Lift Lever Ribbon CSI Ribbon Roll Ribbon Take Up Hub Upper Idler Ribbon Shield Head Lift Lever Lower Idler CSO Ribbon CSI Ribbon ...

Page 35: ... CSO Ribbon Roll Ribbon Supply Hub Ribbon CSI Ribbon Roll Ribbon Supply Hub Ribbon CSO Ribbon CSI Ribbon 2 With the Head Lift Lever raised route the Ribbon under the Lower Idler over the Ribbon Shield and Upper Idler and then counterclockwise around to the Ribbon Take Up Hub 3 Rotate the Ribbon Take Up Hub counterclockwise several times to secure the Ribbon 4 Lower and lock the Head Lift Lever the...

Page 36: ...Ribbon CSI Ribbon 3 3 3 Removing Ribbon After the ribbon supply has been exhausted grasp the used ribbon and while squeezing pull to collapse the Ribbon Take Up Hub then slip off the ribbon Next slip off the empty core from the Ribbon Supply Hub If using a narrow width ribbon it may be necessary to use one hand to pull and collapse the Ribbon Take Up Hub while using your other hand to slide off th...

Page 37: ... liner If CANNOT CALIBRATE is displayed try calibrating over a longer distance Press and hold the FEED Key until the printer has output three or more labels If this method also fails that is if UNCALIBRATED is displayed perform the Standard Calibration see Section 5 2 1 3 5 Print Quality Controls Flexible printing controls are provided Of these the amount of heat applied and the rate of media move...

Page 38: ...ns Soft Keys Soft Key Labels Receiving Data Stop Paused Fault Error Time and Date Main Display Area 4 1 1The Display The display provides printer information Current time and date Soft Key Labels to denote Soft Key functions Label counts during batch jobs When in Menu Mode the System Menu When in Test Mode the Test Menu Various messages and Real time status notifications see below ...

Page 39: ...see Section 4 2 4 LINE Input Mode LINE see Section 4 2 4 PL Z PL B PL I Input Mode Emulation see Section 4 2 4 RFID RFID detected SD SD memory card detected USB HOST USB memory or keyboard detected Wired network detected Server inaccessible WLAN associated with Access Point WLAN not associated with Access Point WLAN ADHOC Mode Receiving data STOP Paused Faulted see Section 6 1 2 ...

Page 40: ...ation Quick Idle Long FEED 3 4 Display Contrast Adjustment Idle Hold MENU 4 1 Display large fonts Idle TEST Key then ZOOM 4 1 1 Feed Clear Fault Idle FEED 4 1 Pause Idle PAUSE 4 1 Print Label Configuration Idle FEED CANCEL 4 3 5 Print Label Network Idle PAUSE FEED CANCEL 4 2 5 Print Label Quality Idle PAUSE FEED 4 3 1 Reset Soft Idle Long CANCEL 5 3 1 System Menu Idle MENU 4 2 Test Menu Idle TEST ...

Page 41: ... halting the processing of new data Prompts may appear before menu access is granted or before changes are enacted see Section 5 1 1 MENU MODE controls the access level see Section 4 2 4 Host software commands may in some cases override menu settings see Section 4 2 5 Depending upon the firmware and options some menu items may not be present or may indicate NOT INSTALLED In the descriptions below ...

Page 42: ...h of the label when the SENSOR TYPE is set to CONTINUOUS where 0 99 99 in 04 00 Is the desired length of the format MAXIMUM LABEL LENGTH Sets the distance that the printer will feed GAP or REFLECTIVE media before declaring a TOF fault where 0 99 99 in 16 00 Is the length of travel to detect a TOF gap or mark This distance should be 2 5 to 3 times the label length PAPER EMPTY DISTANCE Sets the dist...

Page 43: ...dia sensor see Section 5 2 where PERFORM CALIBRATION Allows automatic calibration where YES Establishes the best values based on sampled readings NO Exits the menu item without changing the current settings ADVANCED ENTRY Sets the values via manual entry process where PAPER SENSOR LEVEL 170 0 255 Establishes the threshold value for standard paper REFL PAPER LEVEL 020 0 255 Establishes the threshol...

Page 44: ...a Head Cleaning Fault will occur Zero 000 disables this function CLEAN HEAD COUNTER Indicates the number of inches or centimeters since a cleaning was last initiated RESET COUNTER Allows the Clean Head Schedule to restart the count where YES Resets the CLEAN HEAD COUNTER NO Exits the menu item without changing the current setting CLEAN HEAD NOW Allows cleaning to begin where YES Initiates the clea...

Page 45: ...ovement between printing areas where XX X in sec Is the speed see Appendix B for the model dependant default and range REVERSE SPEED Controls the rate of label movement during backup positioning where X X in sec Is the speed see Appendix B for the default and range SLEW SPEED Controls the rate of label movement between printing areas when using the optional Applicator Interface Card s GPIO functio...

Page 46: ...xt TOF truncating any print data that extends past this mark CUSTOM ADJUSTMENTS Allows slight printer specific adjustments where DARKNESS 32 1 64 Controls the printhead strobe time see HEAT to fine tune the solid areas of an image CONTRAST 32 1 64 Fine tunes the gray areas of an image ROW ADJUST 0000 XXX XXXX DOTS Shifts the vertical SOP position to fine tune ROW OFFSET see Appendix B If shifting ...

Page 47: ...ix A PROCESS FILE Processes a selected file for use by the printer see File Handling Definitions Appendix A Formats a selected module see Appendix A FORMAT MODULE FORMAT MODULE will erase all data in the selected module DELETE FILE Deletes a file from a list of available files see File Handling Messages Appendix A Protected modules will not be displayed and space will not be recovered until packed...

Page 48: ...ll labels to queue before a cut is performed increasing throughput where This mode can be used without a cutter to allow the presentation of an extra label with retraction occurring upon the next job or feed operation 0 2 0 Is the queue number After a fault or unknown label position a leading edge cut will be performed to ensure against extra length on the first label otherwise cutting will occur ...

Page 49: ...on where 1 10 4 00 in 1 10 Is the inlay location as referenced from the leading edge of the tag moving forward through the printer where 0 00 uses the print position to encode tag and values greater use the present position subject to change HF SETTINGS Sets the HF encoding parameters where TAG TYPE Selects the HF tag type where ISO 15693 TI PHILIPS ST LRI512 ST LRI64 Is the type to be encoded AFI...

Page 50: ...E Selects the Electronic Article Surveillance value where 00 FF 00 Is the hex value AUDIO INDICATOR Controls the buzzer where ENABLED Allows sound DISABLED Inhibits sound ERASE ON FAULT Controls tag erasure if errors are detected where ENABLED Erases data DISABLED Retains faulty data UHF SETTINGS Sets the UHF encoding parameters where TAG TYPE Selects the tag type where EPC 0 EPC 0 MATRICS EPC 0 I...

Page 51: ...ect tag memory contents where 00 00 00 00 Is the code in the form B3 B2 B1 B0 GEN 2 LOCK ACTION Sets the lock for Gen 2 tags where NONE Does not lock the tag PERMALOCK Locks data permanently PWD READ WRITE Locks data with password protection for writing data BOTH Allows both Permalock and PWD Lock to be used PAD TRUNC EPC DATA Allows padding or truncating of data with nulls represented as 00 in or...

Page 52: ... printer to establish the tag to transducer distance and nominal power setting where YES Initiates the process CALIBRATING RFID will be displayed as media is scanned for the tag location and power followed by TOF positioning and the operational results where if successful the database parameters will be updated NO Exits the menu item without calibration SET DEFAULTS Allows the RFID default values ...

Page 53: ...ICATOR 2 Enables parameters for alternate label applicator functions Completion upon 1 msec overlap of Data Ready DRDY and End of Print EOP DRDY signal end inhibits FEED and De asserts DRDY upon PAUSE or FAULT BARCODE VERIFIER Enables the parameters for bar code verifier functions START OF PRINT Selects the type of input signal required to initiate printing where LOW PULSE Triggers printing with a...

Page 54: ...E LOW Outputs a logic low when the roll size reaches the setting ACTIVE HIGH Outputs a logic high when the roll size reaches the setting SLEW ENABLE Selects the type of input signal required to initiate label slew where STANDARD Triggers slew with a low signal LOW PULSE Triggers slew with a low pulse HIGH PULSE Triggers slew with a high pulse ACTIVE LOW Triggers slew with a low signal ACTIVE HIGH ...

Page 55: ... that file from memory An active file can not be deleted FACTORY SETTING FILE Lists the files available and then after selection that file will be restored whenever a Level One reset is performed see Section 5 7 2 INTERNAL MODULE Allocates a number of 1KB memory blocks to the internal memory module where XXX XXXX KB 1024 Is the memory allocation see Appendix A DEFAULT MODULE Designates the storage...

Page 56: ... Sets the time and date where SET HOUR 06 30 AM 01 FEB 2005 Enters the time and date information MEDIA COUNTERS Displays and controls various internal counters where ABSOLUTE COUNTER Are the total inches printed and the set date Non resettable PRINTHEAD COUNTER Is the total number of inches printed Non resettable RESETTABLE COUNTER Are the inches printed and the last reset date RESET COUNTER Retur...

Page 57: ...LICATION VERSION Displays the firmware program number version and date BOOT LOADER Displays the Boot Loader version and date UPGRADE PRINTER CODE 0 0 0 0 0 0 Upgrades the printer to the corresponding features level with the correct code entry where authorization may be required UNLOCK FEATURE 0 0 0 0 0 0 Unlocks a feature with the correct code entry SET FACTORY DEFAULTS Returns the factory program...

Page 58: ...irections HEAD BIAS STANDARD Sets the dot zero origin for left justified printing RIGHT HAND Sets the dot zero origin for right justified printing LABEL ROTATION Allows the label format to be flipped 180 degrees where ENABLED Prints formats after 180 rotation DISABLED Prints formats without rotation IMAGING MODE Also known as Batch Mode determines the process used to format labels where MULTIPLE L...

Page 59: ...protection where SELECT SECURITY Enables or disables the security feature where The default password must be changed to activate DISABLED Accesses all areas SECURE MENU Sets a password requirement for menu access MENU AND TEST Sets a password requirement for menu and test access ADVANCED MENU Sets a password requirement for Advanced Menu access After enabling this selection return MENU MODE to the...

Page 60: ...iate emulation parser for the data Correct identification can be dependant upon the HOST SETTINGS HOST TIMEOUT see Section 4 2 5 Also extraneous characters may in some cases render the data unrecognizable thus requiring manual selection of the mode COLUMN EMULATION Allows the column dot count to be adjusted where XXX XXX DOTS XXX Is the printed number of dots per inch or mm thereby reducing the wi...

Page 61: ...print position 220 ALLEGRO Emulates the Allegro print position 250 PRODIGY Emulates the Prodigy print position BACK AFTER PRINT Determines media movement when a cutter present sensor peel and present or GPIO is enabled where MODE Repositions media where DISABLED Movement occurs only when the next label is ready to print minimizing edge curling ENABLED Movement occurs according to BACKUP DELAY timi...

Page 62: ... and Configuration Label where Only resident languages will be selectable see Appendix D ENGLISH Is standard DISPLAY SETTINGS Determines the appearance of the items in the Main Display Area of the LCD where GRAPHIC DISPLAY MODE Determines the magnification of the items where STANDARD Is the normal setting ENHANCED Is the enlarged setting DISPLAY UNITS Determines the displayed type of distance info...

Page 63: ...n the failed label and reprinting automatically occurs If the count has been exceeded printing stops and a fault message is displayed Then following correction of the problem the FEED Key must be pressed to clear the fault and reprint the label in process or If the CANCEL Key is pressed reprinting is optional press NO to reprint or press YES to cancel the reprint and press YES again to cancel the ...

Page 64: ... insufficient text space exists or if the fault occurred after printing completed Also the text can be customized see the Class Series 2 Programmer s Manual RETRY COUNT Sets the number of printing attempts before declaring a fault where 0 3 1 Is the count Greater than 1 one counts are valid only when Linear Scanner or RFID equipped BACKFEED ON CLEAR Determines positioning after a fault is cleared ...

Page 65: ...0 BPS 19200 BPS 28800 BPS 38400 BPS 57600 BPS 115000 BPS Is the serial speed in Bits Per Second PROTOCOL Sets the data flow control method handshaking where BOTH Uses XON XOFF and CTS DTR SOFTWARE Uses XON XOFF HARDWARE Uses CTS DTR NONE Disables flow control PARITY Sets word parity where NONE Uses parity ODD Uses Odd parity EVEN Uses Even parity DATA BITS Sets Word length where 7 8 8 Is the numbe...

Page 66: ...CTIONAL Returns no data one way communication BI DIRECTIONAL Returns data compliant back channel operation see Section 2 3 1 for cable requirements NIC ADAPTER Controls the communications settings for the network interface where QUICK SETUP Only when equipped with DMXNetII or DMXrfNetII Selects settings to configure basic Wired or WiFi operations where WIRED DHCP Selects Wired operation where NO E...

Page 67: ...actory programmed values where NO Exits the menu item without changing the current settings YES Restores the default settings WLAN Controls the communications settings for the DMXfNetII Card where MODE Selects between Wired or WiFi operation where ENABLED Enables the WiFi interface DISABLED Enables the wired interface BSS ADDRESS Specifies the static IP address of the WiFi bridge module If DHCP is...

Page 68: ... Controls IP Address discovery where Broadcasts over the network at startup to receive addresses from the responsible server Manual modifications to IP Address Subnet Mask or Gateway are not allowed and if no server is found the specified static value will be used ENABLED A server assigned IP address takes precedence over any static address stored in the interface DISABLED Uses the stored static I...

Page 69: ... where ENABLED Keeps monitoring active DISABLED Closes such a disconnection after 2 5 minutes DUPLEX CAPABILITY Sets the communication capability for the Wired network where AUTO NEGOTIATE Automatically selects the best type 100BASET HALF Selects 100 Mbit s half duplex in both directions one way at a time operation 100BASET FULL Selects 100 Mbit s full duplex in both directions simultaneously oper...

Page 70: ...ithout changing the current settings HOST SETTINGS Sets host communication parameters where HOST TIMEOUT Sets the period that an interface port can be idle before timeout occurs where 1 60 SEC 10 Is the time in seconds when downloads timeout and that must elapse before alternate port or alternate parser processing can occur CONTROL CODES Allows changes to the software command interpretation contro...

Page 71: ...are handled where ENABLED Processes software commands normally DISABLED Controls Heat via the menu setting see Section 4 2 2 SPEED COMMANDS Determines how host Print Feed Reverse and Slew commands are handled where ENABLED Processes software commands normally DISABLED Controls speeds via the menu setting see Section 4 2 2 TOF SENSING COMMANDS Determines how host Gap Continuous and Reflective comma...

Page 72: ...normally DISABLED Controls the setting via the menu see Section 4 2 1 OPTION FEEDBACK Allows feedback characters from an optional device to be returned to the host device in the format of A B C D E F CR where A Is the device type R RFID and S Linear Scanner B Is the status C entire label complete F faulted failed label and U unknown C Is the number of expected reads given in two characters D Is th...

Page 73: ...Item Details HEX DUMP MODE Determines how the printer handles host data where DISABLED Processes data normally ENABLED Prints received ASCII data without interpretation or processing see Section 6 2 OPTIONS TESTING Performs option diagnostics where TEST CUTTER Tests the Cutter where PERFORM TEST 1 TIME Selects the number of cuts 1 10 100 to perform then displays the PASS FAIL results TEST RIBBON S...

Page 74: ... values for End of Print EP Ribbon Low RL Service Required SR Media Out MO Ribbon Out RO Data Ready DR Option Fault OF and six unassigned output lines The values given here are examples only To change an output signal cursor over the displayed state to select and then toggle it using the keypad except Data Ready which cannot be toggled PRINT SIGNAL INFO Prints a reference label see Appendix D cont...

Page 75: ...rmal transfer equipped printers where RIBBON ADC LOW 039 RIBBON ADC HIGH 250 Are the sensor readings The values given here are examples only iPH REPORT Displays the IntelliSEAQ data including the printhead serial number and installation and maintenance dates where VIEW Displays the data PRINT Prints the data SAVE Saves the data to an external storage device see Section 2 3 5 FLASH MODULE REPORT Di...

Page 76: ...ntains alternate operating selections Menu Item Details MCL OPTIONS Allows the printer to use the optional MCL Macro Command Language tool suite to accept peripheral device input data where MCL AT POWER UP Allows MCL operation to begin when the printer is turned ON where DISABLED MCL operation does not occur the printer uses standard DPL functions MCL LINK MODE Starts MCL in Link Mode MCL PROGRAM ...

Page 77: ...w the available test label formats In Test Mode the printer is offline halting the processing of new data To print a format scroll to that item then input a quantity and press ENTER To stop printing press CANCEL A printing delay can be set see Print Test Rate Section 4 2 6 4 3 1 Print Quality Label The Print Quality Label serves as an overall quality indicator Consisting of compliant fence and lad...

Page 78: ...ent functions and ribbon path alignment 4 3 3 Test Label The Test Label serves as an indicator of printhead functionality The format consists of patterns that exercise all thermal elements 4 3 4 Validation Label The Validation Label serves as an overall quality indicator Consisting of compliant fence and ladder bar codes assorted font sizes and black fill patterns this format can be used to ensure...

Page 79: ...S FPGA HP10 iPH 5x 00289 163 MACM 00 0d 70 03 8b b9 MACO NOT SET MACR 00 90 c9 01 D0 64 4 3 6 Print Last Label Print Last Label reprints the most recent format output by the printer If a job was cancelled prior to completion or if power was removed since the last print job and this label request VOID will be printed 4 3 7 User Defined Label The User Defined Label allows a template to be populated ...

Page 80: ...70 A Class ...

Page 81: ...indicate an operational state Prompts and Condition Messages Displayed Message Description Action ACCESS DENIED The password used to access the secured menu was incorrect Enter the correct password BUSY The printer is performing internal operations Allow the operations to complete CALIBRATING SENSOR LEVELS The FEED Key was pressed and held Allow the calibration to complete CALIBRATION COMPLETE Cal...

Page 82: ... ENTER PASSWORD 0 This is the menu gateway Enter the four digit password for access INVALID ENTRY An incorrect value has been entered Enter a valid setting or selection NOT INSTALLED The selected option or feature cannot be found Verify that the option or feature is correctly installed If so call for service OFFLINE The MENU or TEST Key was pressed Press ESC to return to Ready Mode PAUSED The PAUS...

Page 83: ...ny key to continue SYSTEM INITIALIZING The power switch has been turned ON or a reset has occurred No action is required Wait briefly while the process completes SYSTEM RESET IN PROGRESS A reset has occurred No action is required Wait briefly while the process completes UNCALIBRATED The Media Sensor is not calibrated Perform calibration see Section 5 2 WAITING FOR DATA SOP signal has been received...

Page 84: ...ection 4 2 1 Step Action Displayed Message Comment A Turn ON the printer CANNOT CALIBRATE or UNCALIBRATED Wait briefly for the printer to initialize B Press the MENU Key Then with MEDIA SETTINGS highlighted press the ENTER Key MEDIA SETTINGS Press the ESC Key to abort this procedure C Using the DOWN Key scroll to SENSOR CALIBRATION then press the ENTER Key Press the ENTER Key again to select PERFO...

Page 85: ...ading 1 See Section 3 2 for sensor adjustment instructions 2 Do not position a perforation over the sensor when taking the sample 3 For small notches or reflective marks ensure that the labels exit straight from the printer 4 Unless otherwise noted do not move the Media Sensor after this step F Proceed according to the media type All media except Continuous Position label material and liner if any...

Page 86: ...Advanced Entry will override all previous calibration settings and should only be used when Standard Calibration attempts fail Ensure that the correct SENSOR TYPE is selected see Section 4 2 1 before staring this procedure Advanced Entry is an alternate calibration method for special case media types where sensor readings are taken using different sampling algorithms and from a list of these readi...

Page 87: ...ift Lever Using the DOWN Key scroll to GAIN TRAN 00 and press the ENTER Key GAIN TRAN 00 0 31 yyy Or for reflective media GAIN REFL 00 0 31 yyy If using preprinted labels ensure that the sampling area is free of text graphics and perforations After ENTER is pressed an asterisk appears to denote selection F Record the sensor reading yyy as a Label Value in a table similar to the one shown below wit...

Page 88: ... reading Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 252 01 250 02 248 31 009 Step Action Displayed Message Comment H Raise the printhead assembly then proceed according to the media type Die cut Media Remove a label or two from the liner then position the Eye Mark over that area Notched Media Position the Eye Mark over the center of a notch Reflective Media Posi...

Page 89: ...d an asterisk appears to denote selection Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 252 248 01 250 02 248 31 09 Step Action Displayed Message Comment J Use the keys to increment the Gain Number by one and then press the ENTER Key Record the TOF Value Repeat this step for each Gain Number GAIN TRAN 01 0 31 yyy Or for reflective media GAIN REFL 01 0 31 yyy Where ...

Page 90: ...here both values are at least twenty it has the highest Difference Value This Gain Number will be used to resample the media Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 252 248 4 01 250 245 5 02 248 234 14 15 188 63 125 16 184 51 133 17 179 38 141 18 174 25 149 19 170 19 N A 31 132 14 N A Step Action Displayed Message Comment L Scroll to the Gain Number determine...

Page 91: ...the sensor reading as G or M C Raise the printhead assembly Remove all media from the Media Sensor then lower and latch the Head Lift Lever Record the sensor reading as E GAIN TRAN 18 0 31 yyy or for reflective media GAIN REFL 18 0 31 yyy Where yyy represents the current sensor reading The re sampled values may differ from those previously noted This is normal do not readjust the Media Sensor N Pr...

Page 92: ...G 000 E 000 GAP SENSOR LEVEL P 198 G 084 E 000 EMPTY SENSOR LEVEL P 198 G 084 E 014 Or for reflective media PAPER SENSOR LEVEL P 015 G 000 E 000 GAP SENSOR LEVEL P 015 G 181 E 000 EMPTY SENSOR LEVEL P 015 G 181 E 213 The selection will change to indicate the item for entry P Press the ESC Key repeatedly to exit the menu and when prompted save the changes SAVE CHANGES NO YES Selecting YES saves the...

Page 93: ...d if necessary repeat until a usable GAIN SETTING is obtained 5 3 Printhead Adjustments To ensure consistent print quality over the wide range of media types and sizes the printer is equipped with a Leveling Cam and a Burn Line adjustment 5 3 1 Leveling Cam Adjustment When using media sizes that are less than full width of the printhead adjust the Leveling Cam for even pressure distribution as fol...

Page 94: ...own in Example 1 below 3 While observing the printed output rotate the Leveling Cam clockwise until the image is complete with even contrast as shown in Example 2 below Example 1 Over adjustment Example 2 Correct adjustment Under adjustment of the Leveling Cam can cause problems that include ribbon wrinkling label tracking and excessive platen and printhead wear ...

Page 95: ... Datamax O Neil Technical Support before proceeding 1 Load media and ribbon if required as described in Section 3 1 2 Loosen the two Locking Screws on the Printhead Assembly approximately turn counterclockwise Printhead Assembly Locking Screws Adjustment Screws 3 Turn the Adjustment Screws counterclockwise to bring the printhead burn line see illustration Section 5 6 1 forward in the FEED directio...

Page 96: ...nthead outward If the printhead is adjusted too far inward restart the entire procedure beginning at Step 2 7 Tighten the Locking Screws Print a final Validation Label to verify the adjustment 5 4 Printhead Replacement Use extreme care when handling the printhead wear a wrist strap and follow standard ESD prevention procedures 2 If 24V OUT OF TOLERANCE is displayed see Section 6 1 2 contact a qual...

Page 97: ...A Class 87 A 4xxx models Printhead Assembly Captive Screw Access Cover A 6xxx models Captive Screws Printhead Assembly Access Cover ...

Page 98: ...ght hand model printer while left hand models are mirrored in orientation Printhead s Edge Printhead Assembly Printhead Alignment Window 7 Secure the Printhead with the Captive Screw s but do not over tighten 8 Clean the Printhead using alcohol and allow it to dry see Section 5 6 1 9 Reload media and ribbon if removed lower the Head Lift Lever into the locked position Plug in and turn ON the print...

Page 99: ...Screw Printhead Latch Post and Bearing retainer from the printer 4 Remove the outer bearing and platen roller from the printer 5 Re install the Platen Roller in the reverse order Be sure when inserting the Platen roller that the flat on the Platen Roller shaft is aligned with the pulley inside the printer Printhead Latch Post Bearing Retainer Screw Bearing Platen Roller ...

Page 100: ...aintenance Schedule Area Item s Cleaning Interval Method Supplies Exterior Surfaces As needed based on a weekly visual inspection Mild detergent see Section 5 6 5 Media Path Media Sensor Peel Bar As needed based on a weekly visual inspection Compressed air or a soft brush and isopropyl alcohol as needed see Section 5 6 4 Peel Assembly After each roll of labels after each roll of ribbon or as neede...

Page 101: ...cleaning is critical To maintain peak performance of the printer Datamax O Neil offers a complete line of cleaning products including pens cards films and swabs Visit our website at http www datamaxcorp com media products cleaning to learn more Certified Datamax O Neil The worry free choice for optimal printer performance Cotton Swab Procedure for users of direct thermal media or thermal transfer ...

Page 102: ...has been set enter the menu and select RESET COUNTER see Section 4 2 1 Cleaning Card Procedure for users of direct thermal media or thermal transfer media with wax resin ribbon combinations also for unsuccessful Cotton Swab cleaning attempts 1 Open the cover and raise the Head Lift Lever Wait a minute for the printhead to cool Remove media and ribbon 2 Place a Cleaning Card under the printhead Use...

Page 103: ...ilm under the printhead Use part number 70 2087 01 for 4 inch model printers or 70 2087 02 for 6 inch model printers 3 Lockdown the Head Lift Lever and disengage the Leveling Cam see Section 5 3 1 4 Close the cover Press and hold the TEST Key until the Cleaning Film has been run through the printer As an alternate CLEAN HEAD NOW can be selected see Section 4 2 1 5 Turn OFF and unplug the printer O...

Page 104: ...to clean its entire surface 4 After allowing the Rollers to dry replace ribbon and media Close the Peel Assembly and lower the Head Lift Lever into the locked position 5 Close the access cover Plug in and turn ON the printer This completes the procedure 5 6 3 Cleaning the Peel Assembly Clean the Peel Assembly as follows 1 Turn OFF and unplug the printer Raise the access cover 2 Raise the Head Lift...

Page 105: ...opyl alcohol clean the Latch Roller and the Knurled Roller rotating each as necessary to clean its entire surface 4 After allowing the rollers to dry replace ribbon and media Close the Peel Assembly and lower the Head Lift Lever into the locked position 5 Close the access cover Plug in and turn ON the printer This completes the procedure ...

Page 106: ...ar Media Sensor Media Guide Media Posts 3 Using compressed air or a soft brush clean the media path and ribbon path on units equipped with the thermal transfer option including the Media Sensor and Peel Bar Use a cotton swab dampened with isopropyl alcohol as needed on areas of heavy buildup 4 After allowing the components to dry replace media and ribbon if needed Close the Peel Assembly and lower...

Page 107: ...y host settings To perform a Soft Reset press and hold the CANCEL Key see Section 4 1 for approximately four seconds 5 7 2 Level One Reset The Level One Reset returns the factory default settings or if saved a Factory Setting File To perform a Level One Reset select SET FACTORY DEFAULTS see Section 4 2 4 5 7 3 Level Two Reset The Level Two Reset returns the firmware default settings and clears all...

Page 108: ... an example this would be entered as copy A4212_1103A zs lpt1 Where lpt1 is the host computer s port however this selection can differ to include a serial or other port as the printer is equipped As data is received the Comm Indicator will appear B UPGRADING SOFTWARE No action required The new application program is being stored and verified C A4212 11 03 01 01 2008 No action required The printer ...

Page 109: ...fully be written into Flash memory Defective Flash memory is a possible cause Try the download again however if the problem continues call for service HARDWARE MISMATCH The firmware downloaded is not compatible with the Main Logic CCA is for a different model printer or is not supported by the boot loader version See CONFIGURATION LEVEL Section 4 2 4 for details INVALID SOFTWARE A error was detect...

Page 110: ...Step Displayed Message Action Comment s A READY Using the DOS copy command where filename is the program to be loaded and lpt1 is the selected interface port enter the following copy filename lpt1 As an example this would be entered as copy BOOTXC99_1101 bs lpt1 Where lpt1 can differ to include other ports as available As data is received the Comm Indicator will appear B UPGRADING SOFTWARE The new...

Page 111: ... on your computer s hard drive or floppy disk and then send that file to the printer If protected the destination module must first be unprotected With a successful download and installation the printer will reset Installed font files can be identified by part number and appear on the configuration label and system display The following table lists possible font downloading messages Font Download ...

Page 112: ...ed the printer will perform an automatic reset SYSTEM FAULT Insufficient memory space for the file exists in the destination module Try selecting a different destination module or clear some space on the module and perform the download again WRITING FLASH The file was successfully decrypted verified and is now being written into the destination module WRITING FLASH FAILED The file failed checksum ...

Page 113: ...A Class 103 ...

Page 114: ...e lists problems that may not be accompanied by a displayed message If experiencing this problem Try this solution Blank display but the backlight is ON The display contrast may set too low press and hold the MENU Key see Section 4 1 1 When using the remote display option both the remote display and the display mounted to the printer share the same contrast setting Erratic feeding Calibration may ...

Page 115: ...A Class 105 ...

Page 116: ... codes space for printing within the format size Available memory may have been exceeded by the format requirements try reducing the memory allocation to either the INTERNAL MODULE or SCALEABLE FONT see Section 4 2 4 If using serial communication ensure that the interface cable meets requirements verify necessary pin outs see Section 2 3 2 or The HEAD BIAS setting may be incorrect check the settin...

Page 117: ...e ribbon see Section 3 3 or If no image is on the used ribbon try the following Run a Test label and if an image printed then ensure that the protocol and port settings for the printer and host match see Section 4 2 5 Increase the HEAT setting see Section 4 2 2 Verify that the media and ribbon combination is compatible see Section 7 2 Nothing prints when using a software program Test labels print ...

Page 118: ...rinting Check the following possibilities Calibrate the printer see Section 3 4 Adjust the Media Sensor see Section 3 2 or If the label format is within 1 8 inch of the media s edge reduce or move the format slightly away 6 1 2 Warning and Fault Messages The printer displays messages when the possibility of a problem or an actual fault occurs Depending upon the displayed message find the possible ...

Page 119: ...lay in the Out of Stock message may occur GOODBYE Power has been removed and printer shutdown is in progress AC line voltage has been lost The power switch was turned OFF or the line fuse has blown If unable to restore power using the power switch try moving the printer to another location and if the condition persists call for service HEAD NEEDS CLEANING The scheduled printhead cleaning distance ...

Page 120: ...for service RIBBON LOW The ribbon supply is almost empty Load ribbon soon RTC RAM FAILURE The printer was unable to save settings in permanent memory Possible faulty Main Logic CCA Retry your save If the condition persists call for service TEMPERATURE PAUSE A high printhead temperature has been detected Wait for the printhead to cool Afterward when the printhead reaches an acceptable temperature p...

Page 121: ... Consistently low sensor readings have been detected for the media Press any key to continue Ensure that media was removed from the media sensor during the appropriate calibration steps also ensure that ribbon has been correctly loaded and that the sensor is clean see Section 5 6 4 Retry the calibration If the problem persists try Advanced Entry Calibration see Section 5 2 2 GAP MODE FAULTY SENSOR...

Page 122: ... properly positioned see Section 3 2 and if the media has large gaps that the PAPER OUT DISTANCE is adjusted see Section 4 2 1 POSITION FAULT Possible causes include a firmware update a power failure or reset during a ribbon out of stock or TOF fault and incomplete calibrations Press the FEED Key in an attempt to identify and then clear the fault Perform calibration see Section 3 4 PRINT ENGINE FA...

Page 123: ...le 1 The Thermal Transfer media type has been selected but no ribbon movement or only sporadic movement has been detected or 2 The ribbon sensor values have changed If using direct thermal stock change the Media Type setting to Direct Thermal otherwise ensure that ribbon is installed Press the FEED Key to clear the fault if the fault does not clear check the Ribbon Hubs for free movement Also ensu...

Page 124: ...ENSOR TYPE is REFLECTIVE this indication is given for Out Of Stock Check the following possibilities Calibration may be necessary see Section 3 4 The Media Sensor may need adjustment see Section 3 2 The Media Guide may need adjustment see Section 3 1 The Leveling Cam may need adjustment see Section 5 3 1 The maximum label length may need to be increased see Section 4 2 1 or The Media Sensor may ne...

Page 125: ... menu saving your changes Afterward HEX DUMP MODE will be displayed and all received data will be printed in hexadecimal code along with the ASCII equivalents see example below To decode the data the Class Series 2 Programmer s Manual is an essential reference see the Accessories CD ROM Also some software programs use bit mapping which can make analysis difficult contact Datamax O Neil Technical S...

Page 126: ...116 A Class ...

Page 127: ...2 422 485 configurable 1 USB Version 1 1 Compliant 1 Ethernet 10 100Mbps Applicator Interface CCA 1 Serial EIA RS 232 DB9 configurable 1 Serial EIA RS 232 RJ45 2 General Purpose Input Output Port Signal Inputs Opto coupled Signal Outputs 500 mA max sinking current Voltage Outputs 5 VDC fused resettable 0 75 amps 24 VDC fused resettable 1 6 amps Serial Data Rate 1200 to 115 000 bits per second COM ...

Page 128: ...h over temperature occurrence and automatic printing resumption after cooling Environmental Operating Temperature 32 F 100 F 0 C 38 C Operating Humidity 10 90 non condensing Storage Temperature 40 F 150 F 40 C 60 C Storage Humidity 5 95 non condensing Dust Non conducting non corrosive Electromagnetic Radiation Moderate RF fields can be tolerated Mechanical Height All models 11 81 inches 30 0 cm Wi...

Page 129: ... in 11 X 13 mm A 4310 A 6310 0027 X 0043 in 07 X 11 mm A 4408 0013 X 0018 in 05 X 07 mm Nominal Dot Size A 4606 0008 X 0015 in 03 X 06 mm A 4212 A 4408 4 10 inches 104 0 mm A 4310 A 4606 4 16 inches 105 7 mm A 6212 6 62 inches 168 1mm Maximum Print Width A 6310 6 40 inches 162 6 mm Length Range 25 99 99 inches 6 2500 mm Flash Memory 8 MB DRAM Memory 16 MB Justification media edge to Dot 1 distance...

Page 130: ...de In or Coated Side Out A 4xxx models 1 4 65 inches 25 118 mm Ribbon Width Range A 6xxx models 2 6 7 inches 51 170 mm The ribbon width should slightly exceed the label width and backing material Ribbon Length 1968 feet 600 meters Ribbon Core Size 1 01 inches 006 inches 25 6 mm 2 mm inner diameter and core not to protrude beyond the ribbon edge Media Dimensions Reference the drawing and table belo...

Page 131: ...F Notch opening width 08 2 08 2 G Media edge to sensor aperture 20 5 2 25 70 20 5 2 25 70 H Reflective mark width 2 3 47 12 4 65 118 47 12 6 7 170 I Distance between reflective marks 2 3 25 6 25 6 J Reflective mark length 2 3 08 2 08 2 K Label repeat distance 3 33 8 33 8 1 Referenced in the direction of label feed 2 The reflective black mark must be carbon based placed on the backside of the stock...

Page 132: ...t chemical reaction Thermal Transfer Consider three important factors when selecting thermal transfer media and ribbon combinations Label top coating and ribbon combinations may affect image quality Ribbon back coating can provide printhead protection and depending upon the formula help reduce static buildup and The ribbon width when slightly wider than the media can also guard the printhead again...

Page 133: ...L GPR Plus 10 12 Medium Medium Coated and uncoated paper tag stock some films and synthetics Wax GPRPlus 2 10 Low Low Coated and glossy paper tag stock some films and synthetics Wax Resin PGR 2 8 Medium High Synthetics and films Resin SDR 4 6 High High Given in inches per second Highly recommended for optimum quality at speeds above 10 IPS ...

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Page 135: ... for graphics fonts and label formats Y 128 KB FLASH Main Logic CCA Reserved for EFIGS 1 When power is removed from the printer stored data will be lost 2 Availability and size is dependent upon Main Logic CCA type reference the Configuration Label Also Flash memory has a limited number of writes approximately 100 000 and is intended for permanent or semi permanent storage 3 Modules G and X are pa...

Page 136: ...le request this is normal when no files are available for printing also note that some files will print only the file name Following a Process File request this is normal when no files are available for processing also note that some files may not display or Following a Copy File request this is normal when no files are available for copying also note that internal database files cannot by copied ...

Page 137: ... product of the length L and Cut Behind number N from the distance D PD D N x L 5 Enter the calculated Present Distance PD as the PRINT CONTROL PRESENT DISTANCE setting see Section 4 2 2 6 Enter the calculated Cut Behind number N as the PRINTER OPTIONS CUTTER setting see Section 4 2 3 and then exit the menu and save your settings 7 Verify the setup With media installed repeatedly press FEED to tes...

Page 138: ...128 A Class ...

Page 139: ... mm 4 10 104 4 10 A 4606 600 dots inch 23 6 dots mm 4 16 105 6 4 16 A 6212 203 dots inch 8 dots mm 6 62 168 1 6 62 A 6310 300 dots inch 11 8 dots mm 6 40 162 6 6 40 Speed Ranges Speed Ranges and Defaults Range Default Setting Model Function IPS MMPS IPS MMPS A 4212 Print 2 12 51 305 8 0 203 Feed 2 12 51 305 8 0 203 Reverse 2 5 51 127 4 0 102 Slew 2 16 51 406 8 0 203 A 4310 Print 2 10 51 254 8 0 20...

Page 140: ...int 2 10 51 254 8 0 203 Feed 2 12 51 305 8 0 203 Reverse 2 5 51 127 4 0 102 Slew 2 14 51 356 8 0 203 Column Row Emulation Ranges Column and Row Emulation Ranges in dots Model Column Row Default Setting A 4212 A 6212 153 203 103 303 203 A 4310 A 6310 250 300 200 400 300 A 4408 356 406 306 506 406 A 4606 550 600 500 700 600 Custom Adjustments Column Present Row Adjust Ranges Custom Adjustments Colum...

Page 141: ...on of the A Class into an existing PE installation The cable converts the connections listed in the table below PE to A Class GPIO Adapter Cable PE DB9 Pin Connections A Class DB15 Pin Connections 1 2 2 9 3 10 4 NC 5 3 6 11 7 12 8 13 9 8 Case shield Case shield For fabrication use a DB9 metal shelled female connector part numbers 21 2757 01 21 2629 01 and a DB15 metal shelled male connector part n...

Page 142: ...132 A Class ...

Page 143: ...ow and in these related sections Operational settings Section 4 2 3 J3 COM D and J4 COM C setup Section 4 2 5 Testing and diagnostics Section 4 2 6 Always wear a wrist strap and follow ESD prevention measures when handling the Applicator Interface CCA Applicator Interface CCA Jumper Configuration The various ports on the card are configured by arranging hardware jumpers illustrated below ...

Page 144: ...vanic isolation for the GPI O A inputs remove jumper JMP 9 then supply an external 5VDC source voltage to Pin 2 and remove jumper JMP 8 then supply an external Ground to Pin 1 as shown right 3 4 5 6 2 Start of Print Slew Label Toggle Pause Reprint Vcc 5 VDC External Source GPI O A J1 1 Ground Seven dedicated outputs are available for control warning and error functions These open collector outputs...

Page 145: ...rvice Required Evoked by occurrences listed under Fault Messages 1 Active LOW 11 End Of Print Programmable 1 Signifies the End of Print EOP process 12 Media Out Evoked during an Out of Stock condition Active LOW 13 Ribbon Out Evoked during an Out of Ribbon condition Active LOW 14 Data Ready Evoked when a label is waiting to be printed Then after the printer receives the SOP signal printing will be...

Page 146: ...olated inputs To provide galvanic isolation for the GPI O B inputs remove jumper JMP 11 then supply an external 5VDC source voltage to Pin 1 and remove jumper JMP 10 then supply an external Ground to Pin 6 as shown right 1 Vcc 5 VDC External Source GPI O B J2 8 3 12 7 Input 1 13 Input 2 Input 3 Input 4 Input 5 Input 6 2 Ground 6 Six unassigned outputs are programmable and slew limited Optional 10K...

Page 147: ...put 5 N A N A Programmed input function 8 Input 2 N A N A Programmed input function Installed Pins 1 2 Programmed output function pulled up to 5VDC Installed Pins 2 3 Programmed output function pulled up to 24VDC 9 Output 5 JMP 6 Removed An external voltage via external pull ups will determine this level not exceed Installed Pins 1 2 Programmed output function pulled up to 5VDC Installed Pins 2 3 ...

Page 148: ... communications interface see Section 2 3 2 Applicator Interface CCA Cable Connections Depending on the application and port pin connections you may need the following hardware to complete the interface connections GPI O A J1 DB15 Male connector e g Star Tech C15PCM and shielded cabling GPI O B J2 High Density DB15 Male VGA connector e g Star Tech C15HPSM and shielded cabling COM C J4 DB9 Male con...

Page 149: ...llisecond incoming IN and outgoing OUT signal activity can be observed on the card where LED color changes correspond to signal state changes Signal Out Signal In Input Monitors Binary input signal states can be viewed see Section 4 2 6 TEST GPIO MONITOR GPIO INPUT in the following format SOP FEED PAUSE REPRT 1 1 0 0 i1 i2 i3 i4 i5 i6 0 1 0 1 1 1 Output Monitors Binary output signal states can be ...

Page 150: ... READY PIN 14 GPIO A ACTIVE LOW CURRENT LEVEL 1 OPTION FAULT PIN 15 GPIO A ACTIVE LOW CURRENT LEVEL 1 INPUT SIGNALS START OF PRINT PIN 3 GPIO A ACTIVE HIGH CURRENT LEVEL 1 FEED PIN 4 GPIO A ACTIVE LOW CURRENT LEVEL 1 TOGGLE PAUSE PIN 5 GPIO A ACTIVE LOW CURRENT LEVEL 1 REPRINT PIN 6 GPIO A ACTIVE LOW CURRENT LEVEL 1 o1 PIN 15 GPIO B CURRENT LEVEL 1 o2 PIN 10 GPIO B CURRENT LEVEL 0 o3 PIN 5 GPIO B ...

Page 151: ...that file s to the printer Software requirements for modifying the menu language are as follows Microsoft Excel must be purchased by user Img2dl exe is a program used during the process to create the DPL file and Common xls also provided at the web site above is the Menu Dictionary Img2dl exe provided at ftp ftp datamaxcorp com Anonymous Firmware EFIGS Place Img2dl exe and Common xls in the same d...

Page 152: ...ng to modify the MAX value however cutting and pasting fields could defeat this warning system Two Line Messages Some of the message are displayed as two lines These are indicated in the comment fields Comments This field can be modified with no effect D After editing is completed highlight all of the columns to be created by pressing the letter above the column more than one language may be selec...

Page 153: ...language s by clicking on the column letter s After pressing the Generate DPL File s radio button the languages to convert were not correctly selected Message text may not exceed MAX xx designated characters for this MID The entered message exceeds the number of characters specified in column C You may not modify this number I Repeat Steps A H using the filename misc xls to translate printer optio...

Page 154: ... delete the first occurrence but will not free the memory space Deletion of the selected language will reset the printer to English The total number of languages that the printer can now accept is limited to 10 but this number is dependent upon the size of each language translation The translation size will vary with the number of messages that are translated for that particular language Current c...

Page 155: ... Action Displayed Message 1 With the printer set for the configuration to be saved press the MENU Key See Section 4 1 for Control Panel details MEDIA SETTINGS 2 Scroll to SYSTEM SETTINGS then press the ENTER Key SYSTEM SETTINGS 3 With CONFIGURATION FILE highlighted press the ENTER Key RESTORE AS CURRENT MEDIACAL 4 Scroll to SAVE SETTING AS then press the ENTER Key and input a name using up to nine...

Page 156: ...146 A Class ...

Page 157: ...ia travel speed For example at 2 IPS there must be at least 65 inches 16 5 mm of white space while at 8 IPS the length increases to 1 2 inches 30 5 mm before engagement Ribbon savings become more significant as the label white space gets larger Following a Top of Form Out of Stock Position Ribbon or Head Lift Fault ribbon saving will not occur during the first two inches 51 mm after restart The ri...

Page 158: ...148 A Class ...

Page 159: ...mal label media is used as defined in the then current Datamax O Neil list of approved thermal thermal transfer media a copy of which is available from Datamax O Neil Failure to use Datamax O Neil approved media is justification for invalidation of this warranty This warranty does not cover printheads or rollers which have been misused altered neglected handled carelessly or damaged due to imprope...

Page 160: ...max O Neil s products Limitation of Liability In no event shall Datamax O Neil be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Datamax O Neil s products or the performance or a breach thereof even if Datamax O Neil has been advised of the possibility thereof Datamax O Neil s liability if any to the purchaser or to the custo...

Page 161: ...rolled with the inked coating facing outward character set The entire complement of alphanumeric symbols contained in a given font checksum An alphanumeric error detection method used in many bar code symbologies for informational security continuous media An uninterrupted roll or box of label or tag stock media that contains no gap notch or mark to separate individual labels or tags core diameter...

Page 162: ...ators verifiers RFID systems etc IPS inches per second Imperial measurement of speeds label A paper or synthetic printing material typically with a pressure sensitive adhesive backing label length The distance from the top of the label to the bottom of the label as it exits the printer label repeat The distance from the top of one label to the top of the next label label tracking Excessive lateral...

Page 163: ...e on the label Also referred to as foil ribbon wrinkle An undesirable overlapping of the ribbon during the printing process that leads to voids on the printed label typically caused by an improper printhead leveling cam adjustment roll media A form of media that is wound upon a cardboard core slew speed The speed at which the media moves under the printhead in non printed areas and between labels ...

Page 164: ...154 A Class ...