Datamax E-4304, Operator'S Manual

Page 1: ...E 4203 E 4204 E 4304 Operator s Manual...

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Page 3: ...essly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to...

Page 4: ...res under sole responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 1993 Class A EN 50024 1998 Safety This product complies with the requireme...

Page 5: ...surface To protect your printer from overheating make sure all openings on the printer are not blocked Do not place the printer on or near a heat source Do not use your printer near water or spill li...

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Page 7: ...3 2 1 Loading Media for Peel Configuration 10 3 3 Loading Ribbon Thermal Transfer 11 3 4 Flash Memory Expansion 13 Using the Front Panel 4 0 Front Panel Operation 15 4 1 Lights 15 4 2 Buttons 16 4 3 N...

Page 8: ...ii 4 5 5 Label Alignment Troubleshooting 28...

Page 9: ...1 Cleaning the Printhead 39 5 2 Media Width Adjustment 40 5 3 Ribbon Width Adjustment 41 5 4 Fine Printhead Adjustment 42 5 5 Printhead Replacement 43 5 6 Darkness Adjustment 44 5 7 Resetting to the...

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Page 11: ...serial and parallel interfaces for ease of connection to your host system Direct Thermal Model Thermal Transfer Model This manual provides all the information necessary to operate the printer To prin...

Page 12: ...n Demand and Batch Printing 203 or 300 DPI Printhead Model Dependant AGFA Scalable Font Engine Memory 1 MB FLASH memory 2 MB DRAM Memory Interfaces This printer is equipped with an RS 232 serial inter...

Page 13: ...l until the previous printed label has been removed from the printer FLASH Memory Expansion FLASH Expansion cartridges are used for permanent storage of custom fonts formats and graphics The FLASH mem...

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Page 15: ...ll need to remove the packaging materials i e tape and foam that were placed in the printer for shipment Complete the following steps prior to connecting power or attempting to load media Open the box...

Page 16: ...included Printer External power supply Accessories CD Special or additional items purchased Additional Requirements The following items are necessary for generating labels from your printer Contact yo...

Page 17: ...your printer model Model DPI Print Speed Media Roll Diameter Power Supply E 2303 203 3 IPS 4 Standard Non Auto Ranging 110V 50 2024 01 220V 50 2034 01 E 4203 with 4 IPS Option 203 4 IPS 4 Standard Au...

Page 18: ...aces are shown below contact your reseller for part numbers and ordering information Part 32 2300 01 Part 32 2301 01 The printer can also be connected to the host with a parallel connection In additio...

Page 19: ...as shown below 5 Slide the Media Guide and Hub Flange to the edge of the media 6 Close the Printhead Carrier Assembly and press down until it locks into place 7 Close the cover and press the Feed but...

Page 20: ...move 6 152 mm of labels from the backing Route the Media Backing over the Platen and Peel Bar and behind the Peel Roller and Fascia as shown below 6 Push the Peel Lever back to the Closed position 7 C...

Page 21: ...he cover 2 Remove the two ribbon hubs 3 Slide a roll of Ribbon onto one of the Ribbon Hubs and an Empty Core onto the other hub 4 Push the Printhead Latch down and raise the Printhead Carrier Assembly...

Page 22: ...e the ribbon through the printhead carrier assembly as shown below Note Always make sure the ink side of the ribbon faces the media and NOT the printhead 7 The Media Type setting within the printer s...

Page 23: ...nter Remove any installed media from the printer Using a coin flathead screwdriver or similar object insert it into the Slot on the underside of the printer and gently pry the Expansion Cover off the...

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Page 25: ...peration The Front Panel consists of three lights and three dual function buttons The functions of these lights and controls are listed below 4 1 Lights Both the POWER and PAUSED lights will be on dur...

Page 26: ...ions See Section 4 4 Calibration Allows the printer to calibrate the media for sensing of the Top of Form See Section 4 6 4 3 Normal Mode Button Functions In Normal Mode the printer s buttons control...

Page 27: ...the Printer Setup Mode is not executed with the printer in Peel Mode or the optional Present Sensor enabled Depending on label size this can cause unpredictable results Note If at any time you wish t...

Page 28: ...that can be modified using the front panel The number far left of the Menu Item corresponds to its position in the Menu List for selection by pressing For example to Direct Select the BAUD RATE Menu...

Page 29: ...the optional Present Sensor Assembly Possible Values NO YES 4 CUTTER EQUIPPED Enables Disables the optional Cutter Assembly Possible Values NO YES 5 SOP ADJUST This sets the point to begin printing re...

Page 30: ...ible Values Range 0 16 default 2 Units 0 1 volt 12 TOF GAIN Sets Top of Form TOF Gain value Possible Values Range 0 15 default 10 13 TOF DELTA Sets minimum change in the sensor reading required to rec...

Page 31: ...nformation Leading edge to leading edge distance of two successive labels Must be set when LABEL ALIGNMENT is set to Yes Possible Values 0 999 default 100 Units 01 inch 20 STOP LOCATION Sets convenien...

Page 32: ...ed with media press and hold the button while powering up the printer Continue to hold the button until the PAUSED light turns off then release 2 Press and hold the button and count 7 flashes of the F...

Page 33: ...E 4203 E 4204 E 4304 23 Continued...

Page 34: ...55 DARKNESS__________ 131 TRAN______________ 255 REFL______________ 149 RIBN______________ 87 TEMP______________ 48 VOLT______________ 223 CONFIGURATION DIRECT THERMAL SERIAL PORT SELECTED 19 2 8BITS...

Page 35: ...ands has three possible values YES AUTO and NO which are covered in the following sections 4 5 1 Label Alignment YES In this mode the operator must supply an ALIGNMENT LENGTH value The ALIGNMENT LENGT...

Page 36: ...s that are wasted these labels are not rewound because of physical rewind limits that prevent ribbon and paper jamming FORCED ALIGNMENT with Present Sensor Enabled While the label length is measured t...

Page 37: ...tance between the printhead and the edge sensor or where label wastage at power up is a concern Label Alignment is not recommended for label stock lengths greater than 6 5 or for label stock containin...

Page 38: ...length and stop position cause them to stop with a gap on the edge sensor the alignment function can result in wasted labels Set Label Alignment to AUTO press and hold FEED till paper moves for autom...

Page 39: ...gnment Length measurement OR Measure Label Alignment Length use Menu Setup to set new length ensure desired length has been set Label Alignment is incorrect Pressing FEED successively results in a lab...

Page 40: ...Sensor OR Ensure the host computer is not providing a Present Distance shorter than is required for the Tear Bar Use the Menu Setup to modify the Present Adjust value Tear Mode selected but label stop...

Page 41: ...o discard your changes and revert back to the previous calibration simply turn off the printer Note Before calibrating be sure the media sensor is set for the appropriate media type see section 4 4 2...

Page 42: ...ll flash the FAULT light until it has finished analyzing the material 3 Place a sample of your media backing or position the reflective mark of your continuous media over the media sensor close the pr...

Page 43: ...ccessful Note Before calibrating be sure the media sensor is set for the appropriate media type see section 4 4 2 also be sure the printhead is latched down and the cover is closed To perform the Auto...

Page 44: ...d status FRI AUGUST 024 2001 19 29 236 VER ET4204 04 06 08 24 01 BOOT 83 2329 04A CODE 83 2325 04F FONT 83 2337 01A CPLD 592157 01C INTERNAL FLASH MODULE PRESENT SYSTEM RAM CHECKS____ GOOD SYSTEM RAM...

Page 45: ...determine whether the printhead is in need of replacement Good and Faulty Dot Check Labels are shown below Good Test Label Indicates that the printhead is operating normally Faulty Test Label Streaks...

Page 46: ...evaluate the current printer setup for print quality and label tracking and positioning To print the Test Label With the printer loaded with media at least 4 inches wide and ribbon if printing in ther...

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Page 48: ...aten Roller Turn the power off Rotate the platen roller and clean it thoroughly with solvent and a cotton swab After every roll of media Peel Off Roller Rotate the peel off roller and clean it thoroug...

Page 49: ...nter and unplug the unit from the outlet before cleaning the printhead 1 Turn off the printer and open the cover 2 Push the Printhead Latch down and raise the Printhead Carrier Assembly 3 Using a Cott...

Page 50: ...djust for narrow media move the Thumbwheel to the left frontward for wide media move it to the right rearward 1 Load media into the printer 2 Print a label if it is light on the right hand side then m...

Page 51: ...eet your media ribbon widths based on the table below Ensure that the Ribbon Tension Adjustment Knob is turned fully to the clockwise or counter clockwise position the knob will no longer turn once it...

Page 52: ...factory and should not need further adjusting however with different types and thickness of media some adjustment may be necessary To adjust the printhead turn the Set Screw until optimum print qualit...

Page 53: ...e printhead 1 Turn off the printer 2 Loosen the Printhead Screw until it is free from the printhead Carefully unlatch the printhead carrier assembly and remove the printhead 3 Remove the printhead cab...

Page 54: ...e Darkness Adjustment can shorten printhead life If you need to increase the Darkness level large amounts try instead increasing the Heat value and or slowing the Print Speed through your software or...

Page 55: ...and the checksum and other data are validated The printer will then perform a cold reset and print a Configuration Label to verify the new firmware version If the download was unsuccessful the Fault I...

Page 56: ...to clear the alarm Contact a qualified service technician for problems that persist or are not covered in this section Problem Situation Page Unacceptable print quality 46 The Printer does not print o...

Page 57: ...loading instructions on the inside cover of the printer or Chapter 3 The media is not calibrated see Chapter 4 The media sensor or media sensor circuitry may be defective call for service The ribbon d...

Page 58: ...characters are formatted outside the dimensions of the label Check that the row column values provide enough room for the height of the characters or bar code to be printed Prints light on the right...

Page 59: ...nces 16 inches before a fault indication The media is not loaded properly see Chapter 5 When loading media be certain that the media hub and media guide is against the media and that gaps or marks in...

Page 60: ...125 60 Hz 220V Standard Non Auto Ranging 50 2034 01 210 to 250 50 Hz Standard Auto Ranging 50 2050 01 100 to 240 50 60 Hz Heavy Duty Auto Ranging 50 2049 01 105 to 250 50 60 Hz Printer Specifications...

Page 61: ...E 4203 E 4204 E 4304 51 FLASH Memory 1MB...

Page 62: ...m core Ribbon Width Range 1 0 4 3 25 110 mm Optional Ribbon Matched to media approx 361 110m long 1 5 O D on 5 core Communications Interface RS 232 DB 9 and Centronics Parallel Baud Speed 600 to 38 40...

Page 63: ...A Label width 4 09 1 00 B Backing width 4 30 1 00 C Gap between labels 25 10 D Label length 24 375 E Total thickness 010 0025 F Notch opening width 50 20 G Distance from the edge of the media to the m...

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Page 65: ...2 0C 44 2C L 76 4C l 108 6C Ctrl M CR 13 0D 45 2D M 77 4D m 109 6D Ctrl N SO 14 0E 46 2E N 78 4E n 110 6E Ctrl O SI 15 0F 47 2F O 79 4F o 111 6F Ctrl P DLE 16 10 0 48 30 P 80 50 p 112 70 Ctrl Q DC1 17...

Page 66: ...3 8F 175 AF 207 CF 239 EF 144 90 176 B0 208 D0 240 F0 145 91 177 B1 D 209 D1 241 F1 146 92 2 178 B2 210 D2 242 F2 147 93 3 179 B3 211 D3 3 4 243 F3 148 94 180 B4 212 D4 244 F4 149 95 181 B5 213 D5 245...

Page 67: ...ont number 9 is a proportional font each character will take up a different amount of space when printed Font Valid ASCII Characters decimal Use with Record Structure Type 0 32 127 255 1 32 168 171 17...

Page 68: ...13 7 2 Font 2 18 10 2 Font 3 27 14 2 Font 4 36 18 3 Font 5 52 18 3 Font 6 64 32 4 Font 7 32 15 5 Font 8 28 15 5 Font 0 96 character alphanumeric upper and lower case Font 1 145 character upper and lo...

Page 69: ...E 4203 E 4204 E 4304 B 3 Font 4 62 character alphanumeric uppercase Font 5 62 character alphanumeric uppercase Font 6 62 character alphanumeric uppercase...

Page 70: ...mvirate font Point sizes are selected by the number in the barcode height Larger point sizes can be obtained by increasing the height and width multipliers 48pt and 72pt fonts are generated by doublin...

Page 71: ...used in the 7th 8th position G g EAN 8 7 Yes 48 57 Numeric only H h Health Industry Bar Code Varies M 43 32 36 39 42 43 45 57 65 90 I i Codabar Varies No 36 43 45 58 65 68 J j I 2 of 5 with modulo 10...

Page 72: ...Varies Yes All 8 bit values W1C DataMatrix with Byte Count Specified Yes All 8 bit values W1d QR Code Auto format Varies Yes Alphanumeric W1D QR Code Manual format Varies Yes Single byte or Kanji doub...

Page 73: ...E 4203 E 4204 E 4304 B 7 Barcode A Code 3 of 9 Barcode B UPC A Barcode C UPC E Barcode D Interleaved 2 of 5 Barcode E Code 128 Barcode F EAN 13 Barcode G EAN 8 Barcode H Health Industry Barcode HIBC...

Page 74: ...Barcode J Interleaved 2 of 5 w module 10 checksum Barcode K Plessey Barcode L Interleaved 2 of 5 w module 10 checksum and shipping bearer bars Barcode M 2 Digit UPC addendum Barcode N 5 Digit UPC add...

Page 75: ...E 4203 E 4204 E 4304 B 9 Barcode Q UCC EAN Code 128 Barcode R UCC EAN Code 128 KMART NON EDI Barcode S UCC EAN Code 128 Random Weight...

Page 76: ...4 E 4304 Barcode T Telepen Barcode u UPS MaxiCode Barcode v FIM Barcode z PDF 417 Bar Code W1c DataMatrix Bar Code W1d QR Code Bar Code W1f Aztec Bar Code W1z MicroPDF417 Bar Code W1T TCIF Linked Barc...

Page 77: ...in material and workmanship for a period of 365 days from the date of shipment by Datamax Expendable and or consumable items or parts such as lamps fuses labels and ribbons are not covered under this...

Page 78: ...the original shipping containers to Datamax at 4501 Parkway Commerce Blvd Orlando Florida 32808 A Return Material Authorization RMA number must be issued before the product can be returned To open an...

Page 79: ...onsequential damages or lost profits arising out of or relating to Datamax s products or the performance or a breach thereof even if Datamax has been advised of the possibility thereof Datamax s liabi...

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