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Troubleshooting
3-8
Warning Messages
(continued)
Displayed Message
Description
Solution
GAP MODE
WARNING LOW BACKING
A small difference
exists between the
measured “empty” and
“gap” media sensor
readings.
This is typical of labels mounted on a
transparent backing, or of notched media. A
slight delay in OUT OF STOCK detection may be
evident; however, no action is required.
GOODBYE
Power has been
removed and printer
shutdown is in
progress.
The power switch was turned OFF, a fuse has
blown, or the AC line voltage has been lost. If
unable to restore power, try moving the printer
to another location. If the condition persists,
see Section 3.2.2.
HEAD NEEDS CLEANING
The scheduled
printhead cleaning
distance has been
reached.
Clean the printhead; see Section 2.4.1.
HOST CHANGES
PENDING
The host has changed
the printer’s
configuration, but the
changes have not
taken effect.
To save these changes, send a host reset
command (in DPL); or, to discard the changes,
perform a soft reset; see Section 2.7.1.
LOW VOLTAGE
A low operating
voltage has been
detected.
Possible low or fluctuating AC line voltage. Try
moving the printer to another AC circuit; or, if
more than 50% black is being printed, try
reducing the Heat value or modify the format’s
percentage of black. If the condition persists,
possible failing Power Supply PCB; see Section
4.10.
RIBBON LOW
The ribbon supply is
almost exhausted.
Load a new roll of ribbon.
RTC RAM FAILURE
The printer was
unable to save its
settings in permanent
memory.
The Main Logic PCB could be faulty. If the
condition persists, see Section 4.11.
TEMPERATURE PAUSE
A high printhead
temperature has been
detected.
Wait for the printhead to cool and then, when
an acceptable temperature has been reached,
operations will automatically resume.
Summary of Contents for I-Class
Page 1: ...I Maintenance Manual...
Page 4: ...ii...
Page 5: ...i 1 Overview 1 0 Introduction 1 1 1 About the Printer 2...
Page 6: ...ii...
Page 38: ...ii...
Page 56: ...ii 4 11 Main Logic PCB 27 4 12 Backplane PCB 29...