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Technical Support, Returns and Warranty
Dataprobe Technical Support is available 8:30AM to 5:30PM ET to assist you in the installation and operation of this
product. To obtain Technical Support call 201- 934-5111, or Email us at tech@dataprobe.com. Please have the following
information available when you call:
•
Model of Product
•
Lot and Version Numbers
•
Data of Purchase
•
Name of Seller (if other than Dataprobe)
If you purchased this product through an Authorized Dataprobe Reseller, you should contact them first, as they may have
information about the application that can more quickly answer your questions.
WARRANTY
Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in
material and workmanship for a period of One Year from the date of initial purchase. If the product should prove defective
within that period, Seller will repair or replace the product, at its sole discretion.
Service under this Warranty is obtained by shipping the product (with all charges prepaid) to an authorized service center.
Seller will pay return shipping charges. Call Dataprobe Technical Service at (201) 934-5111 to receive a Return Materials
Authorization (RMA) Number prior to sending any equipment back for repair. Include all cables, power supplies and proof
of purchase with shipment.
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE,
ABUSE OR NEGLECT. SELLER MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSLY
SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL
WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR ANY PURPOSE ARE LIMITED TO THE WARRANTY
PERIOD SET FORTH ABOVE; AND THIS WARRANTY EXPRESSLY EXCLUDES ALL INCIDENTAL AND
CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may have other rights which vary from jurisdictions to jurisdiction.
WARNING: The indivi dual user should take care to determine prior to use whether this device is suitable, adequate or safe
for the use intended. Since individual applications are subject to great variation, the manufacturer makes no representation
or warranty as to the suitability of fitness for any specific application.
Dataprobe Inc.
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