XD20 Installation and Operating Guide
Version 1.1
Document # 9301H264001.1
62
The following message appears if the license did not install:
This message indicates that the license did not load in that specific XD20 unit.
Caution
: If an error message appears, check the following.
Does the MAC Address of the license match the MAC Address of the XD20? (Press
Enter
and select
Info
→
MAC address
).
If it matches but still does not load, contact Datasat Digital Entertainment Technical Service
for assistance.4.
6.4. XD20 Software Updates
XD20 software updates may be distributed in several ways. They can be included on feature or trailer
audio discs, on a separate software “update only” disc, or depending on the update, from the Datasat
Digital Entertainment web site. Updates can be loaded into the XD20 through the DR-1 disc drive unit,
from a USB drive, or directly from Datasat Digital Entertainment if the XD20’s are connected to a
network. (To install an update from a USB device, see Section 3.2.5 Load from USB.
When updating with a software update disc, the update will occur automatically when the disc is installed
in the XD20. The update will not affect any of the XD20 configuration or contents and there is no special
action required after the install takes place. If the update is included on a feature or software disc, the
update will load but not install while a show is playing. Only when no timecode is being received will the
update install. This is to prevent show interruptions if the disc is inserted while a show is playing.
Depending upon which delivery method is used you may see the following display:
After a short time, the file will begin to copy from the disc. If a software “update only” disc is used, the
following messages appear when finished loading. (If the update is on a feature or trailer disc, they will
load as normal and prompt you to select Enter to eject the discs.)
This message will appear when the update begins. To prevent show interruption, this will only happen
when no timecode is being received by the XD20.
