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Warranty
Standard Warranty
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Datavideo equipment are guaranteed against any manufacturing defects for one year from
the date of purchase.
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The original purchase invoice or other documentary evidence should be supplied at the time
of any request for repair under warranty.
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The product warranty period begins on the purchase date. If the purchase date is unknown,
the product warranty period begins on the thirtieth day after shipment from a Datavideo office.
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Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not covered
under warranty.
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Viruses and malware infections on the computer systems are not covered under warranty.
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Any errors that are caused by unauthorized third-party software installations, which are not
required by our computer systems, are not covered under warranty.
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All mail or transportation costs including insurance are at the expense of the owner.
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All other claims of any nature are not covered.
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Cables and batteries are not covered under warranty.
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Warranty only valid in the country or region of purchase.
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Your statutory rights are not affected.
Three Year Warranty
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All Datavideo products purchased after July 1st, 2017 are qualified for
a free two years extension to the standard warranty, providing the
product is registered with Datavideo within 30 days of purchase.
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Certain parts with limited lifetime expectancy such as LCD panels,
DVD drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive, Lighting, Camera
module, PCIe Card are covered for 1 year.
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The three-year warranty must be registered on Datavideo's official website or with your local
Datavideo office or one of its authorized distributors within 30 days of purchase.
