16
Troubleshooting the Network Connection
Connect the NVS-33 to the network and open the IP Finder utility program. Scan for
the device. If not found, it is possible that your network is not assigning IP addresses.
Reasons of this are outlined as follows:
Router or DHCP server is not connected to the network.
New devices are blocked by the network administrator.
Anti-virus software or the firewall blocks the communication.
Solve the problem by attempting the following:
Turn off the router, wait for 10 seconds then turn on the router again.
Reset the NVS-33 to the factory default:
-
Turn off the NVS-33.
-
Push the
RECORD and STREAM
buttons simultaneously while turning
on the NVS-33’s power.
-
Wait for about five seconds and release the button push as soon as you
see the
RECORD
and
STREAM
button LEDs light up.
Reboot the PC.
If the problem still persists, try the following ways:
Temporarily shut down the anti-virus software or firewall.
Make sure no other devices are connected to the LAN (wired or wireless)
because this may result in IP conflicts.
After trying all methods and if the problem is still not solved, the NVS-33 video
streaming server offers the fixed IP feature that allows you to establish direct
connection to the NVS-33. The default IP address is 192.168.1.60.
This method allows you to configure the NVS device to the IP range of your network
so that you do not need a DHCP server to gain access to the NVS device.
Connect your PC to the NVS device directly using an Ethernet cable (not
necessarily a crossover cable).
Next, change the network settings of your Windows7 or Windows 10 PC or laptop.
Click START located at the bottom left corner of your screen.
On the text bar, enter Network Connections then click the icon that appears.
Summary of Contents for NVS-33
Page 1: ...NVS 33...
Page 56: ...56 5 Dimensions All measurements in millimeters mm...
