9
Troubleshooting
My status LED is not blinking.
Make sure the power cord is connected. If power
is connected and the LED is still off, open the
Retrofit Kit and press the
ON/OFF
button
shown in the diagram. If the LED is still off, con-
tact technical support.
My status LED is flashing or always on.
The speed at which the LED flashes or blinks indicates specific information. Use
the table below to ascertain what the condition is and what to do about it.
No data is being uploaded.
Make sure status LED is showing normal function, otherwise the device has not
registered on the network. Check the serial cable, make sure it is connected to the
weather station. Check power to the weather station.
Note: In a Weather Envoy, it will not be obvious that power has been lost.
On/Off Button
ON
(seconds)
Off
(seconds)
Indicates
What to do
2
0.1
No console detected
Repower console. Check
connectors and cables.
0.1
0.1
No cell signal
detected
Move to a location with
cellular reception.
0.5
0.5
Starting up
Wait for next step.
0.5
1.5
Logging on to cellu-
lar network
Wait for next step.
0.1
5
Logged on to cellu-
lar network, normal
function
No action needed.
Always
Never
System fault
Contact Tech Support
