30
TROUBLESHOOTING
If the machine breaks down,
please wait for the machine to stop
automatically. You can solve the
problem by using the method in the
table below. Do not disassemble,
inspect, or repair the machine without
professional guidance.
This machine has a self-checking
function. If an error occurs, the “ICE
FULL” (H) and the “ADD WATER” (G)
indicators will flicker with red light, and
the ice maker will stop working.
Problem
Cause
Solution
The machine does not
respond.
Not powered
Check the power supply.
There is no power com-
ing to the machine.
Check the power con-
nection.
The power cord is not
plugged in firmly.
Check the power cord for
damage.
Power cord is damaged.
Call authorized techni-
cian repair.
“ADD WATER” indicator
(G) red light on.
Lack of water.
Please add water and
restart the machine.
Poor induction of the
“ADD WATER” sensor.
Power off for 2 minutes
and restart the machine.
“ICE FULL” indicator (H)
red light on.
Ice basket is full.
Please take out the ice
cubes from the ice stor-
age basket.
Poor induction of “ICE
FULL” (H) sensor.
Clean the induction
probe.
Ice cubes stick together.
Ice making environment
temperature or water
temperature is too low.
Replace the water. Tem-
perature of water recom-
mended at 5°C-30°C.
Ice cubes smaller than
usual size.
Ice making environment
temperature or water
temperature is too high.
Replace the water. Tem-
perature of water recom-
mended at 5°C-30°C.
The machine is starting
as normal, but does not
make ice.
Refrigeration pipe block-
age.
Call authorized techni-
cian repair.
Refrigerant leak.
Call authorized techni-
cian repair.
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