DCS -DRH48N, Use And Care And Installation Manual

17

WARRANTY

LIMITED WARRANTY

When you purchase a new DCS Professional Built-in Patio Heater you automatically receive a One Year Limited 
Warranty covering parts and labor for the entire product, and a Five Year Limited Warranty on all stainless steel
components (excludes emitter screen, surface corrosion and discoloration) for servicing within the 48 mainland
United States, Hawaii, Washington D.C. and Canada. In Alaska, the Limited Warranty is the same except that you
must pay to ship the Product to the service shop or for the service technician’s travel to your home. Products for
use in Canada must be purchased through the Canadian distribution channel to ensure regulatory compliance.

FISHER & PAYKEL UNDERTAKES TO:

Repair without cost to the owner either for material or labor any part of the Product, the serial number of which
appears on the Product, which is found to be defective. In Alaska, you must pay to ship the Product to the 
service shop or for the service technician’s travel to your home.  If we are unable to repair a defective part of the
Product after a reasonable number of attempts, at our option we may replace the part or the Product, or we may
provide you a full refund of the purchase price of the Product (not including installation or other charges).

This warranty extends to the original purchaser and any succeeding owner of the Product for products 
purchased for ordinary single-family home use. All service under this Limited Warranty shall be provided by 
Fisher & Paykel Appliances Inc. or its Authorized DCS Service Agent during normal business hours.

HOW LONG DOES THIS LIMITED WARRANTY LAST?

Our liability under this Limited Warranty for the entire product expires One Year from the date of purchase of the
Product by the first consumer. Our liability under this Limited Warranty on all stainless steel components
(excludes emitter screen, surface corrosion and discoloration) expires Five Years from the date of purchase of the
Product by the first consumer.

Our liability under any implied warranties, including the implied warranty of merchantability (an unwritten 
warranty that the Product is fit for ordinary use) also expires One Year (or such longer period as required by
applicable law) from the date of purchase of the Product by the first consumer. Some states do not allow
limitations on how long an implied warranty lasts, so this limit on implied warranties may not apply to you.

THIS WARRANTY DOES NOT COVER:

A.  Service calls that are not related to any defect in the Product. The cost of a service call will be charged if the

problem is not found to be a defect of the Product. For example:

1. Correct faulty installation of the Product.

2. Instruct you how to use the Product.

3. Replace house fuses, reset circuit breakers, correct house wiring or plumbing, or replace light bulbs.

4. Correct fault(s) caused by the user.

5. Change the set-up of the Product.

6. Unauthorized modifications of the Product.

7. Noise or vibration that is considered normal, for example, drain/fan sounds, regeneration noises or user 

warning  beeps.

8. Correcting damage caused by pests, for example, rats, cockroaches etc.

B.  Defects caused by factors other than:

1. Normal domestic use or

2. Use in accordance with the Product’s Use and Care Guide.