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29

Problem

Recommended Action

The client connected to the device 
cannot access the Internet.

•  Ensure that your SIM card is available.
•  Change the location and find a place with good signal.
•  Check the settings of the WAN connection mode.
•  Contact  your  service  provider  and  confirm  your APN 

settings.

The Idea Smart Wi-Fi configuration 
page cannot be visited.

•  Enter  the  correct  address. The  default  address  is 

http://192.168.0.1 or http://idea.smartwifi.

•  Use only one network adapter in your PC.
•  Do not use any proxy server.

Troubleshooting

Summary of Contents for smartwifi

Page 1: ...1 ...

Page 2: ...2 Getting to Know Your Device Appearance The following figure is for your reference only 1 Device cap 2 Front cover 3 Indicator light 4 USB connector 5 SIM card slot ...

Page 3: ...Turned on and not registered Green solid Registered to 2G network Blue solid Registered to 3G network Green blinking Connected to 2G network and data is being transferred Blue blinking Connected to 3G network and data is being transferred Blue solid Wi Fi is active LED off Wi Fi is off ...

Page 4: ...net by using a SIM card and it allows multiple clients to surf on the Internet at the same time The following figures are for your reference only NOTE With other accessories such as mobile power or car power adapter you can supply power to your device and use it anywhere and anytime ...

Page 5: ...he front cover 2 Install a SIM card to the SIM card slot WARNING Your device does not support the micro SIM and nano SIM card or any other non standard SIM cards To avoid damage to the device do not use those cards or any card holders ...

Page 6: ...6 3 Close the front cover Installing Your Device ...

Page 7: ...ly detects and identifies your modem and starts the installation wizard NOTE If the system does not automatically launch installation you can click the device in stallation icon in My Computer to install the software The Idea Smart Wi Fi configuration page will open automatically and then your PC will connect to your device successfully ...

Page 8: ...nabled client device manual for further details on how to search for wireless networks If you use a computer you need to set your computer to obtain an IP ad dress automatically 3 Select the Wi Fi name SSID of your device and click Connect 4 Enter the Wi Fi password and click OK NOTE Refer to the chapter Getting to Know the Wi Fi SSID and Password to get the de fault Wi Fi SSID and password 5 Wait...

Page 9: ...our Device Using charger Supply power to your device by connecting to your Normal charger slot Getting to Know the Wi Fi SSID and Password You can view the label on the device to get the default Wi Fi SSID and password ...

Page 10: ...h the Internet browser and enter http 192 168 0 1 or http idea smartwifi in the ad dress bar NOTE It is recommended that you use IE 7 0 or later Firefox 15 0 or later Opera 10 0 or later Sa fari 4 0 or later or Google Chrome 10 0 or later 3 Enter the password to log in to the 3G Mobile Hotspot configuration page NOTE The default password is admin ...

Page 11: ... Basic Settings 3 Change the Network Name SSID or the Pass Phrase Password 4 Click Apply NOTE To reset all the passwords kindly press the reset button on the backside of the datacard Wi Fi Key is mentioned on the back of the Wi Fi USB datacard To login to WebGUI kindly input the password admin which is the default password ...

Page 12: ...our device is automatically connected to the Internet and you can surf on the Internet through the client Manual 1 Log in to the 3G Mobile Hotspot configuration page 2 Select Settings Network Settings Dial up Settings Connection Mode Manual and then click Apply 3 Select Home and click Connect or Disconnect NOTE To modify the parameters of your device log in to the 3G Mobile Hotspot configura tion ...

Page 13: ...Changing the Device Password 1 Select Settings Device Settings Account Management 2 Enter the current password you use 3 Enter the new password you want to use 4 Enter the new password again 5 Click Apply to save your changes ...

Page 14: ... Settings Reset and click the Reset button to restore to the default password Blocking Users on Wi Fi 1 Select Settings Wi Fi Settings Black List 2 Check Enable and then click Apply to enable this function All the clients connected to your device are shown in the Device Information area ...

Page 15: ...15 Managing Your Device 3 Click Block behind the connected client you want to block and then it will be added to the black list NOTE To unblock the client click Delete behind it ...

Page 16: ...16 Managing Your Device APN Settings Select Settings Network Settings APN The APN parameters are shown in the following figure The default APN mode is Auto ...

Page 17: ...17 Managing Your Device To change the APN mode check Manual and then you can add new APN item manually ...

Page 18: ...18 Managing Your Device 1 Click Add New 2 Enter the related parameters as described in the table below and then click Apply to add one new profile ...

Page 19: ...ides a simple method without encryption for the peer to establish its identity using a 2 way handshake Challenge Handshake Authentication Protocol CHAP is used to periodically verify the identity of the peer using a 3 way handshake User Name User name is used to obtain authentication from the ISP when the connection is established Password Password is used to obtain authentication from the ISP whe...

Page 20: ...or your Wi Fi connection 1 Right click Network and select Properties 2 Select Change adapter settings 3 Right click Wireless Network Connection and select Properties 4 Select Internet Protocol Version 4 TCP IPv4 and click Properties 5 Select Obtain an IP address automatically and Obtain DNS server address automati cally and click OK ...

Page 21: ...th medical instruments such as hearing aids and pacemakers Always keep the device more than 20 centimeters away from such medical instruments when your device is powered on Power off the device if necessary Consult a physician or the manufacturers of medical instruments before using the device if necessary Be aware of the usage limitation when using the device at places such as oil warehouses or c...

Page 22: ...losed environment or where heat dissipation is poor Pro longed work in such space may cause excessive heat and raise ambient temperature which may lead to automatic shutdown of the device for your safety In the case of such event cool the device in a well ventilated place before turning on for normal use Keep the device out of the reach of small children The device may cause an injury if used as a...

Page 23: ...onstructions or establishments that can emit electromagnetic waves because signal reception may be affected The device is not waterproof Keep the device dry and store it in a shady and cool place Do not use the device immediately after a sudden temperature change because dew may be generated inside and outside the device Do not use it until it becomes dry Handle the device carefully Do not drop be...

Page 24: ...pply to defects or errors in the product caused by i Reasonable abrasion ii End users failure to follow ZTE s installation operation or maintenance instructions or procedures iii End users mishandling misuse negligence or improper installation disassembly stor age servicing or operation of the product iv Modifications or repairs not provided by ZTE or a ZTE certified individual Warning and Notice ...

Page 25: ...or the product End users have no right to reject or return the product or receive a refund for the product from ZTE under the above mentioned situations This warranty is end users sole remedy and ZTE s sole liability for defective or nonconform ing items and is in lieu of all other warranties expressed implied or statutory including but not limited to the implied warranties of merchantability and ...

Page 26: ...ng from or arising out of or in connection with using of this product no matter whether or not ZTE had been advised knew or should have known of the possibility of such damages including but not limited to lost profits interruption of business cost of capital cost of substitute facilities or product or any downtime cost Warning and Notice ...

Page 27: ...y form or by any means electronic or mechanical including photocopying and microfilm without the prior writ ten permission of ZTE Corporation The manual is published by ZTE Corporation We reserve the right to make modifications on print errors or update specifications without prior notice Version No R1 0 Edition Time February 6 2015 Manual No 079584507089 ...

Page 28: ...ram in the path of My Computer The connection between your device and a client through Wi Fi cannot be established Ensure that the Wi Fi function is enabled Refresh the network list and select the correct SSID Check the IP address and ensure that your client can automatically obtain an IP address Enter the correct network key Wi Fi password when you connect the client to your device ...

Page 29: ...a place with good signal Check the settings of the WAN connection mode Contact your service provider and confirm your APN settings The Idea Smart Wi Fi configuration page cannot be visited Enter the correct address The default address is http 192 168 0 1 or http idea smartwifi Use only one network adapter in your PC Do not use any proxy server Troubleshooting ...

Page 30: ...30 For more assistance please Send an email to mobile zte com cn Visit www ztedevice com Call the service hotline 86 755 26779999 ...

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