Troubleshooting
39
Table 3–1 (Cont.)
Troubleshooting by Error Code
Error
Code
Solution
3
25
Replace the system logic board (4.6).
26
Run the Mouse Port Test with external loopback, using the Diagnostics
dialog box (2.1.2). If the same error occurs, replace the system logic
board (4.6). Otherwise, replace the mouse (4.9).
27
Replace the keyboard (4.9). If the same error occurs, replace the
system logic board (4.6).
28
Turn the system box’s power switch off and on. If the same error
occurs, replace the system logic board (4.6).
29
Replace the system logic board (4.6).
31
Replace the system logic board (4.6).
32
Check and adjust the setting of the monitor selection switch (1.1.2).
Then turn the system box’s power switch off and on. If the same error
occurs, replace the system logic board (4.6).
33
Replace the system logic board (4.6).
34
Replace the system logic board (4.6).
43
Replace the image board (4.3).
3
Section numbers follow the solution.
Table 3–2
Troubleshooting Error Code 13
Error Message
Solution
3
MAIN Memory Error - 13
Replace the system logic board (4.6).
Optional RAM Simm 1 Error - 13
Replace SIMM card 1 (4.4). Turn the
system box’s power switch on. If the
same error occurs, replace the RAM
controller board (4.2).
Optional RAM Simm 2 Error - 13
Replace SIMM card 2 (4.4). Turn the
system box’s power switch on. If the
same error occurs, replace the RAM
controller board (4.2).
3
Section numbers follow the solution.
