3
KD2 Pro Operator’s Manual
1. Introduction
merchantability and fitness for a particular purpose), not
expressly set forth herein.
Repair Instructions
If your KD2 Pro should ever require a repair, call Decagon at
(509) 332-2756
or
1-800-755-2751
(United States and Can-
ada). We will ask you for your address, phone number, your
KD2 Pro’s serial number, and your current firmware version.
For non-warranty repairs, we will also ask for a method of
payment.
Before shipping your instrument to Decagon, please
contact Decagon to obtain a Request Maintenance
Authorization Number (RMA)
. This will allow Decagon’s
repair staff to keep track of your KD2 Pro. Once you have
acquired an RMA, send your KD2 Pro to Decagon. Please
include a document listing the complete shipping address,
name, and department of the person responsible for the
instrument, as well as a description of the problem. This will
better help our technicians and shipping department to expe-
dite repair on your KD2 Pro, and ship it back to you.
Please pack your KD2 Pro carefully. Ship it back in the carry-
ing case, preferably inside a cardboard box. Ship to:
Decagon Devices Inc.
2365 NE Hopkins Court
Pullman, WA 99163
Repair Costs
Manufacturer’s defects and instruments under warranty will be
repaired at no cost. For non-warranty repairs, costs for parts,
labor, and shipping will be billed to you.
