WP
4C
PotentiaMeter
11. Repair Instructions
45
11. Repair Instructions
If your WP4C ever needs to be sent in for service or
repair*, call Decagon at
(509) 332-2756
or
1-800-755-
2751,
or fax us at
(509) 332-5158
. We will ask you for
your address, phone number, and serial number. For non-
warranty repairs, we will also ask for a payment method
(such as a purchase order or credit card number), a repair
budget, and billing address.
*
Note: If you purchased your WP4C from one of our international
distributors, please contact them before contacting Decagon. They
may be able to provide you with local service and help you remedy the
problem.
Shipping Directions
When you ship your instrument back to us, please include
with it a document with the complete shipping address,
name and department of the person responsible for the
instrument, and (most importantly) a description of the
problem. This information will better help our technicians
and our shipping department to expedite repair on your
instrument and ship it back to you in good time.
All WP4Cs returning to Decagon for servicing must be
accompanied with a Return Material Authorization (RMA)