GENESIS-VPD™ USER’S MANUAL
40
Rev. 09/04
The customer is responsible for all shipping charges to
the Decatur service location. Decatur does not accept
incoming COD shipments. Decatur Electronics will pay
the freight (up to $10.00 US) for shipping the system
from the repair facility to the customer, providing the
system is still under warranty. We will charge the
customer for any shipping charges above the initial
$10.00. If you want to ship your package express or
next day air, we will invoice you for these freight
charges.
If your radar is out of warranty and you would like to
know the cost of repair prior to the actual repair work
being performed, Decatur would be happy to give you a
repair estimate. To obtain an estimate, request it
either on the paperwork you submit with the radar
when you send it in for service or when you obtain a
Return Authorization (RA) number. Decatur provides
estimates only upon request.
The initial charge for an estimate is currently $50.00
per unit if your radar gun is not under warranty plus
the return shipping and handling fees. If, after
reviewing the estimate cost, you decide not to have
your radar repaired, you will be invoiced $50.00 as a
minimum charge. If you decide to have your radar gun
repaired, you do not owe the estimated charge (the
charge is waived) and only pay the amount stated in the
estimate.