Deco X20-4G, User Manual

Page 1: ...Deco X20 4G Superior Mesh Wi Fi Everywhere User Guide AX1800 Whole Home Mesh Wi Fi 6 Router 1910013018 REV1 0 0 2021 TP Link ...

Page 2: ...Network 18 Delete a Network 20 Data Settings for 3G 4G Router Mode 21 Manage Connected Devices 23 HomeShield 26 Wi Fi Settings 27 Guest Network 28 SMS Service for 3G 4G Router Mode 29 Blacklist 30 Upgrade Your Deco 31 Internet Settings for 3G 4G Router Mode 32 PIN Management for 3G 4G Router Mode 35 Advanced Features 37 3G 4G Backup for Wireless Router Mode 42 WPS 45 Managers 46 Control Your Deco ...

Page 3: ...pport contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https www tp link com support Speed Coverage Device Quantity Disclaimer Maximum wireless signal rates are the physical rates derived from IEEE Standard 802 11 specifications Actual wireless data throughput and wireless coverage and quantity of connected devices are not guaranteed and...

Page 4: ... reset Deco to factory default settings The light changing from pulsing yellow to solid yellow indicates a successful reset Gigabit Ethernet Ports For connecting Deco to your modem the Ethernet outlet or for other internet services in Wireless Router mode Note All WAN LAN ports will operate as either WAN or LAN ports Only one port can serve as a WAN port at a time When Deco is opetating in 3G 4G R...

Page 5: ...IM card inserted Follow Set Up Your Deco for 3G 4G Router Mode to set up your Deco Wireless Router Mode When working in Wireless Router mode Deco connects to the internet via an Ethernet cable If you already have a modem or your internet comes via an Ethernet cable from the wall you can set the Deco as a regular wireless router to share the internet Follow Set Up Your Deco for Wireless Router Mode...

Page 6: ... set up your Deco for 3G 4G Router mode 1 Download and install the Deco app Scan the QR code below or go to Google Play or the App Store to download the Deco app Install the app on your Android or iOS smartphone or tablet or 2 Log in with TP Link ID Open the app Use your TP Link ID to log in If you don t have a TP Link ID sign up first Note If you forgot your login password tap Forgot Password The...

Page 7: ...SIM card and power on Deco Insert the SIM card into the slot at the bottom of Deco Then Power on the Deco 6 Connect to the Deco s Wi Fi Wait until the Wi Fi Signal LED pulses blue then connect to the Deco s Wi Fi using the default SSID printed on the product label ...

Page 8: ...ur ISP 7 Select a location Select a location for Deco If its location is not listed you can create a new one by choosing Custom This will be the name of your Deco 9 Create your Wi Fi network Set a network name and a password These will be the name and password you use to connect your devices to Wi Fi ...

Page 9: ...t to your Wi Fi network Connect your smartphone tablet to the Deco s Wi Fi 11 Setup complete Your Deco network is now up Connect all devices to the network You can also Add More Decos to expand the Wi Fi coverage ...

Page 10: ...each unit up and all your devices connected and online Follow the steps below to set up your Deco for Wireless Router mode 1 Download and install the Deco app Scan the QR code below or go to Google Play or the App Store to download the Deco app Install the app on your Android or iOS smartphone or tablet or 2 Log in with TP Link ID Open the app Use your TP Link ID to log in If you don t have a TP L...

Page 11: ... modem Connect your Deco to the modem and power them both on If you don t have a modem connect the Ethernet outlet directly to your Deco 6 Connect to the Deco s Wi Fi Wait until the Wi Fi Signal LED pulses blue then connect to the Deco s Wi Fi using the default SSID printed on the product label ...

Page 12: ...r internet service provider 9 Create your Wi Fi network Set a network name and a password These will be the name and password you use to connect your devices to Wi Fi 7 Select a location Select a location for the Deco If its location is not listed you can create a new one by choosing Custom This will be the name of your Deco ...

Page 13: ...ct to your Wi Fi network Connect your phone tablet to the Deco s Wi Fi 11 Setup complete Your Deco network is now up Connect all devices to the Deco network You can also Add More Decos to expand the Wi Fi coverage ...

Page 14: ...d manage them easily on your Deco app 1 In Overview tap The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes 3 After the setup you can find the added Deco units by tapping in Overview 2 Select the Deco model you want to add and follow app instructions to complete the setup ...

Page 15: ...e when Deco works in 3G 4G Router mode customize your home network with enhanced security using a kit of features built to TP Link HomeShield and set up various advanced features Tap to get an overview of the network status Tap to enter the HomeShield page for enhanced security Tap for more features The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different m...

Page 16: ...ed Deco s IP address MAC address connected clients of each Deco unit change the Deco s location name and more Tap to check all Decos status The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes Tap a Deco unit to check more details Check download upload speed of the Deco ...

Page 17: ...the clients connected to the Deco Enable the Mesh feature of a client so it can seamlessly switch to the Deco that provides the fastest speed as you move around Change or customize the location name of the Deco ...

Page 18: ...o the internet You need to connect the new main Deco to the modem or Ethernet outlet for internet connection For DSL Deco connect it to the phone jack or DSL splitter For 4G 5G Deco insert a nano SIM card to it 1 In Overview tap The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes 3 Choose a satellite Deco and follow app instructions to complete t...

Page 19: ...so press the Reset button on the Deco for 1 second to quickly reset your Deco to factory default settings 1 In Overview tap The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes 3 Tap to remove or reboot the Deco Note If the LED light of Deco does not turn pulsing blue after tapping Remove press the Reset button on the Deco for 1 second to reset it...

Page 20: ...You can also help family or friends manage their networks with your Deco app Two methods are provided as below to create a new network Method 1 Create a new network from the Overview page Tap Create New Network Then follow app instructions to complete the setup The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes ...

Page 21: ...network from the Menu page 1 Tap to open the menu The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes 2 Tap CREATE NEW NETWORK 3 Follow app instructions to complete the setup ...

Page 22: ...if you don t need it anymore Deleting a Deco network will reset all Decos in this network to factory default settings 1 In Overview tap The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes 2 Tap Delete ...

Page 23: ...l Note It is not available to modify the data settings when remotely managing the network from Deco app 1 In Overview tap the Network card to enter the Data Settings page Tip You can also go to MORE Advanced Data Settings to enter the Data Settings page The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes 2 Set the data usage type as Monthly or To...

Page 24: ...overuse 5 Enter the allowed amount of total monthly data When data usage exceeds the allowed level the Deco will disconnect from the internet 6 Choose a notification method if you want to receive a warning when data usage reaches the allowed level 7 Choose a data percentage to prevent data overuse ...

Page 25: ...pe enabling Mesh Technology and high priority and setting a profile to manage its online activities and more Tap a connected device to check the details eg real time upload download speeds The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes Change the device name as needed ...

Page 26: ...ion of this device during the time such as a family member s laptop for one hour during a video call Tap to manage the device settings including changing the device name type viewing device detailed information IP address MAC address connected network linked Deco etc and more ...

Page 27: ...t speed as you move around Tap Belongs to to add a unique profile for the device and manage its online activities For example when and for how long this device can access the internet block inappropriate content and pause the internet if necessary For more information about the feature refer to HomeShield ...

Page 28: ...o Scan Examine your network regularly to identify the potential risks thus improving your network performance and security Real Time Protection Real Time Protection is for Pro users only There are three ways to ensure your home network and your IoT devices remain safe 1 block malicious websites protect your home network and applications against external attacks and eliminate vulnerabilities 2 prev...

Page 29: ...hare the network easily with family and friends Manage main network eg change your main network s Wi Fi name and password hide the network from Wi Fi list etc Tap Wi Fi The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes Share your network with others ...

Page 30: ...rantee the security and privacy of your main network Tap Wi Fi and enble Guest Network The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes Set a Wi Fi name and password for the guest network Share your guest network with others ...

Page 31: ...outer mode you can view send and receive messages with the SMS Service in the Deco app View inbox and outbox messages Create new messages Reply messages Tap SMS The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes ...

Page 32: ...ing the safety of your personal information shared in the network Tap Blacklist The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes Tap in the top right corner and add clients or other devices to the blacklist Remove devices clients from blacklist ...

Page 33: ...r and stabler network performance Always update your Deco to the latest firmware version when prompted in the Deco app 1 Tap Update Deco The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes 2 Download and install the firmware if any and follow app instructions to update your Deco to the latest version ...

Page 34: ...ng disabling mobile data and data roaming changing a network mode and more Note It is not available to change the internet settings when remotely controlling the network from the Deco app Tap Advanced Internet The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes Tap Mobile ISP to update your ISP profile or create a new one ...

Page 35: ...rred 4G Only 3G Only according to your needs Enable Mobile Data to ensure internet access Enable Data Roaming to ensure the internet access while you are outside the service area of your carrier Select frequency bands manually or automatically ...

Page 36: ...34 Select preferred carrier network mannually or automatically Check internet detailed information ...

Page 37: ... in 3G 4G Router mode but is not available when Deco works in 3G 4G Router mode and being remotely controlled from the Deco app 1 Tap Advanced PIN Management The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes 2 Enable PIN Code and set a PIN code for SIM card unlock Then the PIN code is required every time you reboot the Deco or reinsert the SIM ...

Page 38: ...ver you want to set a new PIN code You need to enter the current PIN before you set a new one 4 Enable Auto Unlock PIN then the PIN code will be validated automatically every time you reboot the router or reinsert the SIM card ...

Page 39: ...hen Deco works in Wireless Router mode and being remotely controlled from the Deco app IPv4 IPv6 VLAN IPTV 3G 4G Backup and Offline Detection are not available Tap Advanced The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes View IPv4 details or change the internet connection type Note This feature is available only when your Deco works in Wirele...

Page 40: ... only when your Deco works in Access Point mode Enable IPTV VLAN mode to support IPTV services Note This feature is available only when your Deco works in Wireless Router mode Enable MAC Clone if Deco fails to connect to the internet Tip For more about MAC Clone refer to https www tp link com support faq 2925 Note This feature is available only when your Deco works in Wireless Router mode ...

Page 41: ...er the internet with safety Note This feature is not available only when your Deco works in Access Point mode Register a TP Link DDNS domain name to access your router and local servers using a domain name Note This feature is not available only when your Deco works in Access Point mode Enable SIP ALG to communicate with SIP Session Initiation Protocol servers via NAT Note This feature is not avai...

Page 42: ...hen your Deco works in Access Point mode Enable Fast Roaming to allow your wireless devices to switch connection to different Decos Enable Beamforming to concentrate Wi Fi signal towards connected devices for stronger connections Toggle off LED to turn off the light on Deco Configure the Night Mode to turn off the LED light at bedtime only ...

Page 43: ... to use external antennas instead of the internal ones Note This feature is available only when Deco works in 3G 4G mode Make sure you have installed two external antennas to ensure that Deco s LTE network works properly Set connection alerts to receive notifications once the clients connect to or disconnect from Deco Set notifications to receive alerts in the notification bar ...

Page 44: ...n your original network service fails Follow the steps below to enable 3G 4G Backup and configure the corresponding settings Note When Deco works in Wireless Router mode and being remotely controlled from the Deco app 3G 4G Backup and Offline Detection are not available Tap Advanced Operation Mode 3G 4G Backup and enable 3G 4G Backup The app screen depicted is for 3G 4G Router mode only and may di...

Page 45: ...ernet settings for your SIM card eg modify mobile ISP information and network mode turn on off mobile data and data roaming select frequency bands and preferred carrier network etc Configure data usage settings eg select data usage type adjust total monthly used data set the allowance for total monthly data usage set the usage alerts etc View send receive and reply messages via the SMS Service ...

Page 46: ...44 Set a PIN code to protect the SIM card from embezzlement When enabled PIN code is required when you use the SIM card in any device ...

Page 47: ... network with a tap without entering any password 1 Tap WPS The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes 2 Tap the WPS icon in Deco app and then on your client 3 Your client has connected to the network successfully if shown as below ...

Page 48: ...their own TP Link ID Note Managers can not modify owner s account add other accounts or set manager privileges Tap Managers and follow app instructions to add other TP Link ID account as manager The app screen depicted is for 3G 4G Router mode only and may differ when Deco works in different modes ...

Page 49: ...47 Set privileges for managers Note Privileges may vary slightly depending on the model the current operation mode and software version you have Remove managers ...

Page 50: ...w to use Alexa voice commands to control your Deco network Tip To know more about how to set up Alexa Integration in Alexa app refer to https www tp link com support faq 1571 Note This feature is currently available in English US English UK German and Japanese In the Deco app tap to open the menu tap Friends of Deco Alexa TP Link Router Skill then follow the app instructions complete the setup The...

Page 51: ...anced Data Settings to verify if the Total Monthly Used exceeds the Total Monthly Data Usage Limit If it does set Total Monthly Data Usage Limit to 0 zero or disable Total Monthly Data Usage Limit Launch the Deco app go to Advanced Internet to verify Mobile Data is enabled Confirm with your ISP if you are in a roaming service area If you are go to Advanced Internet in the Deco app to verify Data R...

Page 52: ...b browser and log in with your TP Link ID Tap Internet and check the Internet IP Address If the Interent IP address is not 0 0 0 0 try the following methods 1 Make sure that the SIM card is working stably when it s inserted in your phone at the same place or confirm with your ISP that the SIM is working properly 2 Launch the Deco app and go to Advanced DHCP Server change the Primary DNS to 8 8 8 8...

Page 53: ...t in 3 Launch the Deco app go to Advanced Internet Mobile ISP to create a new profile Contact your ISP for the necessary information Q6 How can I find a suitable spot for my Deco Refer to https www tp link com support faq 1446 Q7 What can I do if the Deco app isn t working properly Refer to https www tp link com support faq 1456 ...

Page 54: ... dB EU declaration of conformity TP Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014 53 EU 2009 125 EC 2011 65 EU and EU 2015 863 The original EU declaration of conformity may be found at https www tp link com en support ce RF Exposure Information This device meets the EU requirements 2014 53 EU Article 3 1a on t...

Page 55: ...nd other relevant provisions of the Radio Equipment Regulations 2017 The original UKCA declaration of conformity may be found at https www tp link com support ukca National restrictions Attention This device may only be used indoors in Great Britain UK Canadian Compliance Statement This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two con...

Page 56: ...50 5250 MHz est réservé uniquement pour une utilisation à l intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between ...

Page 57: ...液體 噴霧清潔劑或濕布進行清潔 注意防潮 請勿將水或其他液體潑灑到本產品上 插槽與開口供通風使用 以確保本產品的操作可靠並防止過熱 請勿堵塞或覆蓋開口 請勿將本產品置放於靠近熱源的地方 除非有正常的通風 否則不可放在密閉位置中 不要私自拆開機殼或自行維修 如產品有故障請與原廠或代理商聯繫 限用物質含有情況標示聲明書 設備名稱 Equipment name AX1800 Whole Home Mesh Wi Fi 6 Router 型號 型式 Type designation Type Deco X20 4G 單元 Unit 限用物質及其化學符號 Restricted substances and its chemical symbols 鉛 Lead Pb 汞 Mercury Hg 鎘 Cadmium Cd 六價鉻 Hexavalent chromium Cr 6 多溴聯苯 Polybro...

Page 58: ...exemption Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам що передбачені чинними законодавчими актами України Safety Information Keep the device away from water fire humidity or hot environments Do not attempt to disassemble repair or modify the device If you need service please contact us Do not use damaged charger or USB cable ...

Page 59: ...of the symbols on the product label Symbol Explanation DC voltage Caution Operator s manual Indoor use only RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment WEEE This means that this product must be handled pursuant to European directive 2012 19 EU in order to be recycled or dismantled to minimize its impact on the environment User has the cho...