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Once the fuel tank is filled by three-quarters, you will hear an acoustic signal. This tone will increase 
in line with the rising fuel level. Once the tank is completely filled, a constant tone will sound. Stop the 
filling process. Avoid spillage during filling. If you spilled any bioethanol, use a paper kitchen towel in 
order to wipe off thoroughly any spilled liquid around the fuel inlet. Remove the funnel. Close the pop-
up lid for the tank inlet. You can start the fire now by pressing the START button on the display or the 
remote control/ Decoflame App. 

NB: The ignition process will not start if any humidity is detected around the fuel inlet or if the lid for 
the tank inlet is left open.

NB: If you do not refill the tank when FUEL EMPTY is indicated in the display, the fire cannot be started 
again until the tank is filled. Please start the refuelling process as described above and once finished 
reset the electronics by switching the off button and then the off button.

IGNITION
Press the START button / icon on the remote control / on the display bottom right /on the Decoflame 
App. The display will show the message wARMING UP and the filament in the flame tray will start 
glowing.

After a short while, the first flames will appear around the centre of the flame tray. Subsequently, it will 
take a short time (around 6 minutes), until the whole width of the flame tray is filled with flames (de-
pending on the dimensions of the flame tray, it might take slightly longer). Once the flame tray shows 
flames throughout its complete width, the fire will be burning at a pre-set level as long as the message 
wARMING UP is shown in the display – this pre-set level cannot be changed. As soon as the warm-
ing-up phase is finished, the message FLAME 6 is shown in the display and the filament stops glowing. 

FLAME REGULATION
Following the warming-up phase - as soon as FLAME 6 is shown in the display - the flame intensity can 
be adjusted upwards or downwards by pressing the number buttons on the remote control (1 is the 
lowest and 6 the highest flame level) or the +/- icons on the LCD-display or the Decoflame  App.
 Once you have changed the flame level, please wait a couple of minutes before you adjust it further 
downwards or upwards to give the system the necessary time to react to the changes made.

ExTINGUISHING THE FLAMES
To switch off the fire at any time – also during the warming-up phase – press the STOP button on the 
remote control or the icon on the display (upper right) or the Decoflame app. The flames will disap-
pear within a few minutes. You can leave the electronics on stand-by without pressing any further but-
tons now. You can also re-start the fire as described above immediately. Alternatively, you can switch 
off the electronics completely. 

SwITCHING OFF
In order to switch off the electronics of the fire completely, flip over the pop-up lid of the LCD-display 
and switch the child safety ON/OFF button into the OFF position

UNINTENDED SwITCHING OFF OR POwER-CUT
Should you unintentionally switch off the electronics at the ON/OFF button, or should you experience 
a power-cut while the fire is still fully in operation the display will switch off, the remote control will no 
longer work and the flames will disappear in a matter of minutes. You can start the fire again as de-
scribed above (and once the electricity supplies are back to normal), whereby the warming-up phase 
will be shortened if the flame tray is still warm from its earlier operation.

Summary of Contents for DENVER E-RIBBON FIRE

Page 1: ...USER MANUAL DENVER E RIBBON FIRE ENGLISH ...

Page 2: ...EASE KEEP THE PACKAGING OF YOUR FIREPLACE IN CASE IT NEEDED TO BE SENT BACK TO THE FACTORY 1 GENERAL SAFETY 2 POSITIONING 2 1 placement under a tV 3 Maintenance 4 Installation 4 1 Creating a wall cut out 4 2 wall construction 4 3 step by step installation process 4 4 installation of tv the temperature sensor 4 5 Layouts 5 operating instructions 5 1 via bluetooth Decoflame app 5 2 with a Smart Home...

Page 3: ...ll made of non flammable material with a distance to e g curtains of at least 1 meter as shown below figure 1 1 Also choose a position for your fireplace which is not exposed to any draught as bioethanol is a volatile fluid In fact only the vapour of the bioethanol is burning when lit You should not touch the flames of the lit fireplace or blow into the flames You should also keep a distance of at...

Page 4: ...as the up wards drifting warm air might damage those Should you still want to create a setting incorporating a TV above the fireplace please follow the instructions below figure 1 2 or ask Decoflame for further advice Figure 1 2 2 2 PLACEMENT UNDER A TV min 200mm min 800mm min 400mm min 100mm ...

Page 5: ...This is to be considered normal wear and tear and does not consti tute a product flaw or fault We recommend that if needed you clean all parts of your fireplace with a lint free cloth or kitchen paper towel and a non abrasive detergent some bioethanol or another alcohol based product Re garding polished steel surfaces use only a soft and clean cloth as the surfaces will easily be scratched by e g ...

Page 6: ...ammable material inside the cut out min H 400mm min L 4mm Fuel Tank length 40 mm Fuel Tank Height 20 mm Fuel Tank Depth 20 mm min D 2mm Plasterboard walls Stud walls The cut out is made according to the drawing you have received with your fireplace Walls surrounding the built in bioethanol fireplace must be constructed of or at least covered with non flammable ma terial like fibre plasterboards e ...

Page 7: ...ng the wall cut out dimensions mentiones on the previous page There are various possibilities of installing this fireplace model resting on top of the surrounding surface counter sunk by means of using a router or the mounting brackets which are included in the scope of delivery The scope of delivery contains the Denver e Ribbon Fire with its base plate which is fitted to the tank and electronics ...

Page 8: ...er e Ribbon Fire has been delivered with glass screen s with glued on glass hold ers please carefully fit the glass screen s by inserting the glass holders into the holes in the base plate Please avoid scratching the base plate STEP 5 Turn on the display Fill in the right amount of bioethanol by verifying the level on the display Start the fireplace by pressing the ON icon on the display 4 5 INSTA...

Page 9: ...Optional glass Optional glass Optional glass Decoflame strongly recommends installing one or more glass shields in order to protect the flame from draught while keeping it vivid Please see bellow figure 1 4 the situations where the glass is optional and where it is mandatory ...

Page 10: ... flipping it over and switch ing the ON button Flip the lid back so that the LCD display is fully visible LCD display and Use of Remote Control During operation of the fire you could close the lid of the LCD display completely by pressing down gently onto it You can still use the remote control Decoflame App in order to change the flame level settings or to shut down the fire despite the display n...

Page 11: ... the display this pre set level cannot be changed As soon as the warm ing up phase is finished the message FLAME 6 is shown in the display and the filament stops glowing Flame Regulation Following the warming up phase as soon as FLAME 6 is shown in the display the flame intensity can be adjusted upwards or downwards by pressing the number buttons on the remote control 1 is the lowest and 6 the hig...

Page 12: ...d give them differ ent names 4 Once you have selected your fireplace you can turn it on by pressing START If the fireplace has already been turned on us ing the display you can now monitor the fuel leven and the consumption 5 For the Turn Off Timer press the clock icon in the lower right corner To adjust the remaining time slide the dot to the left and right and select SET TIMER The remainig burni...

Page 13: ...um data high byte data lowbyte byte 0xFF end byte 0x04 Note The value of the data byte specifies the command The following are the FLAME CONTROL commands 0x0005 FLAME 5 0x0006 FLAME 6 The control will reply with the same command RS 232 Adapter works with a client based protocol 100 pulling which implies that the client must poll the controller in order to fetch data updates The following are the c...

Page 14: ...etch data updates The following comments allow you to request STATUS information from the Decoflame e Ribbon Fire i e the set currently set flame level or any error messages the remaining fuel level in the tank the fuel consumption the heat output and the remaining operation time set by engaging the timer function 0x9000 Get tank level in of full Reply 0x9nnn where nnn in 0 100 0xB000 Get fuel con...

Page 15: ...eal Term which is a terminal program which can be downloaded free of charge Display Select Hex space so the received characters can be read in the same format as described Open port Here the connection is made to COM4 on the PC use the com number windows have given your port And open the connection by clicking on open ...

Page 16: ...the command in order to turn the fireplace on Type the shown numbers click on Send Numbers Then the controller will respond with the following Now the connection between the controller and the e Ribbon Fire has successfully established ...

Page 17: ... of the fire in such a way that it is per fectly in level within its intended setting Use a spirit level Fix the fire securely Temp Sensor The fire does not start or the fire turns to auto switch off mode The built in temperature sensor has detected a temperature which is too high inside the housing of the e Rib bon Fire Make sure that the ventilation slots around the flame tray are not obstructed...

Page 18: ...le DO NOT use any other fuel than bioethanol of at least 96 but max 97 5 purity DO NOT mix bioethanol with other fuels DO NOT cover obstruct any of the ventilation slots of the fireplace DO NOT place any flammable materials or clothes near the fireplace DO NOT place any pebbles or stones on the e Ribbon Fire as these will crack and might cause injury or damage to the fireplace DO NOT place any cer...

Page 19: ...elow you will see the rating plate for your custom made Decoflame bioethanol fireplace with e Rib bon Fire The same rating plate can be found on the reverse side of the lid of the fuel inlet 9 rating plate ...

Page 20: ... Decoflame ApS Stenholm 14 9400 Nørresundby Denamark tlf 45 9630 4800 info decoflame dk www decoflame com ...

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