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15. FIVE-YEAR LIMITED WARRANTY
The Defender commercial carbon monoxide detectors are manufactured in Canada
under stringent ISO 9001 quality management practices. The manufacturer warrants
that, for a period of five years from the date of purchase, this carbon monoxide detector
will be free from defects in material and workmanship, and the factory sealed lithium
batteries will power the CO detector for five years. The manufacturer, at its option, will
repair or replace this product or any component of the product found to be defective
during the warranty period. Replacement will be made with a new or re-manufactured
product or component.
If the product is no longer available, replacement may be made with a similar product of
equal or greater value. This warranty is valid for the original end-user purchaser from
the date of initial purchase from an authorized distributor, dealer or contractor, and is
not transferable. Keep the original sales receipt. Proof of purchase is required to
obtain warranty service. Distributors, dealers or contractors selling Defender products
do not have the right to alter, modify or in any way change the terms and conditions of
this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the
following: improper storage, negligent use or misuse of the product, use contrary to the
operating instructions, operation in unconditioned space (below 40°F or above 100°F),
disassembly, or repair or alteration by anyone other than the manufacturer or an
authorized service center. Further, the warranty does not cover acts of God, such as
fire, flood, earthquakes, hurricanes and tornadoes.
The manufacturer shall not be liable for any incidental or consequential damages
caused by the breach of any express or implied warranty. Except to the extent
prohibited by applicable law, any implied warranty of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty. Some
states or jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so the
above limitations or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from state to state.
Warranty Service:
If service is required, do not return the product to your supplier. Contact our U.S.
manufacturer’s representative at (800) 253-1529, Monday through Thursday, from 7 AM
to 4 PM PST to obtain a Return Authorization (RA) number. To assist in serving you,
please have the model number, date of purchase, and manufacturing date available
when calling.
Prior to returning, deactivate the detector per the instructions in Section 13, pack
carefully in a padded container, and ship freight prepaid with your original sales receipt,
an explanation of the problem, and your return address.
Defender Detectors
P.O. Box 60177
Reno, NV 89506
(800) 253-1529
www.defenderdetectors.com
