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Trouble Shooting
8
Symptom
Check
The refrigerator does not
operate.
• Make sure the refrigerator plug is securely plugged in.
• Check for a blown fuse or tripped circuit breaker.
• Test the wall socket for power using another appliance.
• Inspect the electrical cord for damage.
• Eliminate the use of an extension cord, if any is being used.
Condensation on the side
wall of the fridge
compartment.
• Very cold ambient conditions. Frequent opening and closing of
the door. Highly humid ambient conditions. Storage of food
containing liquid in open containers. Leaving the door ajar.
Switching the thermostat to a colder degree.
• Decreasing the amount of time the door is left open or using it
less frequently.
• Covering the food stored in open containers with a suitable
material.
• Wipe the condensation using a dry cloth and check if it persists.
Compressor is not
running.
• The protective thermal relay of the compressor will blow out
during sudden power failures or plug-outs and plug-ins as the
refrigerant pressure in the cooling system of the refrigerator has
not yet been balanced. Your refrigerator will start running
approximately after 15 minutes. Please call a service centre if the
refrigerator does not start up at the end of this period.
• The refrigerator is in defrost cycle. This is normal for an
automatic defrosting refrigerator. The defrosting cycle occurs
periodically.
• Your refrigerator is not plugged into the wall socket. Make sure
that the plug is properly fitted into the wall socket.
• Have the temperature adjustments been correctly made?
• Power might be cut off.
Condensation on the
inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is
normal and not a fault.
• Doors might have been left ajar; ensure the doors are fully
closed.
• Doors might have been opened frequently or left ajar for a long
time; open them less frequently.
Food kept in the fridge
compartment drawers are
freezing.
• The fridge temperature might have been adjusted to a very low
temperature. Adjust the fridge temperature to a warmer degree
and check.
Freezer temperature is
very low while the fridge
temperature is sufficient.
• The freezer temperature is adjusted to a very low temperature.
Adjust the freezer temperature to a warmer degree and check.
Please review this list before calling a service centre. It could save you time and money. This
list includes frequent complaints that do not arise from defective workmanship or material
usage. Some of the features described here may not apply to your model.