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Page 18 

 

 

Trouble Shooting 

Symptom 

Check 

The refrigerator does not 
operate.  

• Make sure the refrigerator plug is securely plugged in. 
• Check for a blown fuse or tripped circuit breaker. 
• Test the wall socket for power using another appliance. 
• Inspect the electrical cord for damage. 
• Eliminate the use of an extension cord, if any is being used. 

Condensation on the side 
wall of the fridge 
compartment. 

• Very cold ambient conditions. Frequent opening and closing of 
the  door.  Highly  humid  ambient  conditions.  Storage  of  food 
containing  liquid  in  open  containers.  Leaving  the  door  ajar. 
Switching the thermostat to a colder degree.  
• Decreasing the amount of time the door is left open or using it 
less frequently.  
•  Covering  the  food  stored  in  open  containers  with  a  suitable 
material.  
• Wipe the condensation using a dry cloth and check if it persists.  

Compressor is not 
running. 

•  The  protective  thermal  relay  of  the  compressor  will  blow  out 
during  sudden  power  failures  or  plug-outs  and  plug-ins  as  the 
refrigerant pressure in the cooling system of the refrigerator has 
not  yet  been  balanced.  Your  refrigerator  will  start  running 
approximately after 15 minutes. Please call a service centre if the 
refrigerator does not start up at the end of this period.  
•  The  refrigerator  is  in  defrost  cycle.  This  is  normal  for  an 
automatic  defrosting  refrigerator.  The  defrosting  cycle  occurs 
periodically.  
• Your refrigerator is not plugged into the wall socket. Make sure 
that the plug is properly fitted into the wall socket.  
• Have the temperature adjustments been correctly made?  
• Power might be cut off. 

Condensation on the 
inner walls of refrigerator.  

• Hot and humid weather increases icing and condensation. It is 
normal and not a fault.  
• Doors might have been left ajar; ensure the doors are fully 
closed.  
• Doors might have been opened frequently or left ajar for a long 
time; open them less frequently.  

Food kept in the fridge 
compartment drawers are 
freezing.  

• The fridge temperature might have been adjusted to a very low 
temperature. Adjust the fridge temperature to a warmer degree 
and check.  

Freezer temperature is 
very low while the fridge 
temperature is sufficient.  

• The freezer temperature is adjusted to a very low temperature. 
Adjust the freezer temperature to a warmer degree and check.  

Please review this list before calling a service centre. It could save you time and money. This 
list includes frequent complaints that do not arise from defective workmanship or material 
usage. Some of the features described here may not apply to your model. 

 

Summary of Contents for K60363H

Page 1: ...ntinuous improvement For this reason the text and illustrations in this manual are subject to change without notice Part number 3807300100 EN K60363H REFRIGERATORS Record in the space below the listed...

Page 2: ...tion of symbols used in this manual Important safety information Warning for hazardous situations with regard to life and property Caution Warning for supply voltage Caution Warning for fire hazard Ca...

Page 3: ...5 Warnings 5 Child safety 6 HCA Warning 6 Energy saving tips 7 3 Placing and Installation 8 Transportation instructions 8 Before using the refrigerator 8 Electrical connection 8 Adjusting the feet 9 R...

Page 4: ...tor you have purchased they may be model specific and therefore only valid for some models 1 Thermostat knob 2 Interior light 3 Adjustable shelves 4 Bottle rack 5 Defrost water collection channel Drai...

Page 5: ...nance or service requirements Warnings Hand this owners manual over to the new owner should ownership change The refrigerator must only be used for its intended purpose i e the storing of edible foods...

Page 6: ...the adjustable legs on the floor helps prevent the refrigerator from moving When carrying the refrigerator do not hold on the door handle as this may cause the handle to break When placing your refri...

Page 7: ...at a minimum particularly in summer Use a cooler bag or a special carrier bag to carry frozen food Do not put hot food or drinks in the refrigerator Do not leave the door s of the refrigerator open f...

Page 8: ...pace from the ceiling and at least a 50 mm space from the wall Fit the Two plastic wall spacers supplied with the appliance rotating 1 4 turn to the condenser at the back of the appliance See Diagram...

Page 9: ...st not be used for connection The front edges of the refrigerator may feel warm This is normal These areas are designed to be warm in order to avoid condensation Important Care must be taken while cle...

Page 10: ...versing doors in a safe place for possible future re use Important Have somebody to assist you when moving the refrigerator and to hold the doors when removing re fitting hinges and doors to avoid inj...

Page 11: ...Page 11 Reversing the doors Proceed in numerical order...

Page 12: ...dge may be cooler or warmer such as the salad crisper and the top part of the cabinet This is quite normal The normal storage temperature of the freezer should be 18 C Lower temperatures may be obtain...

Page 13: ...tightly and press out all air pockets All folds should be sealed with deep freeze sealing tape Unwrapped food containing acids or salt may permanently stain the cabinet interior When loading bulk into...

Page 14: ...to open just after being closed this is due to the pressure difference which will equalize and allow for the door to be opened normally after a few minutes Placing foods Freezer compartment shelves Va...

Page 15: ...will only trickle this is perfectly normal and is not a fault Filling the water dispenser s tank The water tank filling reservoir is located inside the door rack Open the reservoir cover and fill up w...

Page 16: ...of the water tank parts in a dishwashing machine Cleaning the water tank Remove the water filling reservoir inside the door rack Make sure that the parts and seals removed if any as illustrated in th...

Page 17: ...n is clean and free from obstructions 11 Shelves and freezer baskets may be removed for cleaning purposes Replace baskets in original positions To remove a freezer drawer pull it as far as possible ti...

Page 18: ...a service centre if the refrigerator does not start up at the end of this period The refrigerator is in defrost cycle This is normal for an automatic defrosting refrigerator The defrosting cycle occur...

Page 19: ...oaded with food Cooling down of the refrigerator completely may last for a couple of hours longer Large amounts of hot food might have been put in the refrigerator recently Hot food causes longer runn...

Page 20: ...ough improper use of the appliance Damage caused by moving the appliance Symptom Check Crispers are stuck The food might be touching the ceiling of the drawer Rearrange the food in the drawer The door...

Page 21: ...60363H K60363H APPLIANCE TYPE FRIDGE FRIDGE Total gross volume l 363 365 Net volume l 334 334 Dimensions HxWxD mm 1845 x 600 x 650 1845 x 600 x 650 Energy efficiency class 1 A A Climate class SN SN Re...

Page 22: ...erson Road North End Port Elizabeth 6001 Tel 041 401 6400 PortElizabeth Service defy co za PRETORIA Block A1 Old Mutual Industrial Park Cnr D F Malan Drive Moot Str Hermanstad 0082 Tel 012 377 8300 Pr...

Page 23: ...nection to incorrect voltages and subjection to commercial use shall release the Company from its obligations 3 This warranty shall become void and cease to operate if the appliance is dismantled by o...

Page 24: ...Page 24 Please register your product at www defy co za DEFY APPLIANCES PTY LTD P O BOX 12004 JACOBS DURBAN 4026 SOUTH AFRICA INSTRUCTION MANUAL KS 603613 W KS 60361 W...

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