DEKKER Vacuum Technologies, Inc. – HullVac / September 2016
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WARRANTY, REPLACEMENT & RETURN POLICIES
DKR_KNOW_GEN_09_rev2
Warranty policy for DEKKER vacuum pumps, systems and/or compressors
(hereafter referred
to as the Product)
DEKKER Vacuum Technologies, Inc. (hereafter referred to as DEKKER) warrants that the products
hereunder shall be free of defects in material and workmanship and conform to the specifications given in
connection with the sale of the product.
DEKKER warranty is from date of shipment, provided the DEKKER Products have been operated
exclusively with DEKKER seal fluid (where noted) and have been operated during the full warranty period
as per the instructions given in the Installation, Operation, and Maintenance (IOM) Manual. If purchaser
elects to use a non-DEKKER seal fluid, which has been approved by DEKKER, product warranty may be
reduced (as noted below). If purchaser elects to use a non-DEKKER seal fluid, which has NOT been
approved by DEKKER, product warranty may be void.
3-Year Warranty
Vmax systems:
3-year warranty with DEKKER Vmaxol seal fluid; 2-year warranty with non-DEKKER seal
fluid
HullVac pumps and systems:
3-year warranty with DEKKER HullVac seal fluid; 2-year warranty with
non-DEKKER seal fluid
2-Year Warranty
DuraVane pumps, systems and compressors:
2-year warranty with DEKKER Duratex seal fluid;
18-month warranty with non-DEKKER seal fluid
TiTan liquid ring vacuum pumps and compressors:
2-year warranty
Maxima-C and Maxima-K liquid ring vacuum pumps:
2-year warranty
AquaSeal systems:
2-year warranty
ChemSeal systems:
2-year warranty
1-Year Warranty
Vmax
MTH
systems:
1-year warranty with DEKKER Vmaxol seal fluid; 1-year warranty with non-DEKKER
seal fluid
All other systems not specified above:
1-year warranty
All custom-engineered systems:
1-year warranty
6-Month Warranty
Rebuilt pumps and systems:
6-month warranty
Ninety (90) Days
Mechanical shaft seals:
Ninety (90) day warranty
All 3rd party components are subject to Manufacturers’ Warranty.