Dell EMC Inspiron 14 5000, Service Manual

Page 1: ...Inspiron 14 5000 Service Manual Regulatory Model P64G Regulatory Type P64G002 ...

Page 2: ...void the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their resp...

Page 3: ...sites 13 Procedure 13 6 Removing the optical drive 15 Procedure 15 Post requisites 15 7 Removing the keyboard 16 Prerequisites 16 Procedure 16 8 Replacing the keyboard 18 Procedure 18 Post requisites 18 9 Removing the base cover 19 Prerequisites 19 Procedure 19 10 Replacing the base cover 20 Procedure 20 Post requisites 20 11 Removing the coin cell battery 21 Prerequisites 21 Procedure 21 12 Repla...

Page 4: ... Prerequisites 28 Procedure 28 18 Replacing the wireless card 29 Procedure 29 Post requisites 29 19 Removing the computer base 30 Prerequisites 30 Procedure 30 20 Replacing the computer base 33 Procedure 33 Post requisites 33 21 Removing the optical drive interposer 34 Prerequisites 34 Procedure 34 22 Replacing the optical drive interposer 35 Procedure 35 Post requisites 35 23 Removing the heat si...

Page 5: ...er port 46 Prerequisites 46 Procedure 46 30 Replacing the power adapter port 48 Procedure 48 Post requisites 48 31 Removing the power button board 49 Prerequisites 49 Procedure 49 32 Replacing the power button board 51 Procedure 51 Post requisites 51 33 Removing the speakers 52 Prerequisites 52 Procedure 52 34 Replacing the speakers 53 Procedure 53 Post requisites 53 35 Removing the display assemb...

Page 6: ...Removing the camera 63 Prerequisites 63 Procedure 63 42 Replacing the camera 65 Procedure 65 Post requisites 65 43 Removing the display panel 66 Prerequisites 66 Procedure 66 44 Replacing the display panel 68 Procedure 68 Post requisites 68 45 Removing the display hinges 69 Prerequisites 69 Procedure 69 46 Replacing the display hinges 71 Procedure 71 Post requisites 71 47 Removing the display cabl...

Page 7: ...isplay back cover and antenna assembly 75 Prerequisites 75 Procedure 75 50 Replacing the display back cover and antenna assembly 77 Procedure 77 Post requisites 77 51 Flashing the BIOS 78 52 Getting help and contacting Dell 79 Contents 7 ...

Page 8: ...r read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance NOTE Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the electrical outlet CAUTION To avoid damaging ...

Page 9: ...bles ensure that the ports and connectors are correctly oriented and aligned CAUTION Press and eject any installed card from the media card reader Recommended tools The procedures in this document may require the following tools Phillips screwdriver Plastic scribe Before working inside your computer 9 ...

Page 10: ...y screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 2 10 After working inside your computer ...

Page 11: ... more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Procedure 1 Close the display and turn the computer over 2 Slide the battery release latch to the unlock position 3 Lift the battery at an angle and remove the battery from the battery bay a battery b battery release latch 4 Turn the computer over open the display and press th...

Page 12: ... follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place NOTE The battery release latch returns to the lock position if the battery is installed properly 4 12 Rep...

Page 13: ... dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the battery Procedure 1 Remove the screw that secures the optical drive assembly to the computer base 2 Using a plastic scribe slide the optical drive assembly out of the optical drive bay 1 screw 2 plastic scribe 3 computer base 4 optical drive assembly 3 Carefully pull the optical drive bezel and remove it from t...

Page 14: ...1 optical drive bezel 2 optical drive 3 optical drive bracket 4 screws 2 14 Replacing the optical drive ...

Page 15: ...es Procedure 1 Align the screw holes on the optical drive bracket with the screw holes on the optical drive 2 Replace the screws that secure the optical drive bracket to the optical drive 3 Align the tabs on the optical drive bezel with the slots on the optical drive assembly and snap the optical drive bezel into place 4 Slide the optical drive assembly into the optical drive bay and align the scr...

Page 16: ...page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the battery Procedure 1 Turn the computer over and open the display as far as possible 2 Using a plastic scribe gently release the tabs that secure the keyboard to the palm rest assembly 1 plastic scribe 2 keyboard 3 palm rest assembly 4 tabs 5 3 Carefully turn the keyboard over and place it on the palm ...

Page 17: ...present only if the laptop is shipped with a backlit keyboard 1 keyboard backlight cable 2 latch 3 keyboard cable 4 keyboard 5 palm rest assembly 5 Lift the keyboard along with the cables off the palm rest assembly Removing the keyboard 17 ...

Page 18: ...he Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Slide the keyboard cable and the keyboard backlight cable into their connectors on the system board and press down on the latches to secure the cables 2 Carefully turn the keyboard over slide the tabs on the keyboard into the slots on the palm rest assembly and snap the keyboard in...

Page 19: ...uctions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the battery Procedure 1 Remove the screws that secure the base cover to the computer base 2 Using your fingertips gently pry the base cover off the computer base a computer base b screws 2 c ba...

Page 20: ...uctions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Replace the screws that secure the base cover to the computer base Post requisites Replace the...

Page 21: ...pliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Topics Prerequisites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover Procedure Using a plastic scribe gently pry the coin cell b...

Page 22: ...puter follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Replace the base cover 2 Replace the battery 12 22 Replaci...

Page 23: ...e fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Topics Prerequisites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover Procedure 1 Lift the latch and disconnect the hard drive cable from the system board 2 Remove the screws that secure the hard drive assembly to the computer b...

Page 24: ...y b hard drive interposer 5 Remove the screws that secure the hard drive bracket to the hard drive and lift the hard drive off the hard drive bracket a hard drive b hard drive bracket c screws 4 24 Removing the hard drive ...

Page 25: ...edure Post requisites Procedure 1 Place the hard drive over the hard drive bracket 2 Align the screw holes on the hard drive bracket with the screw holes on the hard drive 3 Replace the screws that secure the hard drive to the hard drive bracket 4 Connect the hard drive interposer to the hard drive assembly 5 Slide the hard drive assembly in the computer base and align the screw holes on the hard ...

Page 26: ...y Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover Procedure NOTE The number of the memory module slots may be different on your computer depending on the configuration ordered 1 Using your fingertips spread apart the securing clips on each end of the memory module slot until the memory module pops ...

Page 27: ...liance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the notch on the memory module with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle and gently press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 notch 2 memory modul...

Page 28: ... Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover Procedure 1 Remove the screw that secures the wireless card bracket to the wireless card 2 Lift the wireless card bracket off the wireless card 3 Disconnect the antenna cables from the wireless card 4 Slide and remove the wireless card out of the wir...

Page 29: ... do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot and slide the card into the slot 2 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black tr...

Page 30: ...opics Prerequisites Procedure Prerequisites 1 Remove the battery 2 Remove the optical drive 3 Remove the base cover 4 Follow the procedure from step 1 to step 3 in Removing the hard drive 5 Remove the wireless card 6 Remove the keyboard Procedure 1 Lift the latch and disconnect the optical drive cable from the system board 2 Remove the screws that secure the computer base to the palm rest assembly...

Page 31: ...he palm rest assembly starting from the area around the display hinges 6 Lift the computer base off the palm rest assembly a palm rest assembly b plastic scribe c computer base 7 Lift the optical drive interposer along with the cable off the computer base Removing the computer base 31 ...

Page 32: ...a computer base b optical drive interposer c optical drive cable 32 Removing the computer base ...

Page 33: ...lace 2 Turn the computer base over 3 Align and place the computer base on the palm rest assembly 4 Press the computer base down along the edges to snap it into place 5 Replace the screws that secure the computer base to the palm rest assembly 6 Turn the computer over and open the display 7 Replace the screws that secure the computer base to the palm rest assembly 8 Slide the optical drive cable in...

Page 34: ...gulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Follow the procedure from step 1 to step 3 in Removing the hard drive 5 Remove the wireless card 6 Remove the keyboard Procedure 1 Follow the procedure from step 1 to step 5 in Removing the computer base 2 Turn the computer base and place it on a flat surface 3...

Page 35: ...ulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the optical drive interposer with the slot on the computer base and snap it into place 2 Follow the procedure from step 1 to step 5 in Replacing the computer base Post requisites 1 Replace the keyboard 2 Replace the wireless card 3 Follow the procedure from step 5 to step 7 in Repl...

Page 36: ... skin can reduce the heat transfer capability of the thermal grease Topics Prerequisites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Follow the procedure from step 1 to step 3 in Removing the hard drive 5 Remove the wireless card 6 Remove the keyboard 7 Remove the computer base Procedure NOTE The number of screws and the appearance of the heat ...

Page 37: ...1 screws 3 2 fan cable 3 heat sink assembly 4 captive screws 3 5 system board Removing the heat sink assembly 37 ...

Page 38: ...rd or the fan is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Topics Procedure Post requisites Procedure 1 Align the screw holes on the heat sink assembly with the screw holes on the system board 2 In sequential order as indicated on the heat sink assembly tighten the captive screws that secure the heat sink assembly to the system board 3 Replace...

Page 39: ...ory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Follow the procedure from step 1 to step 3 in Removing the hard drive 5 Remove the wireless card 6 Remove the keyboard 7 Remove the computer base Procedure 1 Remove the screw that secures the I O board to the palm rest assembly 2 Lift the I O board and turn it over ...

Page 40: ...3 latch 4 screw 40 Removing the I O board ...

Page 41: ...edure Post requisites Procedure 1 Slide the I O board cable into the connector on the I O board and press down on the latch to secure the cable 2 Turn the I O board over and align the screw hole on the I O board with the screw hole on the palm rest assembly 3 Replace the screw that secures the I O board to the palm rest assembly Post requisites 1 Replace the computer base 2 Replace the keyboard 3 ...

Page 42: ...IOS setup program You must make the appropriate changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace the system board Topics Prerequisites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove ...

Page 43: ...puter over 4 Lift the latch and disconnect the display cable from the system board 5 Disconnect the speaker cable from the system board 6 Peel the tape from the antenna cables 7 Remove the screw that secures the system board to the palm rest assembly 1 screw 2 display cable Removing the system board 43 ...

Page 44: ...tem board over a system board b palm rest assembly 9 Disconnect the power adapter port cable from the system board 10 Lift the latch and disconnect the I O board cable from the system board 11 Lift the system board off the palm rest assembly 1 system board 2 power adapter port cable 3 I O board cable 4 latch 44 Removing the system board ...

Page 45: ... down the latch to secure the cable 3 Connect the power adapter port cable to the system board 4 Turn the system board over 5 Slide the ports on the system board into the slots on the palm rest assembly and place the system board on the palm rest assembly 6 Align the screw hole on the system board with the screw hole on the palm rest assembly 7 Replace the screw that secures the system board to th...

Page 46: ...battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the memory modules 5 Follow the procedure from step 1 to step 3 in Removing the hard drive 6 Remove the wireless card 7 Remove the keyboard 8 Remove the computer base 9 Remove the heat sink assembly 10 Remove the I O board 11 Remove the system board Procedure 1 Note the power adapter port cable routing and remove the cable from it...

Page 47: ...1 screw 2 power adapter port 3 power adapter port cable 4 palm rest assembly Removing the power adapter port 47 ...

Page 48: ...re 1 Place the power adapter port into the slot on the palm rest assembly 2 Route the power adapter port cable through its routing guides on the palm rest assembly 3 Replace the screw that secures the power adapter port to the palm rest assembly Post requisites 1 Replace the system board 2 Replace the I O board 3 Replace the heat sink assembly 4 Replace the computer base 5 Replace the keyboard 6 R...

Page 49: ...sites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the memory modules 5 Follow the procedure from step 1 to step 3 in Removing the hard drive 6 Remove the wireless card 7 Remove the keyboard 8 Remove the computer base 9 Remove the heat sink assembly 10 Remove the I O board 11 Remove the system board Procedure 1 Remove the screw that secur...

Page 50: ...1 screw 2 power button board 3 tape 4 power button board cable 50 Removing the power button board ...

Page 51: ...tes Procedure 1 Align the screw hole on the power button board with the screw hole on the palm rest assembly 2 Adhere the tape on the power button board 3 Replace the screw that secures the power button board to the palm rest assembly Post requisites 1 Replace the system board 2 Replace the I O board 3 Replace the heat sink assembly 4 Replace the computer base 5 Replace the keyboard 6 Replace the ...

Page 52: ...liance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Follow the procedure from step 1 to step 3 in Removing the hard drive 5 Remove the wireless card 6 Remove the keyboard 7 Remove the computer base Procedure 1 Disconnect the speaker cable from the system board 2 Lift the speake...

Page 53: ...he Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Using the alignment posts align and place the speakers on the palm rest assembly 2 Connect the speaker cable to the system board Post requisites 1 Replace the computer base 2 Replace the keyboard 3 Replace the wireless card 4 Follow the procedure from step 5 to step 7 in Replacing ...

Page 54: ...quisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the memory modules 5 Follow the procedure from step 1 to step 3 in Removing the hard drive 6 Remove the wireless card 7 Remove the keyboard 8 Remove the computer base 9 Remove the heat sink assembly 10 Remove the I O board 11 Remove the system board Procedure 1 Note the antenna cable routing and remove the an...

Page 55: ... allows access to the screws on the display hinges 5 Remove the screws that secure the display hinges to the palm rest assembly 6 Carefully lift the display assembly from the palm rest assembly 1 computer base 2 screws 3 3 display hinges 2 4 display assembly 7 Carefully place the display assembly on a clean flat surface a display assembly Removing the display assembly 55 ...

Page 56: ...edge 2 Align the screw holes on the palm rest assembly with the screw holes on the display hinges 3 Replace the screws that secure the display hinges to the palm rest assembly 4 Route the antenna cables through its routing guides on the palm rest assembly 5 Route the display cable through its routing guides on the palm rest assembly Post requisites 1 Replace the system board 2 Replace the I O boar...

Page 57: ...sites Procedure Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the memory modules 5 Follow the procedure from step 1 to step 3 in Removing the hard drive 6 Remove the wireless card 7 Remove the keyboard 8 Remove the computer base 9 Remove the speakers 10 Remove the heat sink assembly 11 Remove the I O board 12 Remove the system board 13 Remove the po...

Page 58: ...1 palm rest assembly 58 Removing the palm rest assembly ...

Page 59: ...ocedure Post requisites Procedure Place the palm rest assembly on a clean and flat surface Post requisites 1 Replace the display assembly 2 Replace the power button board 3 Replace the power adapter port 4 Replace the system board 5 Replace the I O board 6 Replace the heat sink assembly 7 Replace the speakers 8 Replace the computer base 9 Replace the keyboard 10 Replace the wireless card 11 Follow...

Page 60: ...rerequisites Procedure Prerequisites NOTE These instructions are applicable only for laptops with a non touch screen display 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the memory modules 5 Follow the procedure from step 1 to step 3 in Removing the hard drive 6 Remove the wireless card 7 Remove the keyboard 8 Remove the computer base 9 Remove the heat sink asse...

Page 61: ...a display bezel b display panel 2 Lift the display bezel off the display assembly Removing the display bezel 61 ...

Page 62: ...atory_compliance Topics Procedure Post requisites Procedure Align the display bezel with the display back cover and gently snap the display bezel into place Post requisites 1 Replace the display assembly 2 Replace the system board 3 Replace the I O board 4 Replace the heat sink assembly 5 Replace the computer base 6 Replace the keyboard 7 Replace the wireless card 8 Follow the procedure from step ...

Page 63: ... NOTE These instructions are applicable only for laptops with a non touchscreen display 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the memory modules 5 Follow the procedure from step 1 to step 3 in Removing the hard drive 6 Remove the wireless card 7 Remove the keyboard 8 Remove the computer base 9 Remove the heat sink assembly 10 Remove the I O board 11 Remov...

Page 64: ...1 plastic scribe 2 camera cable 3 camera 4 display back cover 64 Removing the camera ...

Page 65: ...re Post requisites Procedure 1 Align the camera to the slot on the display back cover and adhere the camera in place 2 Connect the camera cable to the camera Post requisites 1 Replace the display bezel 2 Replace the display assembly 3 Replace the system board 4 Replace the I O board 5 Replace the heat sink assembly 6 Replace the computer base 7 Replace the keyboard 8 Replace the wireless card 9 Fo...

Page 66: ...isites NOTE These instructions are applicable only for laptops with a non touch screen display 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the memory modules 5 Follow the procedure from step 1 to step 3 in Removing the hard drive 6 Remove the wireless card 7 Remove the keyboard 8 Remove the computer base 9 Remove the heat sink assembly 10 Remove the I O board 1...

Page 67: ... secures the display cable to the display panel 4 Lift the latch and disconnect the display cable from the display panel 5 Lift the display panel off the display back cover 1 display back cover 2 latch 3 display cable 4 tape 5 display panel Removing the display panel 67 ...

Page 68: ...ere the tape that secures the display cable to the display panel 3 Turn the display panel over and place it on the display back cover 4 Align the screw holes on the display panel with the screw holes on the display back cover 5 Replace the screws that secure the display panel to the display back cover Post requisites 1 Replace the display bezel 2 Replace the display assembly 3 Replace the system b...

Page 69: ... are applicable only for laptops with a non touchscreen display 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the memory modules 5 Follow the procedure from step 1 to step 3 in Removing the hard drive 6 Remove the wireless card 7 Remove the keyboard 8 Remove the computer base 9 Remove the heat sink assembly 10 Remove the I O board 11 Remove the system board 12 Re...

Page 70: ...a screws 12 b display hinges 2 c display back cover 70 Removing the display hinges ...

Page 71: ...n the screw holes on the display hinges with the screw holes on the display back cover 2 Replace the screws that secure the display hinges to the display back cover Post requisites 1 Replace the display panel 2 Replace the display bezel 3 Replace the display assembly 4 Replace the system board 5 Replace the I O board 6 Replace the heat sink assembly 7 Replace the computer base 8 Replace the keyboa...

Page 72: ...ve the base cover 3 Remove the optical drive 4 Remove the memory modules 5 Follow the procedure from step 1 to step 3 in Removing the hard drive 6 Remove the wireless card 7 Remove the keyboard 8 Remove the computer base 9 Remove the heat sink assembly 10 Remove the I O board 11 Remove the system board 12 Remove the display assembly 13 Remove the display bezel 14 Remove the display panel Procedure...

Page 73: ...1 display cable 2 display back cover 3 camera cable 4 tape Removing the display cable 73 ...

Page 74: ... the routing guides on the display back cover 2 Connect the camera cable to the camera 3 Adhere the tape that secures the camera cable to the display back cover Post requisites 1 Replace the display hinges 2 Replace the display panel 3 Replace the display bezel 4 Replace the display assembly 5 Replace the system board 6 Replace the I O board 7 Replace the heat sink assembly 8 Replace the computer ...

Page 75: ...e only for laptops with a non touchscreen display 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive 4 Remove the memory modules 5 Follow the procedure from step 1 to step 3 in Removing the hard drive 6 Remove the wireless card 7 Remove the keyboard 8 Remove the computer base 9 Remove the heat sink assembly 10 Remove the I O board 11 Remove the system board 12 Remove the displ...

Page 76: ...1 display back cover and antenna assembly 76 Removing the display back cover and antenna assembly ...

Page 77: ...e Place the display back cover and antenna assembly on a clean flat surface Post requisites 1 Replace the display cable 2 Replace the display hinges 3 Replace the display panel 4 Replace the camera 5 Replace the display bezel 6 Replace the display assembly 7 Replace the system board 8 Replace the I O board 9 Replace the heat sink assembly 10 Replace the computer base 11 Replace the keyboard 12 Rep...

Page 78: ... the Service Tag use the auto detect feature or manually browse for your computer model 4 Click Drivers downloads Find it myself 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click Download to download the latest version of the BIOS for your computer 8 After the download is complete navigate to the folder where you saved the BIOS update file 9 Do...

Page 79: ...ll com support linux Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on www dell com support Learn about your operating system setting up and using your computer data backup diagnostics and so on See Me and My Dell at www dell com support manuals Contacting Dell To contact Dell for sales technical support or cu...