Dell EMC PowerEdge FC430, Owner'S Manual

Page 1: ...Dell PowerEdge FC430 Owner s Manual Regulatory Model E01B Series Regulatory Type E01B002 ...

Page 2: ...the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respectiv...

Page 3: ... 16 RAID controller 16 Drive specifications 16 SSD specification 16 Ports and connectors specifications 16 USB ports 16 QSFP port 16 PCIe Mezzanine card 16 Video specification 16 Environmental specifications 17 Particulate and gaseous contamination specifications 18 Standard operating temperature 19 Expanded operating temperature restrictions 19 4 Initial system setup and configuration 20 Setting ...

Page 4: ...e cooling shroud 53 System memory 54 General memory module installation guidelines 55 Mode specific guidelines 56 Sample memory configurations 58 Removing memory modules 59 Installing memory modules 61 PCIe mezzanine card 62 Removing the PCIe mezzanine card 63 Installing the PCIe mezzanine card 65 Internal Dual SD Module IDSDM card 66 Removing an internal SD card 67 Installing an internal SD card ...

Page 5: ...System battery 98 Replacing the NVRAM backup battery 98 System board 99 Removing the system board 99 Installing the system board 101 Restoring the Service Tag by using the Easy Restore feature 103 Entering the system Service Tag by using System Setup 103 Trusted Platform Module 104 Installing the Trusted Platform Module 104 Initializing the TPM for BitLocker users 105 Initializing the TPM for TXT ...

Page 6: ...ting USB devices 112 Troubleshooting an internal SD card 113 Troubleshooting processors 113 Troubleshooting the system board 114 Troubleshooting the NVRAM backup battery 114 10 Getting help 116 Contacting Dell 116 Quick Resource Locator 116 6 Contents ...

Page 7: ...430 system supports the following configurations Figure 1 Supported configurations for the Dell PowerEdge FC430 system Front panel The front panel provides access to the features available on the front of the server such as the power button status indicator management indicator and USB ports The diagnostic LEDs or the LCD panel is prominently located on the front panel The hot swappable hard drive...

Page 8: ...he sled or provides access to the iDRAC Direct features For more information about iDRAC see the iDRAC Guide at Dell com idracmanuals This port is USB 2 0 compliant 3 SSD A single 1 8 inch hot swappable uSATA SSD is supported in this chassis 4 QSFP connector 2 The QSFP connectors can be used for Infiniband or for Ethernet 5 Sled power on indicator power button The power on indicator turns on when ...

Page 9: ...onnect USB devices to the sled or provides access to the iDRAC Direct features For more information about iDRAC see the iDRAC Guide at Dell com idracmanuals This port is USB 2 0 compliant 3 SSD 2 Up to two 1 8 inch hot swappable uSATA SSDs are supported in this chassis 4 Sled power on indicator power button The power on indicator turns on when the sled is turned on The power button controls the po...

Page 10: ...or codes The Solid State Drive SSD indicators display different patterns as drive events occur in the system NOTE The sled must have an SSD or an SSD blank installed in each drive bay Figure 4 SSD indicators 1 SSD activity indicator green 2 SSD status indicator green and amber NOTE If the drive is in the Advanced Host Controller Interface AHCI mode the status LED on the right side does not functio...

Page 11: ...ected and is being used as a part of the iDRAC subsystem NOTE The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode Figure 5 iDRAC Direct LED indicator 1 iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port USB XML Import Table 5 iDRAC Direct LED indicators C...

Page 12: ...seconds Indicates that the laptop connected is recognized Turns off Indicates that the laptop is unplugged Locating Service Tag of your system Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag Alternatively the information may be on a sticker on the chass...

Page 13: ...bout understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM Command Line Reference Guide for iDRAC Dell com idracmanuals For information about updating drivers and firmware see the Methods to download firmware and drivers section in this document Dell com support drivers Managing your system For information about systems management software o...

Page 14: ...ing configuration and monitoring tasks remotely turning on or off servers and enabling alerts for events on servers and components using the Dell Chassis Management Controller CMC see the CMC User s Guide Dell com esmmanuals Working with Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers PERC and deploying the PERC cards see the ...

Page 15: ...Table 8 Dimensions of the PowerEdge FC430 system System X Y Z FC430 102 7 mm 40 3 mm 480 36 mm Table 9 Chassis weight System Chassis weight FC430 3 0 kg 6 61 lb Processor specifications The PowerEdge FC430 system supports up to two Intel Xeon E5 2600 v4 processors System battery specification The PowerEdge FC430 system supports CR 2032 3 0 V lithium coin cell system battery 3 Technical specificati...

Page 16: ...430 system supports up to two 1 8 inch uSATA SSDs Ports and connectors specifications USB ports The PowerEdge FC430 system supports One 4 pin USB 3 0 compliant port USB management port or iDRAC Direct port which supports USB 2 0 compliant port QSFP port The QSFP port is used for Infiniband or Ethernet PCIe Mezzanine card The PowerEdge FC430 system supports one PCIe x8 mezzanine slot supporting a s...

Page 17: ...re must be non condensing at all times Operating 10 to 80 RH with 29 C 84 2 F maximum dew point Table 13 Maximum vibration specifications Maximum vibration Specifications Operating 0 26 Grms at 5 Hz to 350 Hz all operation orientations Storage 1 87 Grms at 10 Hz to 500 Hz for 15 minutes all six sides tested Table 14 Maximum shock pulse specifications Maximum shock pulse Specifications Operating On...

Page 18: ...with a 95 upper confidence limit NOTE This condition applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor NOTE Air entering the data center must have MERV11 or MERV13 filtration Conductive dust Air must be free of conductive dust zinc whiskers or other conductiv...

Page 19: ...processor system 120 W RDIMM 4 GB 8 GB 16 GB and 32 GB Up to 25ºC ambient 120 W LRDIMM 64 GB Up to 20ºC ambient 105 W RDIMM 4 GB 8 GB 16 GB and 32 GB Up to 30ºC ambient 105 W LRDIMM 64 GB Up to 25ºC ambient 90 W RDIMM 4 GB 8 GB 16 GB and 32 GB LRDIMM 64 GB Up to 30ºC ambient 85 W RDIMM 4 GB 8 GB 16 GB and 32 GB Up to 35ºC ambient 85 W LRDIMM 64 GB Up to 30ºC ambient Single processor system 140 W R...

Page 20: ...AC iDRAC configuration The Integrated Dell Remote Access Controller iDRAC is designed to make system administrators more productive and improve the overall availability of Dell systems iDRAC alerts administrators to system issues helps them perform remote system management and reduces the need for physical access to the system Options to set up iDRAC IP address You must configure the initial netwo...

Page 21: ... If the system is shipped without an operating system install the supported operating system by using one of the following resources Table 21 Resources to install the operating system Resources Location Dell Systems Management Tools and Documentation media Dell com operatingsystemmanuals Dell Lifecycle Controller Dell com idracmanuals Dell OpenManage Deployment Toolkit Dell com openmanagemanuals D...

Page 22: ...ar the web browser cache before downloading the drivers and firmware Steps 1 Go to Dell com support drivers 2 Under the Drivers Downloads section type the Service Tag of your system in the Service Tag or Express Service Code box and then click Submit NOTE If you do not have the Service Tag select Detect My Product to allow the system to automatically detect your Service Tag or under General suppor...

Page 23: ...e settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by using two methods Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Related links System Setup details Viewing System Setup Viewi...

Page 24: ...ll Remote Access Controller User s Guide at Dell com idracmanuals Device Settings Enables you to configure device settings Related links System Setup Viewing System Setup System BIOS iDRAC Settings utility Device Settings System BIOS You can use the System BIOS screen to edit specific functions such as boot order system password setup password set the RAID mode and enable or disable USB ports Rela...

Page 25: ...isable the integrated SATA controller and ports Boot Settings Specifies options to specify the boot mode BIOS or UEFI Enables you to modify UEFI and BIOS boot settings Network Settings Specifies options to change the network settings Integrated Devices Specifies options to manage integrated device controllers and ports and specify related features and options Serial Communication Specifies options...

Page 26: ...bility with non UEFI operating systems This option is set to BIOS by default NOTE Setting this field to UEFI disables the BIOS Boot Settings menu Setting this field to BIOS disables the UEFI Boot Settings menu Boot Sequence Retry Enables or disables the Boot Sequence Retry feature If this option is set to Enabled and the system fails to boot the system reattempts the boot sequence after 30 seconds...

Page 27: ...I boot mode DOS and 32 bit operating systems do not support UEFI and can only be installed from the BIOS boot mode NOTE For the latest information about supported operating systems go to Dell com ossupport Related links Boot Settings Boot Settings details Viewing Boot Settings Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive The f...

Page 28: ...ttings Network Settings screen details Network Settings screen details The Network Settings screen details are explained as follows Option Description PXE Device n n 1 to 4 Enables or disables the device When enabled a UEFI boot option is created for the device PXE Device n Settings n 1 to 4 Enables you to control the configuration of the PXE device Related links Network Settings Viewing Network S...

Page 29: ...ifies the name of the iSCSI initiator iqn format ISCSI Device n n 1 to 4 Enables or disables the iSCSI device When disabled a UEFI boot option is created for the iSCSI device automatically Related links UEFI iSCSI Settings Viewing UEFI iSCSI Settings System Security You can use the System Security screen to perform specific functions such as setting the system password setup password and disabling...

Page 30: ...tus TPM Command CAUTION Clearing the TPM results in the loss of all keys in the TPM The loss of TPM keys may affect booting to the operating system Clears all the contents of the TPM The TPM Clear option is set to No by default Intel TXT Enables or disables the Intel Trusted Execution Technology TXT option To enable the Intel TXT option virtualization technology and TPM Security must be enabled wi...

Page 31: ... the system password and click OK 6 In the Setup Password field type your setup password and press Enter or Tab A message prompts you to reenter the setup password 7 Reenter the setup password and click OK 8 Press Esc to return to the System BIOS screen Press Esc again A message prompts you to save the changes NOTE Password protection does not take effect until the system reboots Related links Sys...

Page 32: ...word in three attempts the system displays the following message Invalid Password Number of unsuccessful password attempts x System Halted Must power down Even after you turn off and restart the system the error message is displayed until the correct password is typed The following options are exceptions If System Password is not set to Enabled and is not locked through the Password Status option ...

Page 33: ...een to view system properties such as Service Tag system model name and the BIOS version Related links System Information details System BIOS Viewing System Information Viewing System Information To view the System Information screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system ...

Page 34: ... Settings screen to view all the memory settings and enable or disable specific memory functions such as system memory testing and node interleaving Related links Memory Settings details System BIOS Viewing Memory Settings Viewing Memory Settings To view the Memory Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following messag...

Page 35: ... Interleaving Specifies if Non Uniform Memory architecture NUMA is supported If this field is set to Enabled memory interleaving is supported if a symmetric memory configuration is installed If the field is set to Disabled the system supports NUMA asymmetric memory configurations This option is set to Disabled by default Snoop Mode Specifies the Snoop Mode options The Snoop Mode options available ...

Page 36: ...of random memory access Hardware Prefetcher Enables or disables the hardware prefetcher This option is set to Enabled by default DCU Streamer Prefetcher Enables or disables the Data Cache Unit DCU streamer prefetcher This option is set to Enabled by default DCU IP Prefetcher Enables or disables the Data Cache Unit DCU IP prefetcher This option is set to Enabled by default Execute Disable Enables y...

Page 37: ...ngs SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system Related links SATA Settings details System BIOS Viewing SATA Settings Viewing SATA Settings To view the SATA Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If you...

Page 38: ...ngs in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI or RAID mode BIOS support is always enabled Option Description Model Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefined for removable media devices...

Page 39: ...hardware and software support the feature Embedded Video Controller Enables or disables the Embedded Video Controller option This option is set to Enabled by default Current State of Embedded Video Controller Displays the current state of the embedded video controller The Current State of Embedded Video Controller option is a read only field If the Embedded Video Controller is the only display cap...

Page 40: ...ptions This option is set to Off by default Serial Port Address Enables you to set the port address for serial devices This option is set to Serial Device 1 COM2 Serial Device 2 COM1 by default NOTE You can use only Serial Device 2 for the Serial Over LAN SOL feature To use console redirection by SOL configure the same port address for console redirection and the serial device External Serial Conn...

Page 41: ... the options You can only change the rest of the options if the mode is set to Custom This option is set to Performance Per Watt Optimized DAPC by default DAPC is Dell Active Power Controller NOTE All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom CPU Power Management Sets the CPU power management This option is set to System ...

Page 42: ...ed in the system you see an entry for Number of Turbo Boost Enabled Cores for Processor 2 Controls the number of turbo boost enabled cores for processor 1 The maximum number of cores is enabled by default Monitor Mwait Enables the Monitor Mwait instructions in the processor This option is set to Enabled for all system profiles except Custom by default NOTE This option can be disabled only if the C...

Page 43: ...zation This option is set to Disabled by default The two other options are Enabled and Enabled No Reboot NOTE The default setting for In System Characterization is subject to change in future BIOS releases When enabled In System Characterization ISC executes during POST upon detecting relevant change s in system configuration to optimize system power and performance ISC takes about 20 seconds to e...

Page 44: ...e parameters Related links System BIOS Dell Lifecycle Controller Dell Lifecycle Controller LC provides advanced embedded systems management capabilities including system deployment configuration update maintenance and diagnosis LC is delivered as part of the iDRAC out of band solution and Dell system embedded Unified Extensible Firmware Interface UEFI applications Related links Embedded systems ma...

Page 45: ...ystem attempts to boot to devices starting with the first item in the boot order If the boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found One shot Boot Menu Enables you to access boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Li...

Page 46: ...eboot System Related links Boot Manager PXE boot You can use the Preboot Execution Environment PXE option to boot and configure the networked systems remotely NOTE To access the PXE boot option boot the system and then press F12 The system scans and displays the active networked systems 46 Pre operating system management applications ...

Page 47: ...tified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE Dell recommends that you always use a...

Page 48: ...nes listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section Steps 1 Turn off the sled NOTE When a sled is turned off the front panel power indicator is OFF 2 Press the release button on the sled handle and rotate the sled handle away from the sled to disengage the sled from the interposer connectors 3 Slide the sled out of the enclos...

Page 49: ...safety guidelines listed in the Safety instructions section Steps 1 Press the release button on the sled handle to the open position 2 Align the sled with the bay on the enclosure 3 Slide the sled into the enclosure until the sled connectors are firmly engaged with the interposer connectors The sled handle rotates toward the enclosure as the sled slides into the enclosure 4 Press the sled handle t...

Page 50: ...d Figure 9 Inside the sled 1 SSD cage 2 vFlash SD card multifunction slot 3 SD card slot 4 IDSDM card 5 SSD backplane touch points 6 processor 2 7 memory modules processor 1 8 system board 9 LAN on Motherboard riser 10 processor 1 11 cooling shroud 12 memory modules processor 2 13 SSD backplane 50 Installing and removing sled components ...

Page 51: ...zed in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly resulting in shutdown of the syst...

Page 52: ...ing shroud guide slot on chassis Next steps 1 Install the cooling shroud 2 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Installing the cooling shroud After working inside your system 52 Installing and removing sled components ...

Page 53: ...e with the product NOTE You must remove the cooling shroud to service other components inside the system 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section Steps 1 Align the cooling shroud guide with the guide slot on the chassis 2 Press the cooling shroud into the system until the release latch en...

Page 54: ...rofile selected for example Performance Optimized Custom or Dense Configuration Optimized Maximum supported DIMM frequency of the processors The system contains eight memory sockets split into two sets of four sockets one set per processor DIMMs in sockets A1 to A4 are assigned to processor 1 and DIMMs in sockets B1 to B4 are assigned to processor 2 The system supports one DIMM per channel In each...

Page 55: ...nk LRDIMM 1 1 2v 2400 2133 1866 Quad rank Figure 12 Memory socket locations Memory channels are organized as follows Processor 1 channel 0 slot A2 channel 1 slot A1 channel 2 slot A3 channel 3 slot A4 Processor 2 channel 0 slot B2 channel 1 slot B1 channel 2 slot B3 channel 3 slot B4 General memory module installation guidelines NOTE Memory configurations that fail to observe these guidelines can ...

Page 56: ...xample 4 GB and 8 GB memory modules can be mixed The memory module for DIMM sockets A3 A4 B3 and B4 need to be inserted 180 reverse with regard to the DIMMs in the sockets A1 A2 B1 and B2 Mixing of more than two memory module capacities in a system is not supported Populate four memory modules per processor one DIMM per channel at a time to maximize performance Table 24 Heat sink processor configu...

Page 57: ...Populate round robin starting with CPU1 NOTE Optimized mode permits unbalanced configurations eg 2 1 1 1 DPC combinations Optimized independent channel C1 1 C2 1 C1 2 C2 2 C1 3 C2 3 Populate in this order odd amount of DIMMs per CPU allowed Memory mirroring Memory mirroring offers the strongest memory module reliability mode compared to all other modes providing improved uncorrectable multi bit fa...

Page 58: ...le 28 Memory configurations single processor System Capacity in GB DIMM Size in GB Number of DIMMs Organization and Speed DIMM Slot Population 4 4 1 1R x8 2400 MT s A1 8 4 2 1R x8 2400 MT s A1 A2 8 8 1 1R x8 2400 MT s A1 16 4 4 1R x8 2400 MT s A1 A2 A3 A4 16 8 1 1R x8 2400 MT s A1 A2 16 16 1 2R x8 2400 MT s A1 32 8 4 1R x8 2400 MT s A1 A2 A3 A4 32 16 2 2R x8 2400 MT s A1 A2 32 32 1 2R x4 2400 MT s...

Page 59: ...ould only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2...

Page 60: ...re 13 Removing the memory module 1 memory module 2 memory module socket 3 memory module socket ejector 2 Next steps 1 Install the memory module NOTE If you are removing the memory module permanently install a memory module blank 2 Install the cooling shroud 3 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your sys...

Page 61: ...ons section 2 Follow the procedure listed in the Before working inside your system section 3 If installed remove the memory module or the memory module blank 4 Remove the cooling shroud Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts 2 Open the ejectors on the mem...

Page 62: ...y Ensure that the memory module is firmly seated in the memory module socket 5 Run the system memory test in system diagnostics Related links Safety instructions Before working inside your system Removing the cooling shroud Installing the cooling shroud After working inside your system Removing memory modules PCIe mezzanine card The sled supports one x8 PCIe Gen3 mezzanine card The PCIe card provi...

Page 63: ...efore working inside your system section 3 If connected disconnect all external storage devices 4 If connected disconnect all USB devices 5 Remove the SSD cage 6 Keep the Phillips 2 screwdriver ready Steps 1 To remove the SSD cage base cover a Place the SSD cage upside down with the USB ports to your right b Remove the screws securing the SSD cage base cover to the SSD cage c Slide the SSD cage ba...

Page 64: ...e mezzanine card 6 SSD cage Next steps 1 Install the PCIe mezzanine card 2 Install the SSD cage 3 If applicable reconnect the disconnected storage devices 4 If applicable reconnect the disconnected USB devices 5 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing the SSD cage Installing the PCIe me...

Page 65: ...ected disconnect all external storage devices 4 If connected disconnect all USB devices 5 Remove the SSD cage 6 Remove the PCIe mezzanine card 7 Keep the Phillips 2 screwdriver ready Steps 1 To install the PCIe mezzanine card a Place the SSD cage upside down with the USB ports to your right b Slide the PCIe mezzanine card on to the SSD cage c Secure the card in place with the screws d Install the ...

Page 66: ... section Related links Safety instructions Before working inside your system Removing the SSD cage Removing the PCIe mezzanine card Installing the SSD cage After working inside your system Internal Dual SD Module IDSDM card The IDSDM card provides one SD card slot one vFlash card slot and a shared USB interface for the embedded hypervisor This card offers the following features Single card operati...

Page 67: ...es listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Enter System Setup and ensure that the Internal SD Card Port is enabled NOTE When an SD card failure occurs on the next reboot the system displays a message indicating the failure Steps 1 Locate the SD card slot on the internal dual SD module IDSDM card 2 Press the card to ...

Page 68: ...ad and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 If applicable remove the SD card NOTE To use an SD card with your system ensure that the Internal SD Card Port is enabled in System Setup Steps 1 Locate the SD card connecto...

Page 69: ... your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section...

Page 70: ...4 Reconnect any disconnected USB devices 5 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing an internal SD card Removing the SSD cage Installing the SSD cage Installing the IDSDM card Installing an internal SD card After working inside your system 70 Installing and removing sled components ...

Page 71: ...he safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the SD card 4 Disconnect any connected USB devices 5 Remove the SSD cage 6 Remove the IDSDM card 7 Keep the Phillips 2 screwdriver ready CAUTION To prevent damage to the IDSDM card you must hold the card only by its edges Steps 1 Slide the IDSDM car...

Page 72: ...cmanuals You can use an SD vFlash card with your system The card slot is on the IDSDM card You can remove and install the SD vFlash card Replacing the SD vFlash card Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone ser...

Page 73: ...ce and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section NOTE To use an SD card with your system ensure that the Internal S...

Page 74: ...ay only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Follow the safety guidel...

Page 75: ...ou should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE You must remove the LOM riser card to replace a faulty LOM riser card or...

Page 76: ...re listed in the After working inside your system section Related links Safety instructions Before working inside your system After working inside your system Removing the LOM riser card Processors The CPU contains memory peripheral interfaces and other components of the system Your system supports up to two Intel Haswell EP product family processors or Broadwell EP 2S product family processors NO...

Page 77: ...erformed only by Dell certified service technicians NOTE To ensure proper system cooling you must install a processor blank in any empty processor socket 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the cooling shroud 4 Keep the Phillips 2 screwdriver ready WARNING The heat sink will...

Page 78: ...oving the 140 W heat sink 1 screw hole 6 2 heat sink 3 processor socket 2 Next steps 1 Remove the processor 2 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing the cooling shroud Removing a processor After working inside your system Installing a heat sink Removing a processor Prerequisites WARNIN...

Page 79: ...delines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 If you are upgrading your system from a single processor system to a dual processor system or a processor with a higher processor bin download the latest system BIOS version from Dell com support and follow the instructions included in the compressed download file to i...

Page 80: ...y 4 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor CAUTION If you are permanently removing a processor you must install a socket protective cap and a processor blank in the vacant socket to ensure proper system cooling The processor blank covers the vacant sockets for the DIMMs and the processor 80 Installing and removing sled ...

Page 81: ...r permanently install the processor blank 2 Install a processor 3 Install the heat sink 4 Follow the procedure listed in the After working inside your system section Related links Safety instructions Before working inside your system Removing the cooling shroud Installing a processor Installing a processor blank and DIMM blank Installing a heat sink After working inside your system Installing and ...

Page 82: ... the processor The heat sink is necessary to maintain proper thermal conditions Steps 1 Unpack the new processor 2 Locate the processor socket 3 Unlatch and rotate the socket release levers 90 degrees upward and ensure that the socket release lever is fully open 4 Hold the tab on the processor shield and rotate the shield upward and out of the way NOTE Dell recommends that you install or remove th...

Page 83: ... to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in t...

Page 84: ...e remaining two screws Next steps 1 Follow the procedure listed in the After working inside your system section 2 While booting press F2 to enter System Setup and verify that the processor information matches the new system configuration 3 Run the system diagnostics to verify that the new processor operates correctly Processor blank and DIMM blank The processor blank and DIMM blank supplied with y...

Page 85: ...ocessors or service other components inside the system 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the cooling shroud Steps Hold the processor blank and DIMM blank by its edges and lift it away from the system Figure 31 Removing a processor blank and DIMM blank 1 processor blank and...

Page 86: ...nk with the heat sink retention sockets on the processor socket 2 Lower the processor blank and DIMM blank onto the system until the standoffs on the processor blank and DIMM blank engage with the heat sink retention sockets Next steps 1 Ensure that you install a processor blank and DIMM blank when you have removed a processor permanently 2 Install the cooling shroud 3 Follow the procedure listed ...

Page 87: ... support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Follow the safety guidelines listed in the Safety instructions section 2 Remove the SSD carrier out of the sled Steps Pull the rails on the side of the carrier and lift the SSD out of the carrier Figure 32 Removing an SSD in an SS...

Page 88: ... guidelines listed in the Safety instructions section 2 Remove the SSD carrier out of the sled 3 Remove the SSD from the SSD carrier Steps Insert the SSD into the SSD carrier with the connector end of the SSD toward the back of the carrier When the SSD is aligned correctly the back of the SSD is flush with the back of the SSD carrier Figure 33 Installing an SSD into an SSD carrier 1 SSD carrier 2 ...

Page 89: ...e SSD NOTE When all indicators are off the drive is ready for removal NOTE All operating systems do not support hot swappable drive installation See the documentation supplied with your operating system Steps 1 Press the release button to open the SSD carrier handle 2 Slide the SSD carrier out until it is free of the SSD slot Figure 34 Removing an SSD carrier 1 release button 2 SSD in the carrier ...

Page 90: ...stems do not support hot swappable drive installation See the documentation supplied with your operating system Steps 1 Press the release button to open the SSD carrier handle 2 Slide the SSD carrier into the drive bay and push it until the handle makes contact with the sled 3 Rotate the carrier handle to the closed position while pushing the carrier into the slot until it locks into place The sta...

Page 91: ...ge due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To maintain proper system cooling all empty SSD slots must have a SSD blank installed Follow the safety guidelines listed in the Safety instructions section Steps Press the release latch and slide the SSD blank out of the SSD slot Figure 36 R...

Page 92: ...SSD cage Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that cam...

Page 93: ...y instructions Before working inside your system Removing an SSD carrier Installing the SSD cage After working inside your system Installing the SSD cage Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and sup...

Page 94: ...igned with the holes on the SSD cage 3 Slide the SSD cage into the chassis till the IDSDM card connector engages completely with the connector on the system board 4 Secure the SSD cage to the chassis with the screws Figure 39 Installing the SSD cage 1 chassis 2 guide pin slot 4 3 SSD cage 4 screw 4 5 guide pin 4 Next steps 1 Install the SSD backplane 2 Install the SSDs 3 Follow the procedure liste...

Page 95: ...fety instructions that came with the product CAUTION To prevent damage to the SSDs and the SSD backplane you must remove the SSD carriers from the sled before removing the SSD backplane CAUTION You must note the bay number of each SSD and temporarily label them before removal so that you can reinstall them into their original bays 1 Follow the safety guidelines listed in the Safety instructions se...

Page 96: ...he SSD backplane Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions ...

Page 97: ...and tighten the two captive screws to secure the backplane to the SSD cage Figure 41 Installing the SSD backplane 1 SSD backplane connector on system board 2 captive screw 2 3 SSD backplane 4 screw hole on the SSD cage 2 5 SSD cage Next steps 1 Install the SSD carriers into their original bays 2 Follow the procedure listed in the After working inside your system section Related links Safety instru...

Page 98: ...and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Remove the cooling shroud Steps 1 Locate the system battery 2 Hold ...

Page 99: ...ng inside your system System board A system board also known as the motherboard is the main printed circuit board found in computers The system board allows communication between many of the crucial electronic components of the computer such as the central processing unit CPU and memory and also provides connectors for other peripherals Unlike a backplane a system board contains significant number...

Page 100: ...Before working inside your system section 3 Remove the following components Processor s and heat sink s Memory modules Cooling shroud SSD carriers SSD backplane SSD cage PCIe mezzanine card LOM riser card 4 Keep the Phillips 2 screwdriver along with the 4 mm and 5 mm Hex nut drivers ready CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION You must...

Page 101: ...u should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE This is a Field Replaceable Unit FRU Removal and installation procedures ...

Page 102: ...tall the SSD carriers into their original bays Cooling shroud Memory modules Processor s and heat sink s 3 Follow the procedure listed in the After working inside your system section NOTE If you are not installing the sled in the enclosure install the I O connector cover 4 Import your new or existing iDRAC Enterprise license See the iDRAC8 User s Guide at Dell com idracmanuals 5 Ensure that you a ...

Page 103: ... on the system If BIOS detects a new system board and if the Service Tag is present in the rSPI card BIOS displays the Service Tag the status of the license and the UEFI Diagnostics version 2 Perform one of the following steps After the restore process is complete BIOS prompts to restore the system configuration data 3 Perform one of the following steps Press Y to restore the system configuration ...

Page 104: ... You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions se...

Page 105: ... system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On with Pre boot Measurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Enter System Setup again 8 On the System Setup Main Menu screen click System BIOS System Security Settings 9 From the Int...

Page 106: ...View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing When to use the Embedded System Diagnostics Run the Embedded System Diagnostics ePSA if your system does not boot Running the Embedded System Diagnostics Run the Embedded System Diagnostics ePSA if your system does not boot The embedded system diagnost...

Page 107: ...run System Health Provides the current overview of the system performance Event Log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the Dell Enhanced Pre boot System Assessment User Guide at Dell com support home Using system diagnostics 107 ...

Page 108: ...y perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product For information on resetting the password jumper to disable a password see the Dis...

Page 109: ...and USB connector 3 J_SSDBP SSD backplane connector 4 CPU2 Processor socket 2 5 BAT1 System battery 6 A4 A3 A2 A1 Memory module sockets processor 1 7 J_MIDPLANE1 Sled connector to the interposer card 8 PWR_CONN Power connector 9 LOM RISER LOM riser card connector 10 CPU1 Processor socket 1 11 B4 B3 B2 B1 Memory module sockets processor 2 12 TPM TPM connector Jumpers and connectors 109 ...

Page 110: ...2 Remove the sled from the enclosure 3 Relocate the jumper plug to disable the password feature 4 Install the sled in the enclosure 5 Turn on the sled When the sled is on the power on indicator is solid green Allow the sled to finish booting The existing passwords are not disabled erased until the system boots with the password jumper removed However before you assign a new system and or setup pas...

Page 111: ... repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE Before performing the following procedure ensure that you have installed the memory modules according to the memo...

Page 112: ...ontroller is enabled 4 Ensure that any required device drivers are installed and are configured correctly NOTE Installing a SSD into another bay may break the mirror if the mirror state is optimal 5 Remove the SSD and install it in the other SSD slot 6 If the problem is resolved reinstall the SSD in the original slot If the SSD functions properly in the original slot the SSD carrier could have int...

Page 113: ...ternal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode and SD card 1 has failed a Remove the SD card from SD card slot 1 b Remove the SD card present in SD card slot 2 and insert it into SD card slot 1 c Install a new SD card in slot 2 5 If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirr...

Page 114: ...line or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product The battery maintains the sled configuration date and time information in the NVRAM when the sled is turned off You may need to replace the battery if an incorrect time or date is displayed durin...

Page 115: ...ime to speed up or slow down If the sled operates normally except for the time maintained by the System Setup the problem may be caused by a software rather than by a defective battery Related links Getting help Troubleshooting your system 115 ...

Page 116: ... your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell Global Technical Support a Click Global Technical Support b The Contact Technical ...

Page 117: ...Getting help 117 ...