Dell EMC PowerEdge XE7420, Installation And Service Manual

Page 1: ...Dell EMC PowerEdge XE7420 Installation and Service Manual Regulatory Model B22S Series Regulatory Type B22S001 August 2020 Rev A00 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...vers 18 Downloading drivers and firmware 19 Channel Firmware Commodities 19 Chapter 4 Pre operating system management applications 23 Options to manage the pre operating system applications 23 System Setup 23 Viewing System Setup 23 System Setup details 24 System BIOS 24 iDRAC Settings utility 42 Device Settings 42 Dell Lifecycle Controller 42 Embedded system management 42 Boot Manager 42 Viewing ...

Page 4: ...board 65 Removing the motherboard bridge board 65 Installing the motherboard bridge board 65 Mini PERC card module 66 Removing mini PERC module 66 Installing the mini PERC card module 67 Mini PERC card battery 68 Removing the mini PERC card battery 68 Installing the mini PERC card battery 69 Mini PERC card 71 Removing the mini PERC card 71 Installing the mini PERC card 72 Mini PERC adaptor board 7...

Page 5: ...rd jumper settings 103 Disabling forgotten password 103 Chapter 7 Technical specifications 105 Dimensions of the PowerEdge XE7420 sled 105 Chassis weight 106 Processor specifications 106 Cooling specifications 106 Supported operating systems 107 System battery 107 Expansion bus specifications 107 Memory specifications 108 Drives and storage specifications 108 Video specifications 108 Environmental...

Page 6: ...m information by using QRL 114 Quick Resource Locator for XE7100 XE7420 and XE7440 systems 115 Receiving automated support with SupportAssist 115 Recycling or End of Life service information 115 Chapter 10 Documentation resources 116 6 Contents ...

Page 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Page 8: ...g Topics Rear view of the sled Inside the system Locating the Express Service Code and Service Tag System information label Rail sizing and rack compatibility matrix Rear view of the sled Figure 1 Rear view of the system Table 1 Rear view of the system Item Ports panels and slots Icon Description 1 USB 3 0 port 2 The USB ports are 9 pin and 3 0 compliant These ports enable you to connect USB devic...

Page 9: ...Enables you to remotely access iDRAC For more information see the Integrated Dell Remote Access Controller User s Guide at www dell com idracmanuals 8 Rear power button N A Enables you to power on the sled while accessing it from the rear 9 Low Profile PCIe card slot N A Enables you to connect low profile riser card For more information see the Expansion cards section 10 Sled release handle N A En...

Page 10: ...ve opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password If you have opted for iDRAC Quick Sync 2 the Information tag also contains the OpenManage Mobile OMM label where administrators can configure monitor and troubleshoot the PowerEdge servers Figure 3 Locating the Service Tag of your system 1 Information tag top view 2 Express Service T...

Page 11: ...Alternatively the Service Tag information is located on a label on left wall of the chassis System information label Express service tag Figure 4 Express service tag PowerEdge XE7420 overview 11 ...

Page 12: ...Figure 5 System board jumpers and connectors 12 PowerEdge XE7420 overview ...

Page 13: ...Memory information Figure 6 Memory information PowerEdge XE7420 overview 13 ...

Page 14: ...System tasks Figure 7 System task Jumper settings Figure 8 Jumper settings 14 PowerEdge XE7420 overview ...

Page 15: ...m sites csdocuments Business_solutions_engineering Docs_Documents en rail rack matrix pdf The document provides the information that is listed below Specific details about rail types and their functionalities Rail adjustability ranges for various rack mounting flange types Rail depth with and without cable management accessories Rack types that are supported for various rack mounting flange types ...

Page 16: ...ctive as a system administrator and improve the overall availability of Dell EMC servers iDRAC alerts you to system issues helps you to perform remote management and reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure The network...

Page 17: ...ess iDRAC through the shared LOM mode if you have opted for a system that has the shared LOM mode enabled Options to log in to iDRAC To log in into the iDRAC Web User Interface open a browser and enter the IP address You can log in to iDRAC as iDRAC user Microsoft Active Directory user Lightweight Directory Access Protocol LDAP user In the login screen displayed if you have opted for secure defaul...

Page 18: ...rs and firmware section You can also choose any one of the following options to download the firmware For information about how to download the firmware see the documentation links provided in the table Table 4 Options to download firmware Option Documentation link Using Dell Remote Access Controller Lifecycle Controller iDRAC with LC www dell com idracmanuals Using Dell Repository Manager DRM www...

Page 19: ...requirements the following commodities were enabled in the XE7100 or XE7420 or XE7440 NVMe Micron 7300PRO 960 G with 2 5 7 MM carrier for caching journaling logging NVMe Micron 7300PRO 1920 G with 2 5 7 MM carrier for caching journaling logging M 2 NVMe Micron 960 G PCIE Storage Option with 12 16 or 20 slots per card for flash memory M 2 NVMe Micron 1 92 TB PCIE Storage Option with 12 16 or 20 slo...

Page 20: ...rted Secure Enterprise Key Manager SED support Not supported Not supported CloudLink Not supported Not supported SupportAssist for Enterprise Not supported Not supported ServiceNow Not supported Not supported Ansible Enablement Not supported Not supported Quicksync2 Not supported Not supported Third party Connectors Nagios Tivoli CA etc Not supported Not supported Vendor tools The vendor tools req...

Page 21: ...00PRO in iDRAC inventory M 2 NVMe Micron 960 G 1 92 TB PCIE Storage Option with 12 16 or 20 slots per card See the screenshot below as to how this drive is reported in iDRAC Inventory Initial system setup and configuration 21 ...

Page 22: ...ron PCIe storage in iDRAC inventory Adapter for NVMe M 2 PCIe storage option Single and Dual in iDRAC Inventory Figure 11 Adapter for NVMe M 2 PCIe storage options in iDRAC inventory 22 Initial system setup and configuration ...

Page 23: ...igure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing Sy...

Page 24: ...he operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS System BIOS Settings details About this task The System BIOS Settings screen details are explained as follows Option Description System Information Provides information about the system such as the system mod...

Page 25: ...s options to change the system date and time System Information You can use the System Information screen to view system properties such as Service Tag system model name and BIOS version Viewing System Information To view the System Information screen perform the following steps Steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE ...

Page 26: ...gs screen perform the following steps Steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If the operating system begins to load before you press F2 wait for the system to finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Setti...

Page 27: ...Opportunistic Self Refresh Enables or disables opportunistic self refresh feature This option is set to Disabled by default and is not supported when DCPMMs are in the system Processor Settings You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher logical processor idling Viewing Proces...

Page 28: ...LLC or disable the option to not enter the dead lines in LLC Directory AtoS Enables or disables the Directory AtoS AtoS optimization reduces remote read latencies for repeat read accesses without intervening writes This option is set to Disabled by default Logical Processor Idling Enables you to improve the energy efficiency of a system It uses the operating system core parking algorithm and parks...

Page 29: ...ails are explained as follows Option Description Embedded SATA Enables the embedded SATA option to be set to AHCI Mode or RAID Mode This option is set to AHCI Mode by default Security Freeze Lock Enables you to send Security Freeze Lock command to the embedded SATA drives during POST This option is applicable only for AHCI mode This option is set to Enabled by default Write Cache Enables or disabl...

Page 30: ...s Option Description NVMe Mode Enables you to set the NVMe mode This option is set to Non RAID by default Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI It also enables you to specify the boot order UEFI The Unified Extensible Firmware Interface UEFI is a new interface between operating systems and platform firmware The interface consists of data tab...

Page 31: ...ailure The devices are selected in the Hard Disk Drive Sequence on the Boot Option Setting menu When this option is set to Disabled only the first drive in the list is attempted to boot When this option is set to Enabled all drives are attempted to boot in the order selected in the Hard Disk Drive Sequence This option is not enabled for UEFI Boot Mode This option is set to Disabled by default Gene...

Page 32: ...ode Steps 1 On the System Setup Main Menu screen click System BIOS Boot Settings UEFI BIOS Boot Settings UEFI BIOS Boot Sequence 2 Click Boot Option Settings BIOS UEFI Boot Settings Boot Sequence NOTE Use the arrow keys to select a boot device and use the plus and minus sign keys to move the device down or up in the order 3 Click Exit and then click Yes to save the settings on exit Network Setting...

Page 33: ...or this boot One way means the HTTP server will be authenticated by the client while the client will not be authenticated by the server This option is set to None by default Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller integrated RAID controller and the USB ports Viewing Integrated Devices T...

Page 34: ...ly field If the Embedded Video Controller is the only display capability in the system that is no add in graphics card is installed then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is set to SR IOV Global Enable Enables or disables the BIOS configuration of Single Root I O Virtualization SR IOV devices This option is set ...

Page 35: ...tion is set to VT100 VT220 by default Redirection After Boot Enables or disables the BIOS console redirection when the operating system is loaded This option is set to Enabled by default System Profile Settings You can use the System Profile Settings screen to enable specific system performance settings such as power management Viewing System Profile Settings To view the System Profile Settings sc...

Page 36: ...is option is set to Balanced Performance by default Number of Turbo Boost Enabled Cores for Processor 1 NOTE If there are two processors installed in the system you will see an entry for Number of Turbo Boost Enabled Cores for Processor 2 Controls the number of turbo boost enabled cores for Processor 1 The maximum number of cores is enabled by default Monitor Mwait Enables the Monitor Mwait instru...

Page 37: ...stem password This option is set to Unlocked by default TPM Security NOTE The TPM menu is available only when the TPM module is installed Enables you to control the reporting mode of the TPM The TPM Security option is set to Off by default You can only modify the TPM Status TPM Activation and the Intel TXT fields if the TPM Status field is set to either On with Pre boot Measurements or On without ...

Page 38: ... Mode PK must be installed and the BIOS performs signature verification on programmatic attempts to update policy objects Deployed Mode restricts the programmatic mode transitions Secure Boot Policy Summary Specifies the list of certificates and hashes that secure boot uses to authenticate images Secure Boot Custom Policy Settings Configures the Secure Boot Custom Policy To enable this option set ...

Page 39: ...rd Prerequisites NOTE You cannot delete or change an existing system or setup password if the Password Status is set to Locked Steps 1 To enter System Setup press F2 immediately after turning on or restarting your system 2 On the System Setup Main Menu screen click System BIOS System Security 3 On the System Security screen ensure that Password Status is set to Unlocked 4 In the System Password fi...

Page 40: ...en you can set the redundant OS information This enables you to set up a physical recovery disk on the system Viewing Redundant OS Control To view the Redundant OS Control screen perform the following steps Steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the ...

Page 41: ...ore you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Miscellaneous Settings Miscellaneous Settings details About this task The Miscellaneous Settings screen details are explained as follows Option Description System Time Enables you to set the time on the system S...

Page 42: ...s including system deployment configuration update maintenance and diagnosis LC is delivered as part of the iDRAC out of band solution and Dell system embedded Unified Extensible Firmware Interface UEFI applications Embedded system management The Dell Lifecycle Controller provides advanced embedded system management throughout the lifecycle of the system The Dell Lifecycle Controller can be starte...

Page 43: ...aunch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell One shot UEFI boot menu One shot UEFI boot menu enables you to select a boot device to boot from System Utilities System Utilities contains the following utilities that can be launched Launch Diagn...

Page 44: ... is turned on may expose you to a risk of electric shock CAUTION Do not operate the system without the cover for a duration exceeding five minutes Operating the system without the system cover can result in component damage CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation o...

Page 45: ...stem from the electrical outlet and disconnect the peripherals 3 If applicable remove the system from the rack For more information see the Rail Installation Guide relevant to your rail solutions at www dell com xemanuals After working inside your system Prerequisites Follow the safety guidelines listed in Safety instruction Steps 1 If applicable install the system into the rack For more informati...

Page 46: ...f the enclosure Figure 12 Removing the sled Next steps 1 Install the sled Installing the sled Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Hold the sled on both sides and slide the sled into the enclosure until the sled is locked to enclosure 2 Rotate the captive screw clockwise to tighten it 46 Installing and removing system components ...

Page 47: ...Figure 13 Installing the sled Next steps Follow the procedure listed in After working inside your system Installing and removing system components 47 ...

Page 48: ...uidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the sled Steps 1 Hold the air shroud touch points at both ends and lift the air shroud out of the system 2 Push the retention clip down and lift the mini PERC battery out of the air shroud Figure 14 Removing the air shroud Next steps Install the air shroud 48 Installing and r...

Page 49: ...n the retention clip and insert the battery into the air shroud 2 Hold the touch points and install the air shroud to system Figure 15 Installing the air shroud Next steps Follow the procedure listed in After working inside your system Cooling fan Removing a cooling fan Prerequisites 1 Follow the safety guidelines listed in the Safety instructions Installing and removing system components 49 ...

Page 50: ...onnector 2 Lift the cooling fan out of cooling fan cage assembly Figure 16 Removing a cooling fan Next steps Install a cooling fan Installing a cooling fan Prerequisites 1 Follow the safety guidelines listed in the Safety instructions Steps 1 Insert a cooling fan into the cooling fan cage assembly 2 Connect the cooling fan cable to the motherboard bridge connector 50 Installing and removing system...

Page 51: ...le Removing the PCIe card module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Pull the sled out of the enclosure 2 Remove the four screws securing the PCIe card module 3 Lift the PCIe card module from the system board Installing and removing system components 51 ...

Page 52: ...low the safety guidelines listed in Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Insert and push the PCIe card into the internal riser board 2 Tighten the screw to secure the PCIe card on the bracket 3 Install the PCIe card module into the system board and press until the riser board fits into place 4 Secure the PCIe card module with the four s...

Page 53: ... board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the sled 4 Remove the air shroud Steps 1 Using the Phillips 1 screwdriver remove the screw that secures the M 2 riser board into system board 2 Disconnect the SlimSAS cables from the M 2 riser board slots Installing and removing syste...

Page 54: ...NOTE Observe the routing of the cable as you remove the M 2 riser board Figure 20 Removing the M 2 riser board 54 Installing and removing system components ...

Page 55: ...dure listed in the Before working inside your system Steps 1 Place the bracket on the M 2 riser board and secure it by tightening the screw 2 Connect the SlimSAS cable to the M 2 riser board NOTE Route the cable properly to prevent the cable from being pinched or crimped 3 Insert and push the M 2 riser board into the system board 4 Using the Phillips 1 screwdriver secure the M 2 riser board into t...

Page 56: ...Figure 22 Installing the bracket 56 Installing and removing system components ...

Page 57: ...ctions 2 Follow the procedure listed in the Before working inside your system 3 Remove the sled from the enclosure 4 Remove the air shroud 5 Remove the PCIe card module 6 Remove the mini PERC module 7 Remove the cable M 2 riser board 8 Remove all the cooling fans Steps 1 Using the Phillips 1 screwdriver remove the two screws securing the motherboard bridge module to the sled 2 Disconnect the cable...

Page 58: ... the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Align and insert the motherboard bridge module into the sled 2 Connect the cables 3 Using the Phillips 1 screwdriver secure the motherboard bridge module to the sled with two screws 58 Installing and removing system components ...

Page 59: ...nside your system Motherboard interposer board Removing the motherboard interposer board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the sled 4 Remove the air shroud 5 Remove the PCIe card module 6 Remove the mini PERC module 7 Remove the cable M 2 riser board 8 Remove all the cooling...

Page 60: ...ew that secures the motherboard interposer board to the motherboard bridge module 2 Pull out the motherboard interposer board from the motherboard bridge board Figure 26 Removing the motherboard interposer board 60 Installing and removing system components ...

Page 61: ...stalling the motherboard interposer board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Place the bracket on the motherboard interposer board and secure it by tightening the screw Figure 28 Installing the bracket Installing and removing system components 61 ...

Page 62: ...odule 2 Install all the cooling fans 3 Install the cable M 2 riser board 4 Install the mini PERC module 5 Install the PCIe card module 6 Install the air shroud 7 Install the sled 8 Follow the procedure listed in After working inside your system Sled cables kit Removing the sled cables kit Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed i...

Page 63: ...e the four screws that secure the sled cable kit to the MB bridge module 2 Lift the sled cables kit from the sled Figure 30 Removing the sled cables kit NOTE Follow the same steps to remove the other sled cables kit Next steps Install the sled cables kit Installing the sled cables kit Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in the Be...

Page 64: ...TE Follow the same steps to install the other sled cables kit Next steps 1 Connect the cables to the mini PERC module 2 Connect the cables to the cable M 2 riser board 3 Install the motherboard bridge module 4 Install the mini PERC module 5 Install the PCIe card module 6 Install the air shroud 7 Install the sled 8 Follow the procedure listed in After working inside your system 64 Installing and re...

Page 65: ...rd bridge module 9 Remove the the motherboard interposer board 10 Remove the sled cables kit Steps 1 Using the Phillips 1 screwdriver remove the three screws that secure the motherboard bridge board to the motherboard bridge module 2 Lift the motherboard bridge board out of the motherboard bridge module bracket Figure 32 Removing the motherboard bridge board Next steps Install the motherboard brid...

Page 66: ...rboard interposer module 3 Install the motherboard bridge module 4 Install all the cooling fans 5 Install the mini PERC module 6 Install the PCIe card module 7 Install the air shroud 8 Install the sled 9 Follow the procedure listed in After working inside your system Mini PERC card module Removing mini PERC module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Fol...

Page 67: ... PERC module 3 Loosen the two captive screws and remove the mini PERC cable 4 Disconnect the mini PERC battery cable Next steps Replace the mini PERC module Installing the mini PERC card module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Insert the mini PERC card module into the system...

Page 68: ...ety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the sled 4 remove the air shroud 5 Remove the PCIe card module 6 Remove the mini PERC card module and disconnect the cable from the mini PERC card module Steps 1 Loosen the hook on the air shroud 2 Push the retention clip down and lift the mini PERC battery out of the ai...

Page 69: ...e mini PERC card battery Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Connect the mini PERC battery cable into mini PERC card 2 Push the retention clip and insert the mini PERC battery into the air shroud Installing and removing system components 69 ...

Page 70: ...Figure 37 Installing the mini PERC battery cable to mini PERC 70 Installing and removing system components ...

Page 71: ... Mini PERC card Removing the mini PERC card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the sled from chassis 4 Remove the air shroud 5 Remove the PCIe card module 6 Remove the mini PERC card module Steps 1 Loosen the two captive screws Installing and removing system components 71 ...

Page 72: ...nstructions 2 Follow the procedure listed in the Before working inside your system 3 If installing a new PERC card unpack it and prepare the card for installation NOTE For instructions see the documentation accompanying the card Steps 1 Insert the mini PERC card into the mini PERC bracket 2 Connect the mini PERC cable into the mini PERC card and then tighten the two captive screws to secure mini P...

Page 73: ... the air shroud 3 Install the sled 4 Follow the procedure listed in After working inside the system Mini PERC adaptor board Removing the mini PERC adapter board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the sled 4 Remove the air shroud 5 Remove the mini PERC card 6 Remove the mini P...

Page 74: ...C adapter board Installing the mini PERC adapter board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Insert the mini PERC adapter board into riser bracket 2 Secure the mini PERC adapter board using the three screws to the mini PERC module 74 Installing and removing system components ...

Page 75: ...ow the procedure listed in After working inside your system Mini PERC riser board Removing the mini PERC riser board Prerequisites 1 Follow the safety guidelines listed in the Safety instruction 2 Follow the procedure listed in the Before working inside your system 3 Remove sled 4 Remove the air shroud 5 Remove the PCIe card module 6 Remove the mini PERC module Installing and removing system compo...

Page 76: ...tall the mini PERC riser board Installing the mini PERC riser board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps Insert the mini PERC riser board into slot on system board 76 Installing and removing system components ...

Page 77: ...guidelines The PowerEdge system supports DDR4 registered DIMMs RDIMMs and Load Reduced DIMMs LRDIMMs System memory holds the instructions that are executed by the processor Your system contains 16 memory sockets that are split into two sets of 8 sockets one set per processor Each 8 socket set is organized into channels In each channel the release tabs of the first socket are marked white the secon...

Page 78: ... DIMMs must be DDR4 RDIMMs and LRDIMMs must not be mixed 64 GB LRDIMMs that are DDP Dual Die Package LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV Through Silicon Via 3DS LRDIMMs x4 and x8 DRAM based memory modules can be mixed Up to two RDIMMs can be populated per channel regardless of rank count Up to two LRDIMMs can be populated per channel regardless of rank count A maximum of two...

Page 79: ...mory modules be identical in size speed and technology and they must be populated in sets of 6 per processor Single Rank Spare Mode Single Rank Spare Mode allocates one rank per channel as a spare If excessive correctable errors occur in a rank or channel while the operating system is running they are moved to the spare area to prevent errors from causing an uncorrectable failure Requires two or m...

Page 80: ...anks or more per channel Fault resilient population order 1 2 3 4 5 6 Supported with 6 DIMMs per processor Dual processor Start with processor1 processor1 and processor 2 population should match Optimized Independent channel population order A 1 B 1 A 2 B 2 A 4 B 4 A 5 B 5 Odd amount of DIMMs per processor allowed Mirroring population order A 1 2 3 4 5 6 B 1 2 3 4 5 6 Mirroring is supported with 6...

Page 81: ... the appropriate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts 2 If a memory module is installed in the socket remove it NOTE Ensure that the socket ejector latches are fully open before installing the memory module 3 Align the edge connector of the memory module with the alignment key of the...

Page 82: ...tem BIOS Memory Settings In the Memory Settings screen the System Memory Size must reflect the updated capacity of the installed memory 5 If the System Memory Size is incorrect one or more of the memory modules may not be installed properly Ensure that the memory modules are firmly seated in their sockets 6 Run the system memory test in system diagnostics Expansion cards and expansion card risers ...

Page 83: ...stall the X16 riser board Installing the x16 riser board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Insert the x16 riser board into the riser bracket 2 Secure fix the x16 riser board by two screws Installing and removing system components 83 ...

Page 84: ...nt Log SEL event This does not prevent your system from powering on and no BIOS POST messages or F1 or F2 pause is displayed Expansion cards and risers Table 10 Expansion slots mapping Location Width Card length Bracket height Controlling CPU PCIe width Usage PCIe Slot 1 None None None CPU1 x8 miniPERC PCIe Slot 3 None None None CPU1 x8 OCP PCIe Slot 4 SW Half Length Low Profile CPU1 x16 CX4 T4 PC...

Page 85: ...ng a processor and heat sink module Prerequisites WARNING The heat sink may be hot to touch for some time after the system is powered off Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in the Safety instructions 2 Remove the sled 3 Remove the air shroud Steps 1 Using a Torx T30 screwdriver loosen the screws on the heat sink in the order that is mentioned below...

Page 86: ...Figure 50 Removing the processor and heat sink module 4 Insert a CPU dust cover for protection 86 Installing and removing system components ...

Page 87: ...dule Prerequisites CAUTION Never remove the heat sink from a processor unless you intend to replace the processor The heat sink is necessary to maintain proper thermal conditions 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the CPU dust cover Installing and removing system components 87 ...

Page 88: ...at sink in the order below a Partially tighten the first screw approximately three turns b Tighten the second screw completely c Return to the first screw and tighten it completely If the PHM slips off the blue retention clips when the screws are partially tightened follow these steps to secure the PHM a Loosen both the heat sink screws completely b Lower the PHM on to the blue retention clips fol...

Page 89: ...touch for some time after the system has been powered off Allow the heat sink to cool before removing it NOTE This procedure is only for replacing a heat sink or a processor This procedure should not be followed while replacing a system board 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shro...

Page 90: ...unlock the bracket from the heat sink 4 Lift the bracket and the processor away from the heat sink and place the processor side down on the processor tray 5 Flex the outer edges of the bracket close to the fabric connector to release the bracket from the processor Figure 54 Loosening the processor bracket Figure 55 Removing the processor bracket Next steps Install the fabric processor into the pro...

Page 91: ...rocessor NOTE Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor Figure 56 Installing the processor bracket 4 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth CAUTION Applying too much thermal grease can result in excess grease coming in c...

Page 92: ...uide pin holes on the bracket match the guide holes on the heat sink Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink on the processor and bracket Figure 58 Installing the heat sink onto the processor Next steps 1 Install the processor and heat sink module 92 Installing and removing system components ...

Page 93: ...nside your system 3 Remove the sled 4 Remove the air shroud 5 Remove the PCIe card module 6 Remove the mini PERC module Steps 1 Push the blue retention clips away on one side and release the OCP card Repeat step 1 to release the card from the clips on the other side 2 Slide the card toward the front of the sled to disengage the connectors from the chassis and lift the card up Figure 59 Removing th...

Page 94: ...ector on the card with the connector in the system board 2 Align the holes on the card with the guide pins on the blue retention clips 3 Push down to lock the card in place Figure 60 Installing the OCP card Next steps 1 Install the mini PERC module 2 Install the PCIe card module 3 Install the air shroud 4 Install the sled 5 Follow the procedure listed in After working inside your system 94 Install...

Page 95: ...battery c Remove the battery from the plastic socket CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 5 To install a new system battery a Hold the battery with the positive side facing up and slide it under the securing tabs b Press the battery into the connector until it snaps into place Figure 61 System battery installa...

Page 96: ...d data on your drives 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the following components a Sled b Air shroud c PCIe card module d Mini PERC module e OCP card f Sled cables kit g Motherboard bridge board module h Cable M 2 card i Memory j Processor and heat sink Steps 1 Remove the eight screws sec...

Page 97: ...ystem 3 If you are replacing the system board remove all the components that are listed in the removing the system board section Steps 1 Unpack the new system board assembly CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the syste...

Page 98: ...lowing steps a Use the Easy Restore feature to restore the Service Tag See the Restoring the system by using the Easy Restore feature section b If the service tag is not backed up in the backup flash device enter the system service tag manually See the Manually update the Service Tag by using System Setup section c Update the BIOS and iDRAC versions d Re enable the Trusted Platform Module TPM See ...

Page 99: ...s is complete system reboots NOTE If restoring the Service Tag is successful you can check the Service Tag information in the System Information screen and compare it with the Service Tag on the system Manually updating Service Tag After replacing a system board if Easy Restore fails follow this process to manually enter the Service Tag using System Setup About this task If you know the system Ser...

Page 100: ... out of its slot on the system board Installing the TPM Steps 1 To install the TPM align the edge connectors on the TPM with the slot on the TPM connector 2 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board 3 Press the plastic rivet until the rivet snaps into place 4 Replace the screw that secures the TPM to the system board Figure 64 Instal...

Page 101: ...ng the TPM 2 0 for users Steps 1 While booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On 4 Save the settings 5 Restart your system Installing and removing system components 101 ...

Page 102: ...tem board jumper settings Disabling forgotten password System board connectors Figure 65 PowerEdge XE7420 system board connectors Table 12 System Board Connectors and Description Item Connector Description 1 PCIe B NVMe B connector 2 PCIe A NVMe A connector 3 PCIe Slot 5 Slot 5 x16 PCIe Gen3 from CPU 2 4 DIMM sockets 4 DIMM B8 DIMM B4 DIMM B5 DIMM B6 5 DIMM sockets 4 DIMM A8 DIMM A4 DIMM A5 DIMM A...

Page 103: ...retained at system boot 1 2 The BIOS configuration settings are cleared at system boot PWRD_EN 1 2 The BIOS password feature is enabled 2 3 The BIOS password feature is disabled iDRAC local access is unlocked at next AC power cycle iDRAC password reset is enabled in F2 iDRAC settings menu CAUTION Be careful when changing the BIOS settings The BIOS interface is designed for advanced users Any chang...

Page 104: ...u assign a new system and or setup password you must move the jumper back to pins 2 and 4 NOTE If you assign a new system and or setup password with the jumper on pins 4 and 6 the system disables the new password s the next time it boots 5 Reconnect the system to its electrical outlet and power on the system including any attached peripherals 6 Power off the system including any attached periphera...

Page 105: ...ations Supported operating systems System battery Expansion bus specifications Memory specifications Drives and storage specifications Video specifications Environmental specifications Dimensions of the PowerEdge XE7420 sled Figure 66 Dimensions of the PowerEdge XE7420 sled Table 14 Dimensions of the PowerEdge XE7420 sled X Y Z 187 mm 7 36 inches 56 65 mm 2 23 inches 691 mm 27 20 inches 7 Technica...

Page 106: ... 18 fans These are divided into three fan zones Chassis Node_A and Node_B and each zone has six fans The chassis fans are single rotor fans and sled fans are dual rotor fans For Half Width HW sled sled 1 is Node 1 and sled 2 is Node 2 Table 16 Fan numbering PowerEdge systems Fan numbering XE7100 Chassis 1 6 XE7440 Single sled 7 12 13 18 XE7420 Dual sleds Node_A 7 12 Node_B 13 18 NOTE The reading a...

Page 107: ...ut the specific versions and additions see https www dell com ossupport System battery The PowerEdge XE7420 sled uses a CR 2032 3V replaceable lithium coin cell battery NOTE There is a system battery in each of the sleds Expansion bus specifications The PowerEdge XE7420 sled supports four Generation 3 capable PCIe slots Table 18 Expansion bus specifications PCIe Slots Description Form factor x8 DC...

Page 108: ...closure Maximum number of drives in the enclosure Maximum number of drives assigned per sled 100 x 3 5 inch drive systems 50 SAS or SATA hard drives and SSDs per sled 4 x 2 5 inch drive systems Four SAS or SATA hard drives or SSDs per sled 4 x 2 5 inch drive systems with NVMe The NVMe backplane supports either of these configurations Two NVMe drives and two SAS or SATA hard drives or SSDs per sled...

Page 109: ...ng temperature Specifications Temperature ranges for altitude less than 900 m or 2953 ft 10 C 35 C 50 F 95 F with no direct sunlight on the equipment Expanded operating temperature specifications NOTE When operating in the expanded temperature range system performance may be impacted NOTE When operating in the expanded temperature range ambient temperature warnings may be reported in the System Ev...

Page 110: ...fications Particulate and gaseous contamination specifications Table 26 Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644 1 with a 95 upper confidence limit NOTE This condition applies only to data center environments Air filtration requirements do not apply to IT equipment designed to...

Page 111: ...orage 1 88 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Maximum shock specifications Table 29 Maximum shock specifications Maximum shock Specifications Operating 24 executed shock pulses 6 G in the positive and negative x y z axis for up to 11 ms four pulses on each side of the system Storage Six consecutively executed shock pulses of 71 G in the positive and negative x y z axes for up ...

Page 112: ...ivity indicator is blinking green Indicates that the NIC is connected to a valid network at less than its maximum port speed and data is being sent or received Link indicator is green and activity indicator is off Indicates that the NIC is connected to a valid network at its maximum port speed and data is not being sent or received Link indicator is amber and activity indicator is off Indicates th...

Page 113: ...stics starts executing the tests on all the detected devices Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot Steps 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities Launch Diagnostics 3 Alternatively when the system is booting press F10 select Hardware Diagnostics ...

Page 114: ...nter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell EMC Global Technical Support a Click Global Technical Support b Enter your sys...

Page 115: ...nment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system s...

Page 116: ...ee the Getting Started Guide document that is shipped with your system www dell com xemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM in...

Page 117: ...penmanagemanuals For information about installing and using Dell SupportAssist see the Dell EMC SupportAssist Enterprise User s Guide https www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For inf...