Dell EMC support
The Dell EMC support site provides documents and tools to help you use Dell EMC equipment and mitigate network outages. Through the
support site you can obtain technical information, access software upgrades and patches, download available management software, and
manage your open cases. The Dell EMC support site provides integrated, secure access to these services.
To access the Dell EMC support site, go to
. To display information in your language, scroll down to the bottom of
the web page and select your country from the drop-down menu.
•
To obtain product-specific information, enter the 7-character Service Tag or 11-digit express service code of your switch, which is
found on the pull-out tag, also known as a luggage tag, and click
Submit
.
•
To receive more technical support, click
Contact Us
. On the
Contact Information
web page, click
Technical Support
. To find the
service tag number, from the ONIE prompt, use the
onie-syseeprom
command.
ONIE:/ # onie-syseeprom
TlvInfo Header:
Id String: TlvInfo
Version: 1
Total Length: 184
TLV Name Code Len Value
-------------------- ---- --- -----
Product Name 0x21 11 <
platform
>
Part Number 0x22 6 xxxxxx
Serial Number 0x23 20 xxxxxxxxxxxxxxxx
Base MAC Address 0x24 6 D8:9E:F3:AC:A5:A0
Manufacture Date 0x25 19 02/21/2018 08:05:01
Device Version 0x26 1 1
Label Revision 0x27 3 A00
MAC Addresses 0x2A 2 256
Manufacturer 0x2B 5 CES00
Country Code 0x2C 2 CN
Vendor Name 0x2D 8 Dell EMC
Service Tag 0x2F 7 xxxxxxx
Vendor Extension 0xFD 4 0x00 0x00 0x02 0xA2
Platform Name 0x28 32 x86_64-dellemc_<
platform
>_c2538-r0
ONIE Version 0x29 10 x.xx.x.x-x
Diag Version 0x2E 10 x.xx.x.x-x
CRC-32 0xFE 4 0x17E6ED32
Checksum is valid.
ONIE:/ #
To access switch documentation, go to
To search for drivers and downloads, go to the
Drivers & Downloads
tab for your switch.
To participate in Dell EMC community blogs and forums, go to
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Dell EMC support
