20
Troubleshooting
FILE LOCATION:
C:\Documents and Settings\sarah_cook\Desktop\Tsing
Ma\SM\A01\EN\Source\trouble.fm
DELL CONFIDENTIAL – PRELIMINARY 9/4/09 - FOR PROOF ONLY
C
HECK
THE
SPEAKERS
AND
SUBWOOFER
—
See "Sound and Speaker Problems" on
Problems writing to an optical drive
C
LOSE
OTHER
PROGRAMS
—
The optical drive must receive a steady stream of data
during the writing process. If the stream is interrupted, an error occurs. Try closing all
programs before you write to the optical.
T
URN
OFF
STANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
DISC
—
For
information about setting power options, see the
Dell™ Technology Guide
on your
computer or at
support.dell.com
. You can also search for the keyword
standby
in
Windows Help and Support for information on power management modes.
Hard drive problems
R
UN
C
HECK
D
ISK
—
Windows XP
:
1
Click
Start and click My Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
→
Tools
→
Check Now
.
4
Click
Scan for and attempt recovery of bad sectors and click Start
.
Windows Vista
:
1
Click
Start
and click
Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
→
Tools
→
Check Now
.
The
User Account Control
window may appear. If you are an administrator on the
computer, click
Continue
; otherwise, contact your administrator to continue the
desired action.
4
Follow the instructions on the screen.
IEEE 1394 Device Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
NOTE:
Your computer supports only IEEE 1394a standard.
E
NSURE
THAT
THE
CABLE
FOR
THE
I E E E 1 3 9 4
DEVICE
IS
PROPERLY
INSERTED
INTO
THE
DEVICE
AND
INTO
THE
CONNECTOR
ON
THE
COMPUTER
E
NSURE
THAT
THE
I E E E 1 3 9 4
DEVICE
IS
ENABLED
IN
SYSTEM
SETUP
—
For more
information on using the system setup program, see the
Dell™ Technology Guide
on your