Troubleshooting
113
To begin a live session with a Dell associate:
1
Click the
Dell Support
Center icon
on your computer’s desktop.
2
Click
Assistance From Dell
→
Technical Support
→
DellConnect
→
Phone
and follow the instructions.
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
E
NSURE
THAT
M
ICROSOFT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
Windows XP
:
•
Click
Start
and click
My Computer
.
Windows Vista
®
:
•
Click the Windows Vista Start button
and click
Computer
.
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T
EST
THE
DRIVE
—
•
Insert another floppy disk, CD, or DVD to eliminate the possibility that
the original media is defective.
•
Insert a bootable floppy disk and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See "Cleaning Your Computer" on page 208.
E
NSURE
THAT
THE
C D
OR
D V D
MEDIA
IS
SNAPPED
ONTO
THE
SPINDLE
C
HECK
THE
CABLE
CONNECTIONS
C
HECK
FOR
HARDWARE
INCOMPATIBILITIES
—
See "Troubleshooting Software
and Hardware Problems" on page 141.
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See "Dell Diagnostics" on page 105.
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Summary of Contents for 1700 - Personal Laser Printer B/W
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Vostro 1700 Owner s Manual Model PP22X ...
Page 14: ...14 Contents ...
Page 20: ...20 Finding Information ...
Page 58: ...58 Using a Battery ...
Page 84: ...84 Using Multimedia ...
Page 88: ...88 Using ExpressCards ...
Page 104: ...104 Securing Your Computer ...
Page 175: ...Adding and Replacing Parts 175 1 captive screws 2 2 Mini Card cover 1 2 ...
Page 184: ...184 Adding and Replacing Parts ...
Page 186: ...186 Dell QuickSet Features ...
Page 196: ...196 Getting Help ...
Page 214: ...214 Appendix ...
Page 232: ...232 Glossary ...
Page 240: ...240 Index ...