Getting Help
131
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Peripherals:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network card:
Programs and versions:
See your operating system documentation to determine the contents of the system’s start-up
files. If possible, print each file. Otherwise, record the contents of each file before calling Dell.
Error message or diagnostic code:
Description of problem and troubleshooting procedures you performed:
Summary of Contents for 1955
Page 8: ...8 Contents Before You Call 129 Contacting Dell 132 Glossary 149 Index 157 ...
Page 42: ...42 About Your System ...
Page 56: ...56 Using the System Setup Program ...
Page 100: ...100 Installing System Options ...
Page 116: ...116 Troubleshooting Your System ...
Page 156: ...156 Glossary ...