Dell 5000 Series, Service Manual

Page 1: ...Dell Edge Gateway 5000 Series Service Manual Regulatory Model N01G Regulatory Type N01G001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ... Replacing the top cover 12 Procedure 12 6 Removing the solid state drive 13 Prerequisites 13 Procedure 13 7 Replacing the solid state drive 15 Procedure 15 Post requisites 15 8 Removing the wireless card 16 Prerequisites 16 Procedure 16 9 Replacing the wireless card 18 Procedure 18 Post requisites 18 10 Removing the wireless card 19 Prerequisites 19 Procedure 19 11 Replacing the mobile broadband ...

Page 4: ...g the DIP switch board 28 Prerequisites 28 Procedure 28 17 Replacing the DIP switch board 30 Procedure 30 Post requisites 30 18 Removing the status light board 31 Prerequisites 31 Procedure 31 19 Replacing the status light board 33 Procedure 33 Post requisites 33 20 Removing the system board 34 Prerequisites 34 Procedure 34 21 Replacing the system board 38 Procedure 38 Post requisites 38 Entering ...

Page 5: ...Overview 39 Entering BIOS setup program 39 Clearing CMOS Settings 39 Clearing Forgotten Passwords 40 5 ...

Page 6: ...ouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable 7 After the computer is unplugged press and hold the power button for 5 seconds to ground the system board Safety instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety WARNING Before working inside your compute...

Page 7: ...d metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When conne...

Page 8: ...ensure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 8 ...

Page 9: ...ter working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance System board components 1 mobile broadband connector MINI_CARD2 2 wireless card connector MINI_CARD1 3 CMOS reset jumper CMOS 4 password reset jumper PASSWORD 5 solid state drive slot NGf_SSD 6 Dip Switch board connector SWITCH_CON 7 status light board LED_C...

Page 10: ...nside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the system on a clean and flat surface 2 Loosen the captive screw that secures the top cover to the system base 1 top cover 2 captive screw 3 system base 3 Lift the top cover off the system b...

Page 11: ...1 top cover 2 system base 11 ...

Page 12: ...ter working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the tabs on the top cover into the slots on the system base and snap the top cover into place 2 Tighten the captive screws that secures the top cover to the system base 12 ...

Page 13: ...r For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Prerequisites Remove the top cover Procedure 1 Remove the screws that secure the solid state drive he...

Page 14: ...ld 3 system board 3 Using a plastic scribe remove the screw that secures the solid state drive to the computer base 4 Slide and remove the solid state drive from the solid state drive slot 1 plastic scribe 2 screw 3 solid state drive slot 14 ...

Page 15: ... best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive Procedure 1 Slide the solid state drive into the solid state drive slot 2 Replace the screw that secures the solid state drive to the system base 3 Place the solid state drive heat shield on the system board 4 Replace the sc...

Page 16: ...ctions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the top cover Procedure 1 Remove the screws that secures the wireless card and bracket to the system board 2 Remove the bracket of the system board 3 Disconnect the antenna cables from the wireless card 4 Slide and remove the...

Page 17: ...1 wireless card bracket 2 screws 2 3 antenna cables 2 4 wireless card 17 ...

Page 18: ...ure CAUTION To avoid damage to the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot 2 Insert the wireless card into the wireless card slot 3 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless...

Page 19: ... working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the top cover Procedure 1 Remove the screws that secures the mobile broadband card and bracket to the system board 2 Lift the bracket off the system board 3 Disconnect the antenna cables from the mobile broadband card 4 Slide and remove the...

Page 20: ...1 mobile broadband card bracket 2 screws 2 3 antenna cables 2 4 mobile broadband card 20 ...

Page 21: ...ss card do not place any cables under it 1 Align the notch on the mobile broadband card with the tab on the mobile broadband slot 2 Insert the mobile broadband card into the mobile broadband card 3 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable...

Page 22: ...ctices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites Remove the top cover Procedure 1 Press the battery release lever away from the coin cell battery until the...

Page 23: ...nside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the computer base Post requisites Replace the top cover 23 ...

Page 24: ...After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the top cover 2 Remove the wireless card 3 Remove the mobile broadband card Procedure 1 Turn the system upside down 2 Remove the screws that secures the bottom cover to the base frame 1 screws 4 2 base frame 3 Turn the system the ove...

Page 25: ...crew 5 Remove the wireless card cables and mobile broadband card cables from the routing guides 6 Disconnect the Dip Switch board cable and status light board cable from the system board 1 mobile broadband card cables 2 2 routing guide 2 25 ...

Page 26: ...3 4 5 Dip Switch board cable 6 status light board cable 7 Remove the base frame off the bottom cover 1 base frame 26 ...

Page 27: ...dell com regulatory_compliance Procedure 1 Place the base frame on the bottom cover 2 Connect the Dip Switch board cable and status light board cable from the system board 3 Connect the wireless card cables and mobile broadband card cables from the routing guides 4 Replace the system grounding port screw 5 Turn the system over 6 Replace the screws that secures the bottom cover to the base frame 7 ...

Page 28: ...After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the top cover 2 Remove the solid state drive 3 Remove the wireless card 4 Remove the mobile broadband card 5 Remove the base frame Procedure 1 Remove the screws that secure the DIP switch board assembly to the status light board 2 Li...

Page 29: ...s light board 3 DIP switch board assembly 4 screws 2 3 Remove the screws that secure that DIP switch board to the metal frame 4 Remove the DIP switch board of the metal frame 1 metal frame 2 screws 2 3 DIP switch board 29 ...

Page 30: ...practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the DIP switch board on the metal frame 2 Replace the screws that secure the DIP switch board to the metal frame 3 Place the DIP switch board on the status light board 4 Replace the screws that secure the DIP switch board to the status light board Post requisites 1 Replace the base frame 2 Rep...

Page 31: ... After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the top cover 2 Remove the solid state drive 3 Remove the wireless card 4 Remove the mobile broadband card 5 Remove the base frame 6 Remove the DIP switch board Procedure 1 Remove the screws that secure the status light board to the...

Page 32: ...1 screws 3 2 status light board 3 base frame 32 ...

Page 33: ...r working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the status light board on the base frame 2 Replace the screws that secure the status light board to the base frame Post requisites 1 Replace the DIP switch board 2 Replace the base frame 3 Replace the mobile broadband card 4 Replace the wirel...

Page 34: ... the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace...

Page 35: ...1 base frame 2 system board 3 heat shield 4 screws 4 3 Remove the screws that secure the I O port covers to the base frame 4 Remove the I O port covers of the system board 35 ...

Page 36: ... Using a paper clip or sim card ejection tool remove the sim card tray from the system board 1 sim card tray 2 paper clip 6 Remove the screws that secure the system board to the base frame 7 Lift the system board and remove it off the base frame 36 ...

Page 37: ...1 screws 6 2 system board 37 ...

Page 38: ...st make the desired changes again after you replace the system board Procedure 1 Place the system board on the base frame 2 Replace the screws that secure the system board to the base frame 3 Replace the sim card tray into the system board 4 Place the I O port covers on the system board 5 Replace the screws that secure the I O port covers to the system board 6 Place the heat shield on the system b...

Page 39: ...icates that the keyboard has initialized This prompt can appear very quickly so you must watch for it and then press F2 If you press F2 before the F2 prompt this keystroke is lost If you wait too long and the operating system logo appears continue to wait until you see the operating system s desktop Then turn off your computer and try again Clearing CMOS Settings WARNING Before working inside your...

Page 40: ...ety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance NOTE The computer must be disconnected from the electrical outlet to clear the CMOS setting 1 Remove the top cover 2 Locate the password reset jumper PASSWORD on the system board See System board components 3 Remove the jumper plug 4 Wait for approximately five seconds to clear the password sett...